IBM Security QRadar and ArcSight Analytics compete in the security information and event management (SIEM) category. QRadar appears to have the upper hand in ease of deployment and use, with scalability and user-friendly interfaces, whereas ArcSight is noted for its detailed threat analysis and network insights.
Features: IBM Security QRadar is appreciated for its scalability, the ability to extract data effectively from logs, and automatic log source identification. ArcSight Analytics is recognized for offering comprehensive threat analysis and network insights, which provides in-depth understanding and management of security threats. Both products deliver high-value security with different strengths.
Room for Improvement: Users suggest that IBM Security QRadar can improve through refined analytics and enhanced graphing capabilities, and by better integrating with third-party applications while expanding API availability. ArcSight users note the need to enhance the user interface and visualization capabilities and increase integration flexibility with network traffic monitoring tools.
Ease of Deployment and Customer Service: QRadar offers flexibility with deployment across on-premises, hybrid, and cloud environments, although customer support can be slow at times. ArcSight supports on-premises and hybrid deployments, with users mentioning its complexity and learning curve. IBM’s technical support is well-rated whereas ArcSight users express the desire for more responsive support.
Pricing and ROI: IBM Security QRadar is considered expensive, especially for small businesses, but is valued for its ROI due to its robust security features. ArcSight Analytics is noted as costly with a complex pricing model involving licensing and hardware expenses, yet it is seen as more accessible for those preferring annual licensing models.
ArcSight User Behavior Analytics offers enterprises the ability to monitor and detect from internal and external security threats and fraud.
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
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