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CyberArk Privileged Access Manager vs OpenText Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
228
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
OpenText Privileged Access ...
Ranking in Privileged Access Management (PAM)
34th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 15.8%, down from 21.4% compared to the previous year. The mindshare of OpenText Privileged Access Manager is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager15.8%
OpenText Privileged Access Manager0.5%
Other83.7%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
MB
Has a useful credential vault feature but the user interface needs to be improved
I don't have a complete picture to be able to tell you that this is the best product. Because each customer in their own environment has a different set of circumstances and different situations that mandate different technologies. I cannot recommend this as the best product or recommend that you should use it. I would rate this product a six out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps our customers in their software requirement imports."
"All the features of CyberArk are useful for me, but the biggest one is that CyberArk has logs for all the features. That is important when there is a problem. You know where to look and you have the information. In cyber security, the most important aspect is information."
"The whole concept of Zero Trust and implementing it with CyberArk, which somewhat adheres to the 'never trust, always verify' principle, is very valuable. I really appreciate this aspect. Moreover, the just-in-time access is impressive, allowing access for a specific time."
"The ability to monitor privileged accounts throughout the enterprises."
"We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application."
"It has helped from an auditing perspective identify who has access to privileged accounts."
"The technical support is good."
"All access to our servers by both staff and vendors is monitored and recorded."
"Most valuable feature is the credential vault."
 

Cons

"There are upwards of six components you need to set it up. And you might need anywhere from two to five servers. It takes some work to set that up, especially in a larger environment."
"Some aspects of the administration need improvement, though they have recently made improvements to the API. However, the management with the interface and configuration are not so user-friendly. It has not changed much during all the years that CyberArk has been on the market. The management part, like platform management as well as PSM connectors definition and management, could be improved, even if it has already been done with the API."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"Response time is not ideal, and reaching someone knowledgeable can take time."
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"The initial setup was a bit complex."
"If we could have some kind of out-of-the box feature that you can simply say "no" so they don't have to go into a development mode, that would a really helpful feature."
"It's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers."
"The user interface could be improved, it's not that good,"
 

Pricing and Cost Advice

"They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."
"My company always complains about the cost of CyberArk Privileged Access Manager because it's too high."
"CyberArk Privileged Access Manager is perceived to be somewhat overpriced compared to similar market products. It is a little bit overvalued. It could come down a little bit for my liking. However, the industry-leading reputation and the quality of service justify the high price point to some extent."
"The product's licensing is yearly. I would rate the solution's pricing a six out of ten."
"I'm a technician so I don't handle the licensing for CyberArk Privileged Access Manager, but I know that the price for the core license is about €140 per year. There's another type of license, the external vendor license, and that's about €600 and you can manage twenty devices. From what I know, the price for one device in a subscription is about €65 per year. You can buy the CyberArk Endpoint Privilege Manager too, or you can buy some other application or application license with CyberArk Privileged Access Manager, but all other features, such as the Analytics Server is included in the basic CyberArk license. With WALLIX, you need to buy separate licenses for the features."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
"Previously, the pricing was very meager. They started publicizing and advertising the solution, growing CyberArk, as an organization. They also changed their pricing with that growth, e.g., the pricier the product, the more people who will purchase it."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise171
No data available
 

Questions from the Community

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The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
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Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Micro Focus Privileged Account Manager
 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk, Delinea, WALLIX and others in Privileged Access Management (PAM). Updated: September 2025.
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