Try our new research platform with insights from 80,000+ expert users

CyberArk Privileged Access Manager vs Fortinet FortiToken comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
CyberArk Privileged Access Manager enhances security, reduces costs, and improves efficiency by automating password management and streamlining workflows.
Sentiment score
6.5
Fortinet FortiToken enhances security, reduces unauthorized access, and delivers high ROI, benefiting both large enterprises and smaller entities.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
 

Customer Service

Sentiment score
6.5
CyberArk's support is mixed; effective higher-tier levels, but needs better coordination and consistency for complex issues.
Sentiment score
6.4
Fortinet FortiToken support is generally good but varies in response times and problem understanding, improved by dedicated contracts.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
Their resolution time is timely, and they provide solutions efficiently.
 

Scalability Issues

Sentiment score
7.6
CyberArk Privileged Access Manager is scalable, supports diverse deployments, and efficiently handles thousands of users, despite planning requirements.
Sentiment score
8.2
Fortinet FortiToken offers scalable user management, suitable for small to mid-sized companies, but faces hardware and migration challenges in larger contexts.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
There is a need to scale more effectively to accommodate a larger number of users and bulk users.
Regarding Fortinet FortiToken's scalability, we can purchase licenses according to our needs.
FortiToken is scalable and accommodates the needs for updates effectively.
 

Stability Issues

Sentiment score
7.7
CyberArk Privileged Access Manager is highly stable, reliable, with minimal issues, and excels in performance and disaster recovery.
Sentiment score
8.0
Fortinet FortiToken is reliable and stable with minor sync issues, highly rated by users for dependable performance.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
FortiToken is stable, but there are some restrictions when it comes to supporting two-factor authentication in multi-factor environments.
 

Room For Improvement

Users recommend enhancing CyberArk's interface, integration, documentation, customization, costs, support, performance, and training for improved experience.
Fortinet FortiToken users desire improved integration, enhanced features, better support, pricing, and flexibility in authentication and compatibility.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
If I can receive it on email, it would be more flexible.
FortiToken should provide enhanced SMS services for those users who do not have smartphones.
 

Setup Cost

CyberArk Privileged Access Manager is costly yet favored for its robust security and market-leading capabilities, justifying the expense.
Fortinet FortiToken is affordable and competitive, though some regions face higher prices and unpredictable cost increases.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
Discounts are often provided to close deals, making it a cost-effective solution.
The pricing for FortiToken is not low; I regard it as medium-priced.
 

Valuable Features

CyberArk Privileged Access Manager offers secure, versatile management for privileged accounts with automation, integration, and a user-friendly interface.
Fortinet FortiToken is cost-effective and user-friendly, offering versatile two-factor authentication with both soft and hard tokens.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
The main use case of FortiToken is that it is a hardware-based solution, providing secure two-factor authentication for administrators.
It is very user-friendly and easily integrates with various firewalls, making it convenient to use within diverse environments.
The solution is unique in catering to Fortinet, making it very useful and secure.
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
224
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Fortinet FortiToken
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
Authentication Systems (4th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 17.1%, down 22.3% compared to last year.
Fortinet FortiToken, on the other hand, focuses on Authentication Systems, holds 6.0% mindshare, down 7.1% since last year.
Privileged Access Management (PAM)
Authentication Systems
 

Featured Reviews

Abdul Durrani - PeerSpot reviewer
Enables granular and secure access with just-in-time access and Zero Trust model
CyberArk provides a good amount of control over access types. However, as a future enhancement, having additional features for cross-platform integration would be beneficial. It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information. Cross-platform integration would help with that. Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses. Implementing a privileged access management solution can be challenging. It would be great if CyberArk could provide recommendations based on the compliance standards of an organization. It would help system admins ensure that all the required ports are closed and the systems are being managed properly. If any system is not being used anymore, any ports opened for that system need to be closed. Having such recommendations would be helpful.
Sachin Vinay - PeerSpot reviewer
Facilitates secure 2FA for admins, facilitates OTP generation, and enhances security
One suggestion is to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality. This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
860,632 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
16%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
7%
Computer Software Company
17%
Government
7%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
In my opinion, Fortinet FortiToken can be improved based on specific requirements. We will suggest solutions based on customer requirements and price availability.
What is your primary use case for Fortinet FortiToken?
I use Fortinet FortiToken for authentication and multi-factor authentication (MFA). I utilize Fortinet FortiToken's ability to integrate seamlessly with Fortinet platforms such as Fortinet FortiGat...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: June 2025.
860,632 professionals have used our research since 2012.