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Cybereason Endpoint Detection & Response vs Symantec Endpoint Security comparison

Cybereason and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. Cybereason is ranked #34 with an average rating of 8.2, while Broadcom is ranked #11 with an average rating of 7.3. Cybereason holds a 0.8% mindshare in EPP, compared to Broadcom’s 4.0% mindshare. Additionally, 89% of Cybereason users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.
Cybereason Endpoint Detecti...
Read 21 Cybereason Endpoint Detection & Response reviews
  • 3,422 Views
  • 1,923 Comparison Views
89% willing to recommend
Symantec Endpoint Security
Read 144 Symantec Endpoint Security reviews
  • 9,976 Views
  • 8,481 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Symantec Endpoint Security and Cybereason Endpoint Detection & Response compete in the endpoint security solutions category. Users generally prefer Cybereason for its advanced threat detection capabilities and overall performance, although Symantec is noted for its comprehensive feature set and reliable protection.

Features: Symantec Endpoint Security is noted for malware protection, device management, and an integrated firewall. Cybereason stands out with advanced threat detection, real-time analytics, and comprehensive incident response.

Room for Improvement: Symantec users report issues with system resource utilization and occasional false positives. Cybereason users suggest enhancements in report customization and integration with other security tools.

Ease of Deployment and Customer Service: Symantec is praised for its straightforward deployment and strong customer service support. Cybereason receives positive feedback for its deployment process though some users find the initial setup complex. Cybereason’s customer support is well-regarded but seen as less responsive compared to Symantec.

Pricing and ROI: Symantec is considered more cost-effective with a better initial setup cost. Cybereason, despite a higher price point, is valued for its advanced features and potential for higher operational returns.

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To learn more, read our detailed Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Report (Updated: April 2025).
Buyer's Guide
Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Detection and Response (EDR) (23rd)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.2% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.0%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
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Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For me, the technical support is good."
"The initial setup was straightforward."
"The solution is efficient."
"The initial setup process is straightforward."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"The initial setup is not overly complicated."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"What I find most valuable is the clarity of the platform. It is very straightforward."
More Cybereason Endpoint Detection & Response pros
"The scheduled scans and the active protection were the most valuable because it allowed me to have the systems protected in real-time and also be able to schedule scans so that as new definitions would update, machines could be scanned to make sure that everything was in tip-top shape and there was nothing lurking in the background."
"Stability-wise, it is very good and we have had no trouble."
"The solutions' main features are patch management and security."
"I think the key thing for me, is interoperability, in that you can deploy it to Windows, Mac, and Linux. That's been a really important feature in the last two years. Now there's one management console to cover all three OSs."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
"The single-pane management is the solution's most valuable feature. It makes administrative control very easy."
More Symantec Endpoint Security pros
 

Cons

"I feel that the product lacks reporting features and needs improvement."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"There can be problems with the EDI."
"The reporting feature needs improvement."
"I would like to see improvements on the operational side, specifically in grouping."
"The network coverage becomes an issue most of the time."
"I feel it is a shame that I cannot create groups of groups with inheritance."
"It initially took some time to deploy."
More Cybereason Endpoint Detection & Response cons
"The solution should have more integration with other platforms."
"It could use more feature parity between what is offered with their on-prem console as well as their hosted console."
"The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
"Overall, the price could be reduced."
"They provide the updates of the client, and those clients need a reboot after the upgrade, which is something we don't like. We don't like to reboot the server after the upgrade because we have live applications. If we do a reboot, it can impact the business as well."
"The technical support could improve because when you reach level one support there is a lot of delays."
"The monitoring capabilities could be further developed."
"The platform itself can be improved as there's no way to track how infections get into the organization."
More Symantec Endpoint Security cons
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"I do not have experience with the licensing of the product."
"In terms of pricing, it's a good solution."
"In terms of cost, this is a good choice for our needs."
"This product is somewhat expensive and should be cheaper."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
More Cybereason Endpoint Detection & Response pricing and cost advice
"Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."
"We receive a discounted price for this solution because we are a non-profit organization."
"I thought the pricing was reasonable."
"We pay on a yearly basis..."
"The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat."
"Its price is reasonable."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"Licensing is per user. Therefore, it makes it easy to do licensing."
More Symantec Endpoint Security pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
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What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
See all answers
What do you like most about Cybereason Endpoint Detection & Response?
The interface is user-friendly.
See all answers
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
See all answers
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
See all answers
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
See all answers
 

Comparisons

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Compared 9% of the time
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Compared 2% of the time
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Compared 18% of the time
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Compared 17% of the time
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Compared 7% of the time
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Compared 4% of the time
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Product Reports

Buyer's Guide
Cybereason Endpoint Detection & Response
May 2025
Cybereason Endpoint Detection & Response reportDownload Cybereason Endpoint Detection & Response product report
Buyer's Guide
Symantec Endpoint Security
April 2025
Symantec Endpoint Security reportDownload Symantec Endpoint Security product report
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

Broadcom
 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Buyer's Guide
Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security
April 2025
Free Report: Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security
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