

CrowdStrike Falcon and Huntress Managed ITDR are two prominent products in the endpoint protection arena. CrowdStrike Falcon has a marginal upper hand due to its advanced EDR capabilities with AI integration and comprehensive protection features.
Features: CrowdStrike Falcon offers features such as automatic alerts, real-time threat analysis, and centralized monitoring. Its seamless cloud integration and detailed reporting are enhanced by an AI-driven approach. Huntress Managed ITDR is notable for its M365 identity compromise protection, seamless integration with Microsoft environments, and SOC analyst-supported threat management.
Room for Improvement: CrowdStrike Falcon could enhance its dashboard functionalities, integration with other technologies, and reporting capabilities. Huntress Managed ITDR would benefit from more customizable alerts, improved screen refresh speeds, and broader application support beyond Microsoft 365.
Ease of Deployment and Customer Service: CrowdStrike Falcon is deployable across Public, Private, and Hybrid Cloud environments, while Huntress Managed ITDR focuses on Public Cloud. CrowdStrike's customer service receives mixed feedback for response times but is praised for proactive support. Huntress Managed ITDR offers adequate support but lacks the consistent proactive outreach seen in CrowdStrike.
Pricing and ROI: CrowdStrike Falcon is priced at a premium, justified by its expanded feature set and comprehensive protection, though it may not suit smaller budgets. Huntress Managed ITDR, with a straightforward pricing model, offers value for smaller businesses. Both demonstrate ROI through increased productivity and lower threat management costs, but CrowdStrike's higher cost is aligned with advanced features.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
I really value how Huntress does most of the heavy lifting and monitoring for the identities.
You will not be able to beat Huntress Managed ITDR on pricing, and that is considering the capabilities Huntress Managed ITDR provides at their price level.
In terms of a return on investment for our security posture, it's absolutely paying for itself to ensure that we are better secure compared to what we were without it.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
They are quick to respond and help us explain why Huntress marked an identity in a certain way.
They primarily handle ITDR communications through chat, they made an exception and provided a call for a critical situation to walk me through the remediation process.
They've been very responsive when we have had to use them.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
I've never had limitations on scaling or performance issues.
Huntress Managed ITDR is protecting about 120 users. In terms of the people that log into it, it's two or three IT admins, but we've got 120 licenses, so it's protecting 120 Microsoft accounts.
Whether there are ten users or three hundred, it attaches to the Microsoft tenant, making it effortless to scale.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
I would rate the stability of Huntress Managed ITDR as a ten, as I have not really experienced any downtime, bugs, or glitches.
In terms of stability, the solution is very stable, and the cloud platform itself is reliable.
Once it is deployed, it updates automatically and takes care of itself.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu.
It's a very simple and easy-to-use interface in terms of recommendations and feedback.
I still see many issues indicating that devices are not compliant due to policy conflicts, and it has been almost a month trying to figure out how to make all devices compliant.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
Compared to other companies, Huntress keeps costs reasonable, offering 24/7 vigilance without price gouging.
I think it was two or three dollars a user a month.
The licensing cost, again, is a good price point that allows me to add it on to clients and it becomes a no-brainer for them to add it because the price of the service makes sense.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
It provides protection against M365 identity compromises, like admin account breaches.
The best features of the solution are the fact that there are real people behind it who watch the alerts and then escalate as required, and the fact that there is an immediate support team or SOC team behind it if we have any questions.
The best feature is the lack of false positives; when we receive an alert from Huntress Managed ITDR, the majority of the time they are true positives that are actionable, unlike some other tools which generate a lot of noise.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon | 13.4% |
| Huntress Managed ITDR | 4.9% |
| Other | 81.7% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 34 |
| Large Enterprise | 62 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 1 |
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
Huntress Managed ITDR specializes in protecting Microsoft 365 environments by analyzing abnormal logons, run events, and unsanctioned VPNs. It offers efficient deployment, direct SOC support, and seamless integration with Microsoft Defender, enhancing security strategies against identity compromises.
Huntress Managed ITDR provides a robust platform for centralized management of Microsoft environments. It emphasizes fast deployment and automatic remediation to protect against threats such as admin account breaches. With direct SOC support, it offers actionable insights and reports that bolster security measures. Though improvements are needed in areas like reporting and interface responsiveness, it remains a cost-effective choice for those integrating with Microsoft Defender for Endpoint, helping organizations guard against abnormal logins and vulnerabilities.
What are the key features of Huntress Managed ITDR?Huntress Managed ITDR is employed across multiple industries to integrate clients with Microsoft 365 and secure their endpoints and cloud tenants. They use the platform for monitoring activity and preventing unauthorized access. Managed Service Providers utilize it for its robust threat detection and sign-in awareness, connecting devices to handle incidents efficiently.
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