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Cisco XDR vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 22, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Cisco XDR enhances ROI by reducing downtime, swiftly resolving incidents, and simplifying license expansion for small companies.
Sentiment score
7.1
Microsoft Defender XDR provides high ROI by consolidating security tools, streamlining operations, and enhancing security, despite licensing costs.
Two customers faced a network breach and a bad configuration incident, but unlike in the past where recovery took days, they managed to shut down access points quickly.
Cloud Architect at Pure Storage
The biggest return on investment when using Cisco XDR is the downtime aspect, specifically not having to roll out to sites and not having customers experience downtime.
Core Network Engineer at a comms service provider with 501-1,000 employees
The biggest return on investment when using Cisco XDR is that, being a small company where everybody has multiple roles, the quicker I can mitigate something, the faster I can return to my scheduled tasks for that day.
Network Engineer at BTC Broadband
We can quarantine and isolate a device within minutes.
Information Security Analyst at a educational organization with 10,001+ employees
Microsoft Defender XDR has saved me at least 50% of my time.
House security operator at Cypress Creek Renewables
It helped stop multiple intrusion points where we would have had millions in lost revenue if the attackers got in.
Network Technician at T. Baker Smith, LLC
 

Customer Service

Sentiment score
6.9
Cisco XDR's customer service is generally efficient with good teamwork, but some users report issues with responsiveness and communication.
Sentiment score
6.1
Microsoft Defender XDR's support is timely and responsive, yet smaller organizations experience slower, less effective assistance than larger ones.
They responded quickly, they were always willing to meet, and they were always willing to work as per my schedule.
SOC Analyst at a educational organization with 501-1,000 employees
the tech support is excellent
Network Engineer at BTC Broadband
I would rate Cisco customer service a ten out of ten.
Core Network Engineer at a comms service provider with 501-1,000 employees
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
Enterprise Application Engineer at a legal firm with 1,001-5,000 employees
It's critical to escalate SEV B issues immediately to a domestic engineer.
Infrastructure engineer at Cetera Financial Group
Once issues are escalated to the second or third layer, the support is much better.
Cyber Security Engineer at a financial services firm with 1-10 employees
 

Scalability Issues

Sentiment score
5.7
Cisco XDR is highly scalable, rated nine out of ten, supporting extensive operations and accommodating significant growth seamlessly.
Sentiment score
6.9
Microsoft Defender XDR scales well for various organizations, efficiently supporting growth and flexibility despite some network deployment challenges.
Cisco XDR is designed to handle significant scaling of endpoints, allowing management of a large scale of environments with thousands of sessions.
Technical Presales at Vcom Technologies
In terms of scalability, I rate it as the best.
Cybersecurity Consultant | Managed Infrastructure Services Head | Business Apps and DevOps Head at Blueberry Tech Solutions India Pvt Ltd
My concern is about the scale of events and alerts being generated, and the product is doing a very good job of only surfacing the important items for us.
Vice President, Information Technology at a construction company with 201-500 employees
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
Infrastructure engineer at Cetera Financial Group
Microsoft Defender XDR scales pretty well.
Information Security Analyst at a educational organization with 10,001+ employees
 

Stability Issues

Sentiment score
7.5
Cisco XDR is reliable and stable, with early issues resolved, praised for functionality, scalability, and dependable performance.
Sentiment score
8.1
Microsoft Defender XDR is praised for high stability, reliable performance, minimal issues, frequent updates, and prompt issue resolution.
Customers have mentioned that the stability and scalability are good compared to competitors.
Director -Digital Transformation at Convergence
Once they got it fixed and figured out the issue with the observables and with the character limit, it's been flawless.
SOC Analyst at a educational organization with 501-1,000 employees
The stability and reliability of Cisco XDR, similar to most Cisco products, are bulletproof.
Network Engineer at BTC Broadband
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
Senior System Engineer at a sports company with 5,001-10,000 employees
The services within our ecosystem have been reliable, meeting their SLAs.
Infrastructure engineer at Cetera Financial Group
It provides high-fidelity signals.
Information Security Analyst at a educational organization with 10,001+ employees
 

Room For Improvement

Cisco XDR users seek simplified licensing, better pricing, enhanced threat detection, and improvements in performance, features, and multilingual support.
Microsoft Defender XDR requires enhancements in speed, integration, automation, AI, ease-of-use, and industry-specific threat intelligence.
Competitors offer more visibility without any additional licensing, which is a significant drawback for Cisco.
Director -Digital Transformation at Convergence
If it can capture threats from worldwide new threats and publish them into a particular database linked with an AI-driven system that can immediately alert people, that would be very good for zero-day threats.
Manager IT at NVCL Group
Offering some free XDR licenses for testing features, similar to VPN licenses, could have a significant impact on costs.
Network Security Specialist at General Authority of Customs
The licensing process needs improvement and clarification.
Owner at a consultancy with 11-50 employees
Improvements are needed in automated response capabilities.
Security manager at a consultancy with 10,001+ employees
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
Infrastructure engineer at Cetera Financial Group
 

Setup Cost

Cisco's subscription pricing is costly but customizable, with discounts on bundles, yet currency and licensing complexity affect costs.
Microsoft Defender XDR pricing is seen as complex but fair, with high costs alleviated in bundled Microsoft 365 packages.
This integration and discounting are something we cannot get from competitors, leading to reduced security costs.
Network Security Specialist at General Authority of Customs
Users can customize their use of Cisco XDR significantly from the onset, which has resulted in a lower total cost of ownership.
Cloud Architect at Pure Storage
Overall, the price is a bit expensive compared to local competitors.
Director -Digital Transformation at Convergence
There are certainly savings when using Microsoft Defender XDR, which can range from 30%, 40%, and even up to 50%.
Director, Sales at a tech vendor with 201-500 employees
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Security manager at a consultancy with 10,001+ employees
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
Senior System Engineer at a sports company with 5,001-10,000 employees
 

Valuable Features

Cisco XDR enhances security with integrated threat intelligence, automation, and advanced features, improving response times and operational efficiency.
Microsoft Defender XDR integrates tools for comprehensive security, offering threat detection, automation, identity protection, and enhanced efficiency.
Between the clarity, the granularity, and the dashboard, it just works.
Network Engineer at BTC Broadband
The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards.
Cloud Architect at Pure Storage
Cisco XDR helps prevent data loss during ransomware attacks by integrating with multiple levels of security, tying to identity management systems, and allowing placement of blocks at the endpoint level.
Cybersecurity Consultant | Managed Infrastructure Services Head | Business Apps and DevOps Head at Blueberry Tech Solutions India Pvt Ltd
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
Security manager at a consultancy with 10,001+ employees
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
Works at Hometrack
Once we have it on the security dashboard, we can see a real-time storyline.
Information Security Analyst at a educational organization with 10,001+ employees
 

Categories and Ranking

Cisco XDR
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Defender XDR
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
106
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Microsoft Security Suite (5th)
 

Mindshare comparison

As of February 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cisco XDR is 1.8%, up from 1.0% compared to the previous year. The mindshare of Microsoft Defender XDR is 4.8%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender XDR4.8%
Cisco XDR1.8%
Other93.4%
Extended Detection and Response (XDR)
 

Featured Reviews

Joseph Houghes - PeerSpot reviewer
Cloud Architect at Pure Storage
flexible reporting and analytics boost data-driven security responses
The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards. I would say I got to stop beta testing myself. I am testing what can be customized the most with it. Being able to ingest all the analytics and make it something that's either meaningful to them or to their own leadership is a big plus. It's not just what the product is at launch; you have the ability to customize and make it useful to your business to actually get real, purposeful information out of just a swamp of data. The features of Cisco XDR have actually benefited the organization significantly by allowing us to do the outputs of specific data and even filtered subsets of the data. We can do the same reporting but only deliver in either reports or dashboards the information about the systems that a specific team is responsible for, or the larger teams that multiple departments or IT silos roll up into. We're basically able to just modify the filters and have the same reports in the same dashboards where it's all the same; 99% of the work is the same.
KO
House security operator at Cypress Creek Renewables
Advanced threat hunting saves significant time in tracking and responding to incidents
Microsoft Defender XDR could be improved with a lower price. My main suggestion would essentially be what Copilot is providing, which is a single pane of glass, so I don't have to go to different windows. That's just a workflow consideration for me. It would be great to have all the information centralized into one particular data app. If I need to open up extra ones, I can, however, I would appreciate a future where everything I need is right there on one single pane of glass. Beyond that, there's really nothing else I see that I would want Microsoft to improve.
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
881,733 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Government
9%
University
7%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise25
Large Enterprise38
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco XDR?
My experience with pricing, setup costs, and licensing has been intriguing. I used to work for a Cisco partner, and I still have friends there with whom I discuss comparisons regarding some hardwar...
What needs improvement with Cisco XDR?
Improvements in Cisco XDR revolve around performance. The less performance it utilizes to run at high configuration levels, the better it becomes, so all vendors need to continue working on keeping...
What is your primary use case for Cisco XDR?
As a security consultant, I use multiple SIEM and XDR solutions, so cumulatively, I can say I have used Cisco XDR for around one year.
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
My experience with pricing, setup, costs, and licensing of Microsoft Defender XDR is tied to our E5 subscription, which is very straightforward for us. We also purchase the uplift for our mobile us...
What needs improvement with Microsoft 365 Defender?
I am not aware of a mobile app that would be available for my team. With a single analyst, if she is ever away, it would be beneficial to have easier access. While she can use the web portal, the e...
 

Also Known As

No data available
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Cisco XDR vs. Microsoft Defender XDR and other solutions. Updated: December 2025.
881,733 professionals have used our research since 2012.