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Cisco Catalyst SD-WAN vs Citrix SD-WAN [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Catalyst SD-WAN
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
Network Management Applications (5th), Software Defined WAN (SD-WAN) Solutions (2nd), WAN Edge (2nd)
Citrix SD-WAN [EOL]
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

OT
Assistant Vice President - IT at Au small finance bank
May 08, 2020
 

Featured Reviews

ND
Network Manager at HPCL
Faced complex visibility and policy challenges but have improved basic traffic routing control
I have found some other solutions more insightful and user-friendly as compared to Cisco Catalyst SD-WAN, but the basic SD-WAN functionality is good enough. I am using it only because it was done as a pilot project, specifically for my 60 to 70 sites. For the majority of the sites, I am using Fortinet's Secure SD-WAN solution and I found that more viable and more in alignment with my requirements. For example, there is not any Internet Service Database available in Cisco Catalyst SD-WAN intrinsically. If I want to write a policy based on applications, I am not able to write it, at least in Cisco Catalyst SD-WAN Viptela deployment that we have done, and that is fairly easy to do in Fortinet. The second issue is the logging capability. I think the visibility that Fortinet Secure SD-WAN has is not even comparable. Cisco Catalyst SD-WAN does not provide that sort of insight or control as far as traffic steering is concerned. With respect to the SLAs, I barely know which sort of SLAs are violated in Cisco Catalyst SD-WAN, so I do not have clear visibility on where the traffic is moving from at my spoke or hub locations. I believe Fortinet gives me a very clear picture of where the traffic is going. Overall visibility, whether it is data traffic or logs, is much better in Fortinet compared to Cisco Catalyst SD-WAN. The complexity of Cisco Catalyst SD-WAN Viptela is noticeable and quite complicated to configure. If something breaks, you have to involve TAC and others to fix it. On the contrary, you can work with underlays. Even if your IPsec overlay tunnel is down, it does not impact your production. Thus, we find Fortinet's solution significantly better than Cisco Catalyst SD-WAN solution. I have used Application-aware Routing in Cisco Catalyst SD-WAN. However, I found it to be very complicated, especially regarding policy writing. For my breakout of VC traffic, we had to write a bunch of IP addresses for Zoom, Webex, and others. Presently, it can only identify Webex as an application, and I highly doubt whether there is any application identification for Zoom and other platforms, as we were not able to find it during our implementation. It is done through static whitelisting of the IPs, which is not a scalable solution since IPs can change at any time. Overall, the application-aware routing policies are not as flexible and scalable as the Internet Service Database feature of Fortinet provides. The struggles encompass policy writing, logging capabilities, traffic visibility, and complex configuration. There is also the issue of load balancing. We have faced considerable challenges with traffic load balancing between the links. Although the SLA targets are configurable, understanding how traffic flows is challenging, making troubleshooting exceedingly difficult. Overall, I find it a quite complicated solution with not that much operational usability.
Rohit Ghorpade - PeerSpot reviewer
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
A scalable solution for MCN controller but lacks technical supports, upgrades
There are a few things that can be improved, are domain-based routing and the slowness of virtual parts, and it may be due to the wrong configuration, which we have been unable to find out. Previously, we faced some issues with the slowness part. Apart from that, feature like end gateway level antivirus. We are currently using a NetFlow proxy to establish a virtual position for the NetFlow. Our current environment has many use cases, but we are not using them on the Citrix SD-WAN. When I navigate the NCL part, it involves configuration. I want to highlight this disadvantage. Sometimes, when we push the configuration, it tries to push it to all branch locations. This process takes a lot of time, nearly 30 minutes, to push a single change from the NCL. Overall, I don't think Citrix meets our use cases what we have. This is based on my feedback after using it for the past year and working on this Citrix SD-WAN. However, from my experience, it is the worst solution I have seen. There's no domain-based routing, which is horrible. That's why we are moving to other products. We have checked our use case requirements with Fortinet, Palo Alto, and they meet them. I will consider the PoC or another OEM. There are many things in the area you need to be prompt, like the automation part. If any link or device goes down, alerting notification, etc. We need to perform and highlight so many things to your management. This should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is that they have multiple SD-WAN options: you have Meraki for simple management solutions, you have Viptela, and you have the option of having any type of WAN interfaces. Presently, you can also have a single combined solution for both WAN as well as for voice, so you can have a voice bundle as well. These are major unique points of this solution."
"The most valuable feature of Cisco SD-WAN is its compatibility and integration with the rest of the infrastructure."
"The first part that we like is that we can reuse certain hardware, which is a valuable asset. You can use hardware SKUs that already exist in the network. The second part that we like is the integration with the cloud and the measurement of the cloud's quality. These are the two values that this solution gives as compared to other implementations that we have seen."
"The solution offers good quality of service, visibility, connectivity, and security."
"When considering the most valuable features of Cisco SD-WAN, the decoupling of self-monitoring stands out significantly."
"The best feature of this technology that is available to us is the ability to do better load-balancing."
"SD-WAN is 100 percent stable."
"It's very easy to manage and monitor the network's health and security using the solution."
"The stability is the main feature of Citrix SD-WAN. You can also upgrade the data packages or have less transmission."
"We tried to use it, and it worked well."
"The zero-touch deployment is most valuable for us."
"If you only take into consideration its features and capability, it is definitely one of the better products available in the market to date."
"It's been three years we have deployed this product and I have not had any downtime or any issues with the product."
"In summary, this is a very good product and one that I recommend."
"The scalability and stability are quite good in general."
"The solution's most valuable feature is load balancing."
 

Cons

"It would be better if it provided more visibility. At present, we can't troubleshoot in real time."
"This solution is expensive so pricing is a concern."
"All of the configurations are based on templates, and we need to spend a lot of time doing the templates."
"The solution is a bit buggy, which makes it slightly unstable."
"Cisco should focus more on making products that are convenient for users. Sadly, I think they are more interested in making money rather than making reliable products."
"The integration of Cisco SD-WAN with cloud solutions could improve. For example, if any of the applications are hosted in the Amazon AWS cloud we can use a virtual transit gateway for integrating Cisco SD-WAN."
"The deployment is complex, and Cisco makes everything complicated."
"Cisco SD-WAN could improve on the ease of integration, the configuration should be easier."
"I am happy with this product. If anything, its price can be reduced. It is a bit expensive."
"The price could be improved, it's an expensive solution."
"Given that Citrix SD-WAN solved all our problems by providing us with everything we needed to unify communications with our branches and data centers, I cannot suggest anything further in terms of improvements."
"Citrix SD-WAN's knowledge base has a few missing things, so you may need to seek help from support."
"Customer Service: Not great - the first line support for this product is pretty much nil."
"The price is the only thing that could be improved. Citrix is not a cheap solution."
"I would like to see more customization to adjust for the WAN lock-out due to our unexpected power outages."
"The reports need to be improved. We need to have them customized but they don't have that right now."
 

Pricing and Cost Advice

"This is not a cheap option but if you move from Capex to Opex, I expect you should have lower costs."
"We can only buy three-year licenses, not monthly. The cost seems high for us, especially since we're in Vietnam, which isn't a rich country. But we still like the product because it is good."
"The price of Cisco SD-WAN could improve, it is expensive. The cost of the solution is approximately 30 percent higher than competitors."
"It is expensive. The license limitation is there in terms of bandwidth. Basically, Cisco is always good in terms of performance and related things. However, if you want to have a license, for example, for 100 Mbps, they charge you because of their 100 Mbps. If you want to go without the license of 300 Mbps, it is a bandwidth license as well. This is not happening with other vendors. That is the reason why we moved away from Cisco. The bill gets a little bit high. I do remember that one time we were trying to increase the bandwidth for at least five devices, and the license got as high as 20-grand for five devices, only for the license. It was expensive for us at the time. Our company is not a big company, but it is a solid company. The price was very high, and we moved away from Cisco because of the price."
"We pay for the Cisco Customer Care support, which is a couple of hundred dollars."
"On a scale of one to five, I would rate Cisco's pricing as a three."
"It's expensive. If you compare Cisco with Fortinet and Juniper, you'll find that Cisco is more expensive than other vendors."
"The price of the solution is the only negative factor, it is much more expensive compared with the Cisco Meraki SD-WAN solution."
"It is a bit expensive. A cheaper product would be good, but everybody likes things to be cheaper. We bought the devices up front, and then we pay for the annual support."
"I'm not quite sure of the price ranges. Roughly, the hidden devices can scale up to $20K for one appliance. However, the branch CPs are USD $1,000 to $2,500."
"I believe that Citrix SD-WAN is a good investment, but I do not have the information to be more specific."
"It's a little bit on the high side compared to the other products."
"It would be helpful to have a demo license available for customers who want to prove the concept and conduct a proof of concept (POC) before committing to the solution. This is particularly important for customers in Egypt who often require a demonstration of the solution's features and compatibility with their needs before making any investment or incurring costs. Providing a demo license would allow customers to assess whether the solution would meet their needs or not."
"As NetScaler is now, I find it quite pricey."
"The price of the subscription should be cheaper."
"The price is relatively expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
8%
Manufacturing Company
7%
Comms Service Provider
7%
Construction Company
12%
Manufacturing Company
9%
Marketing Services Firm
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise15
Large Enterprise44
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco SD-WAN?
The pricing of Cisco Catalyst SD-WAN is rated between eight and nine out of ten, where ten is the most expensive.
What needs improvement with Cisco SD-WAN?
I have found some other solutions more insightful and user-friendly as compared to Cisco Catalyst SD-WAN, but the basic SD-WAN functionality is good enough. I am using it only because it was done a...
What is your primary use case for Cisco SD-WAN?
I have used Cisco Catalyst SD-WAN as a customer. I am a customer of Cisco, and I have been a customer rather than a partner of Cisco.
What needs improvement with Citrix SD-WAN?
The solution's licensing model could be improved. Citrix SD-WAN is a good product from a technical point of view. However, when you compare its licensing with the prices of competitors, you will se...
What advice do you have for others considering Citrix SD-WAN?
If a customer already has Citrix NetScaler and is not looking to change anything in their existing environment, we proceed with Citrix SD-WAN. However, if a customer is looking for a change because...
 

Also Known As

Cisco SD-WAN
Citrix CloudBridge, WOC, NetScaler SD-WAN
 

Overview

 

Sample Customers

Doyle Research, Ashton Metzler & Associates
AIDS Healthcare Foundation, Cornerstone Home Lending Inc., Dallara, ecVision, Essar, Eurofred, Groupe Promutuel, HMSHost Corporation, Royal Caribbean Cruise Lines Ltd, Royal Caribbean International
Find out what your peers are saying about Fortinet, Cisco, Palo Alto Networks and others in Software Defined WAN (SD-WAN) Solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.