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Microsoft Defender XDR vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Microsoft Defender boosts productivity and security, integrating seamlessly with Office tools for significant budget savings despite ROI challenges.
Sentiment score
6.7
Microsoft Defender XDR provides high ROI by consolidating security tools, streamlining operations, and enhancing security, despite licensing costs.
Using Microsoft Defender for Business results in cost reductions as it consolidates various features under one product, saving around 20% to 30% of the budget.
The value I see in Microsoft Defender for Business is in its ability to track and respond to application usage and security threats through its CASB and automation features, which are cost-beneficial.
We can quarantine and isolate a device within minutes.
Microsoft Defender XDR has saved me at least 50% of my time.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
 

Customer Service

Sentiment score
5.5
Users have mixed reviews of Microsoft Defender's support, noting contact difficulties and inconsistent technical assistance despite good onboarding.
Sentiment score
6.2
Microsoft Defender XDR's support is timely and responsive, yet smaller organizations experience slower, less effective assistance than larger ones.
It is rated ten out of ten for its quality and assistance.
The onboarding support is exceptional, ensuring seamless integration and implementation.
Faster support is needed for endpoint security solutions.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
Once issues are escalated to the second or third layer, the support is much better.
 

Scalability Issues

Sentiment score
8.3
Microsoft Defender for Business is scalable and effective across diverse environments, though special configurations might impact growth speed.
Sentiment score
7.6
Microsoft Defender XDR scales well for various organizations, efficiently supporting growth and flexibility despite some network deployment challenges.
The cloud-based nature of the solution ensures high scalability.
The scalability of Microsoft Defender for Business is rated as ten, indicating it is very scalable.
In terms of scalability, I would rate Microsoft Defender for Business a ten.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
Microsoft Defender XDR scales pretty well.
It is suitable for enterprise-level deployment but has room for improvement.
 

Stability Issues

Sentiment score
7.2
Microsoft Defender for Business is stable and reliable, with minimal crashes, but some report occasional bugs impacting stability.
Sentiment score
8.0
Microsoft Defender XDR is praised for high stability, reliable performance, minimal issues, frequent updates, and prompt issue resolution.
No customer complaints about its functionality or reliability.
Although it generally works, there are occasional issues and errors that sometimes require a complete system format to rectify.
I would rate the stability of Microsoft Defender for Business with a three out of ten, where one is very bad.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
It provides high-fidelity signals.
 

Room For Improvement

Microsoft Defender for Business needs better reporting, integration, simplified interface, and enhanced features to address various limitations and concerns.
Microsoft Defender XDR requires enhancements in speed, integration, automation, AI, ease-of-use, and industry-specific threat intelligence.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
Features related to Advanced Persistent Threat detection vectors and cyber kill chain integrations are not available out-of-the-box.
There can be improvements in the user interface to make it more intuitive.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
 

Setup Cost

Microsoft Defender for Business offers competitive pricing with enterprise value, though some users find costs high compared to competitors.
Microsoft Defender XDR pricing is seen as complex but fair, with high costs alleviated in bundled Microsoft 365 packages.
Single-year pricing remains good.
The pricing is quite affordable at the enterprise level with no extra expenses noted.
Although the cost can be slightly higher, it expedites deployment, which is beneficial, especially for startups.
There are certainly savings when using Microsoft Defender XDR, which can range from 30%, 40%, and even up to 50%.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
 

Valuable Features

Microsoft Defender for Business integrates seamlessly with Microsoft products, offering comprehensive security, scalability, and user-friendly features for effective threat management.
Microsoft Defender XDR integrates tools for comprehensive security, offering threat detection, automation, identity protection, and enhanced efficiency.
The threat detection capabilities are robust, with a dedicated research team and a continuously updated threat feed.
Its vulnerability management is regarded as one of the best in the industry.
The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
Once we have it on the security dashboard, we can see a real-time storyline.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Microsoft Security Suite
15th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Endpoint Protection Platform (EPP) (18th)
Microsoft Defender XDR
Ranking in Microsoft Security Suite
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of October 2025, in the Microsoft Security Suite category, the mindshare of Microsoft Defender for Business is 3.5%, up from 2.9% compared to the previous year. The mindshare of Microsoft Defender XDR is 6.6%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Market Share Distribution
ProductMarket Share (%)
Microsoft Defender XDR6.6%
Microsoft Defender for Business3.5%
Other89.9%
Microsoft Security Suite
 

Featured Reviews

Takayuki-Umehara - PeerSpot reviewer
Product deployment protects assets but needs improvement in system support
I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.
MohtesanShaikh - PeerSpot reviewer
Experience improves security management and simplifies threat protection
I have created automated investigations, and while they work, they operate rather slowly in the Microsoft portal. If I automate something, it takes considerable time; if I do it manually, I can complete it in a quarter of the time. The automation response being slow is the main concern; when an incident occurs or if I run a remediation, it takes significant time to complete the remediation. There are some limitations regarding the scalability of Microsoft Defender XDR with specific licensing. For SMB customers, there is only Microsoft Defender for Business, and if they want more features such as XDR features and automation investigation or incident response, they need to purchase Defender for Endpoint. We are currently using the EDR.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
8%
Government
6%
Retailer
6%
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise23
Large Enterprise37
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.
What needs improvement with Microsoft Defender for Business?
Microsoft Defender for Business could improve by offering more of their offerings available in the basic tenants since not everyone has a budget for higher-level licenses, but everyone needs securi...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
The pricing for Microsoft Sentinel operates on a pay-as-you-go model based on data ingestion. I recall that Defender XDR pricing is based on the number of endpoints.
What needs improvement with Microsoft 365 Defender?
I have created automated investigations, and while they work, they operate rather slowly in the Microsoft portal. If I automate something, it takes considerable time; if I do it manually, I can com...
 

Also Known As

No data available
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

Information Not Available
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Microsoft Defender XDR vs. Microsoft Defender for Business and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.