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Eaton UPS vs Schneider Electric-APC Smart-UPS VT [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eaton UPS
Average Rating
9.0
Number of Reviews
14
Ranking in other categories
Data Center Power Solutions (1st)
Schneider Electric-APC Smar...
Average Rating
8.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1376673 - PeerSpot reviewer
IT Manager at a government with 10,001+ employees
Using health checks, we are immediately notified if anything is happening
One issue is we have a sort of U-shaped configuration. That does become a problem where you have hot and cold aisles. Therefore, you potentially could have hot air blowing out the back of one and into the intake of another system. That's always an issue. However, it's not an issue for us because we have all those batteries in a separate, safe environment. We don't need to have them in our data center. The industry is going to a smaller footprint, but that does come at a cost, specifically for battery reserve time, size and density of the system, and BTU generation. Those three areas contribute to the heat generation factor. I think that they've done a really good job. But, when you look across our infrastructure, it's the UPS system that takes up the most space of any of our products.
Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
A reliable power protection solution for IT infrastructure with a powerful management software
I rate the solution’s stability a nine out of ten. There's a little room for improvement. Recently, we've encountered some faulty units. Also, in terms of the accuracy of the stability it should provide, there have been instances where it wasn't as stable as expected. So, reaching a perfect ten isn't quite there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's also very important that the solution is a three-phase UPS. Three-phase cuts down on power usage, which cuts down on our electrical bill, compared to a single-phase product."
"The touch-screen functionality is easy to read. There are tabs at the top and there are statuses at the top, graphics that give you a quick glance. We use the touch-screen for metering, to make sure the input and output meters are good. We also check alarm events and system history. Those are the things we usually check the most."
"It's also very important that it's a rack-mountable, three-phase UPS. Some of the equipment we run requires a three-phase, such as HPE BladeSystems and some of the Cisco core devices."
"The one-sentence summary of the value of the Eaton is that I sleep well at night."
"Their service and their relationship with their customers is their biggest value, absolutely, compared to the competitors that I've dealt with... the service organization of Eaton is one of their strongest points."
"The technology is reliable."
"Our Eaton UPSs help with business continuity. I have a reliable system in place that I know that I can trust."
"The footprint is standard, the same thing as every other solution that we could have gotten. But the power density in relation to its footprint compares really well. I have an APC that has the same footprint that's 20kW less. The Eatons have the same footprint but more power."
"With the added management card, having the ability to shut down all servers and monitor power -- both consumption and stability -- from the building, is a very good feature."
"We like Schneider Electric-APC Smart-UPS VT because the service is good."
"Stability is one of the key points. The durability and lifetime of the product are also notable."
"We have not had a lot of issues over the many years we have been using the solution."
"You can scale it by adding batteries."
"I like it because we don't have any problems."
"We like that we can manage it via the network."
 

Cons

"The battery life of the older batteries is the only thing that has been our issue up to this point. Luckily, the Cellwatch system that is on there identifies it and notifies us ahead of time when we should get them changed pretty quickly. This may be addressed with the lithium-ion batteries, but it is too early in our ownership of a UPS with a lithium-ion battery to know."
"I want to monitor remotely and that is a complaint I have... The remote monitoring software they have does not provide the same information that the touch screen provides and neither provide me the same information that the field techs can draw out of the unit when they directly connect to them."
"Deployment of the product is typical. It's usually a six-week lead-time, which is typical of most equipment. It's not good, but it's just what is expected in the industry."
"The external monitoring solution could use further enhancements."
"The external monitoring solution could use further enhancements. I'm thinking of business continuity. If an internal legacy monitoring solution goes down, and it has no one to connect to the outside world, then it can't send out an alert. How are we going to be able to determine that there is a problem with that UPS if it loses network connectivity?"
"One time, a feedback breaker in a system-bypass module, or something like that, was tripped. We brought them in to see what caused it. They figured it out and we haven't had an issue like that again, since."
"Outside of a full-service contract, my only concern is technician availability for repairs. Where we don't have a full-service contract with them, which unfortunately is the larger portion of our equipment from them, we're just like anybody else, waiting for a slot for a technician to arrive."
"The industry is going to a smaller footprint, but that does come at a cost, specifically for battery reserve time, size and density of the system, and BTU generation. Those three areas contribute to the heat generation factor. I think that they've done a really good job. But, when you look across our infrastructure, it's the UPS system that takes up the most space of any of our products."
"The solution’s pricing could be improved."
"Software needs work. It is functional but could use a new GUI."
"Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me. I have to go there, and I don't want to. I don't want to waste time looking for a vendor. We require immediate attention."
"We have been having some issues with the solutions controller and we are having problems finding spare parts."
"The duration of the batteries could be much better."
 

Pricing and Cost Advice

"I have mixed feelings about the pricing and licensing. I believe that when you sell a UPS, and considering the UPS is a lifeline to a lot of the major corporations, the monitoring solution should be part of the package automatically, out-the-door. If you have to raise that price on the UPS an extra $5,000, then do so at that moment. Don't have that as an extra offer after the UPS has been sold. I believe that all UPSs need to have high availability, all the latest software installed, and be ready to go out-the-door."
"It is an expensive technology. The maintenance is expensive. The batteries are expensive. Replacing those batteries is expensive as a capital cost. You have to plan for it every four to five years, but it's the cost of doing business. The cost of not having a good reliable system in place is even higher when you have catastrophic failures. I would recommend the product, but you do have to be prepared to spend some money, both on the product as well as all the environmental preparations for powering the system and cooling system."
"The pricing is far more competitive than APC or Liebert, the other two big players. And Eaton's service is phenomenal."
"For our used case, 12kW is good. It has worked very well for us. They can be a lot bigger and they can be smaller, but the 12kW seems to be just about right for us. It has a good price point."
"When you bid them out, they're all within a single-digit percentage point of each other... The cost of Eaton's service is competitive because we bid it out. I bid the service for all my units on campus: APCs, Lieberts, Eatons, because we've got a big hodgepodge of everything. Eaton won on price."
"The cost per unit, as a rough estimate, is $300,000 per UPS 750-block."
"It saves our company money. Because if there is an outage, it is approximately $1 million a minute for an outage. Since we are a very large credit union, outages would be very expensive for us."
"It has been more of a cost of doing business and maintaining our systems. We use it more as an insurance policy to ensure that our medical records stay up and running. The loss of revenue would have a bigger impact to our organization if our systems were not up and operating. An outage over a 24-hour period could easily be in the $300,000 range, which would be pretty substantial. We are a three million square foot hospital with 380 beds, so it would impact us quickly."
"It is not expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Computer Software Company
8%
Comms Service Provider
8%
Manufacturing Company
12%
Computer Software Company
10%
Construction Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
No data available
 

Also Known As

Eaton Powerware, Powerware 9300 Series
Smart-UPS VT
 

Overview

 

Sample Customers

Gamatronic
The Boston Red Sox
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