

Fortinet FortiSIEM and CrowdStrike Falcon are both strong contenders in the security operations and threat detection category. Overall, CrowdStrike Falcon appears to have the upper hand due to its robust EDR features and superior customer support.
Features: Fortinet FortiSIEM offers advanced analytics, flexible integration capabilities, and extensive compliance reporting which provide comprehensive visibility into security operations. CrowdStrike Falcon is valued for its robust threat detection, AI and behavioral-based detection, and offers advanced activity dashboards and OverWatch capabilities.
Room for Improvement: Fortinet FortiSIEM could improve its user-friendliness, configuration options, and enhance its technical support, documentation, and API support. CrowdStrike Falcon users suggest better integration with other technologies, customization of reports and dashboards, and adding better forensic capabilities, as well as improving technical support responsiveness.
Ease of Deployment and Customer Service: Fortinet FortiSIEM offers deployment across on-premises, private, and hybrid cloud environments but faces deployment efficiency challenges. Its customer service receives mixed reviews concerning responsiveness. CrowdStrike Falcon excels in cloud-based deployments, noted for seamless implementation and generally strong customer support, though some users have concerns about the support team's responsiveness.
Pricing and ROI: Fortinet FortiSIEM is viewed as cost-effective, especially for large infrastructures, with a flexible licensing model, though high pricing is noted in specific markets. CrowdStrike Falcon is generally more expensive with a positive ROI due to its high-level security capabilities, but smaller enterprises might find the cost prohibitive. Both solutions ultimately enhance security measures and operational efficiency.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
The platform has resulted in time saved and reduces mean time to response, making it a great platform.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
There is a knowledgeable, though small, team of support engineers around the world.
The customer support for Fortinet FortiSIEM is excellent.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
Fortinet FortiSIEM is highly scalable.
Fortinet FortiSIEM's scalability is excellent, and it is also easy to configure, maintain, and operate.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
It stabilizes itself in an appropriate time, so its uptime is good.
These issues may cause unusual errors and user interface issues.
Some stability issues occur, but Fortinet's technical support team provides assistance.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
Recently, they revised it to a subscription-based, all-inclusive license.
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products.
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
Windows agent licenses cost around 3,000 Rupees per device per year.
The revised model is subscription-based and more flexible.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
I find the real-time monitoring and correlation capabilities effective for security alerts.
Reliability and scalability have helped me in my work, especially because the license for Fortinet FortiSIEM is excellent from a cost perspective, and we can add more collectors as we expand.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon | 3.3% |
| Fortinet FortiSIEM | 2.8% |
| Other | 93.9% |

| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 34 |
| Large Enterprise | 62 |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 22 |
| Large Enterprise | 24 |
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.
Companies around the world use FortiSIEM for the following use cases:
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