ArcSight Enterprise Security Manager (ESM) vs Devo comparison

ArcSight Enterprise Securit...

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Executive SummaryUpdated on Sep 18, 2024

ArcSight Enterprise Security Manager (ESM) and Devo are two competing products in the realm of security management. User reviews indicate that Devo has an edge over ArcSight ESM due to its advanced features and user satisfaction despite ESM's competitive pricing and support.

Features: ArcSight ESM's valuable features include real-time threat detection, comprehensive reporting, and centralized event correlation. Devo, on the other hand, excels with scalability, flexibility, and an adaptable feature set that better aligns with diverse needs.

Room for Improvement: Users suggest that ArcSight ESM could benefit from a more intuitive design, faster processing speeds, and streamlined administration. Devo, while generally well-regarded, could enhance its alerting system, integrate more native connectors, and improve its user interface for better utility.

Ease of Deployment and Customer Service: ArcSight ESM's deployment can be complex, requiring substantial effort and time. Users acknowledge the knowledgeable customer service but often need extensive support. Devo offers a smoother deployment process with thorough documentation and quicker setup. Users find Devo's customer service responsive and helpful, making Devo more user-friendly in terms of deployment and client support.

Pricing and ROI: ArcSight ESM offers competitive pricing and strong support, but some users find the cost high compared to the value delivered. Devo, although expensive, provides high ROI through its features and ease of use. Users generally feel that Devo's benefits justify the price, leading to a higher overall satisfaction with the investment.

To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Devo Report (Updated: March 2025).

ArcSight Enterprise Security Manager (ESM) vs. Devo

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Enterprise Securit...

Ranking in Security Information and Event Management (SIEM)

19th

Average Rating

7.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Devo

Ranking in Security Information and Event Management (SIEM)

28th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Log Management (27th), IT Operations Analytics (6th), AIOps (15th)

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.6% compared to the previous year. The mindshare of Devo is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Ramnesh Dubey

Solutions Architect at Ericsson

Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods

The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Has cloud-first architecture with SIEM technology to run security operations

When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The correlation feature is good."

"The product is quite mature. It's been around for a long time."

"Stable solution with good customer service support."

"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting."

"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."

"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."

"ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools."

"It makes maintenance very easy."

More ArcSight Enterprise Security Manager (ESM) pros

"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean."

"It's very, very versatile."

"The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us."

"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."

"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."

"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."

"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."

"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."

More Devo pros

Cons

"ArcSight ESM is lacking cloud scalable technology."

"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."

"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."

"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."

"They also could improve the product by integrating user and identity behavior analytics."

"The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration."

"We would like the ability to easily identify either unused resources or those that are being used sub-optimally."

"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."

More ArcSight Enterprise Security Manager (ESM) cons

"Where Devo has room for improvement is the data ingestion and parsing. We tend to have to work with the Devo support team to bring on and ingest new sources of data."

"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."

"The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets."

"Some of the documentation could be improved a little bit. A lot of times it doesn't go as deep into some of the critical issues you might run into. They've been really good to shore us up with support, but some of the documentation could be a little bit better."

"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts."

"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."

"My opinion on the solution's technical support is not as great as it could be because of the issues I have faced regarding the service management element."

"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."

More Devo cons

Pricing and Cost Advice

"The product licenses are inexpensive."

"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."

"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."

"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."

"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."

"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."

"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."

"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."

More ArcSight Enterprise Security Manager (ESM) pricing and cost advice

"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."

"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."

"Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."

"It's very competitive. That was also a primary draw for us. Some of the licensing models with solutions like Splunk and Sentinel were attractive upfront, but there were so many micro-charges and services we would've had to add on to make them what we wanted. We had to include things like SOAR and extended capabilities, whereas all those capabilities are completely included with the Devo platform. I haven't seen any additional fee."

"Devo is a hosted or subscription-based solution, whereas before, we purchased QRadar, so we owned it and just had to pay a maintenance fee. We've encountered this with some other products, too, where we went over to subscription-based. Our thought process is that with subscription based, the provider hosts and maintains the tool, and it's offsite. That comes with some additional fees, but we were able to convince our upper management it was worth the price. We used to pay under 10k a year for maintenance, and now we're paying ten times that. It was a relatively tough sell to our management, but I wonder if we have a choice anymore; this is where the market is."

"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."

"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."

"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."

More Devo pricing and cost advice

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Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at Deloitte & Touche

Jun 28, 2015

Qradar vs. ArcSight

Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

15%

Manufacturing Company

11%

Government

Financial Services Firm

17%

Computer Software Company

15%

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?

In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...

What do you like most about ArcSight Enterprise Security Manager (ESM)?

We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.

What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?

ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.

What do you like most about Devo?

Devo has a really good website for creating custom configurations.

What is your experience regarding pricing and costs for Devo?

Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with Devo?

They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...

Trellix ESM vs ArcSight Enterprise Security Manager (ESM)

Comparisons

Compared 23% of the time

Splunk Enterprise Security vs ArcSight Enterprise Security Manager (ESM)

Compared 16% of the time

Elastic Security vs ArcSight Enterprise Security Manager (ESM)

Compared 10% of the time

Google Chronicle Suite vs ArcSight Enterprise Security Manager (ESM)

Compared 8% of the time

IBM Security QRadar vs ArcSight Enterprise Security Manager (ESM)

Compared 7% of the time

More ArcSight Enterprise Security Manager (ESM) Competitors

Splunk Enterprise Security vs Devo

Compared 18% of the time

IBM Security QRadar vs Devo

Compared 17% of the time

Microsoft Sentinel vs Devo

Compared 17% of the time

Wazuh vs Devo

Compared 6% of the time

LogRhythm SIEM vs Devo

Compared 6% of the time

More Devo Competitors

Product Reports

ArcSight Enterprise Security Manager (ESM)

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ArcSight Enterprise Security Manager (ESM) report

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Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight

No data available

Overview

ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

ArcSight Enterprise Security Manager (ESM) Features

Real-time threat detection
Visualization and reporting capabilities
Patented log management
Personalized dashboards
Scalable event monitoring
Seamless integration with your existing SOC tools
Behavior profiling
Data and user monitoring
Application monitoring
Analytics
Deployment/support simplicity

ArcSight Enterprise Security Manager (ESM) Benefits

Some of the benefits of using ESM include:

Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.

Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.

Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.

Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more.

Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools.

Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions.

Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.

Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

Reviews from Real Users

Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.”

PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

OpenText

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel

ArcSight Enterprise Security Manager (ESM) vs. Devo