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GEP SMART vs SAP Ariba Procurement comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GEP SMART
Ranking in Procurement Software
3rd
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Contract Management Software (8th)
SAP Ariba Procurement
Ranking in Procurement Software
1st
Average Rating
7.6
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Procurement Software category, the mindshare of GEP SMART is 4.7%, down from 7.2% compared to the previous year. The mindshare of SAP Ariba Procurement is 11.3%, down from 29.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Procurement Software Mindshare Distribution
ProductMindshare (%)
SAP Ariba Procurement11.3%
GEP SMART4.7%
Other84.0%
Procurement Software
 

Featured Reviews

CJ
Senior Product Manager at a university with 10,001+ employees
Doesn't require a background in analytics to run reports
SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate. SMART features for collecting information and its timeline capabilities are highly useful. Then on the contract side, the reporting capabilities are the most valuable. Our use case focuses primarily on post-execution and lifecycle management, so it's essential to be able to report accurately especially compliance-related reports. SMART is easy to use, especially when reporting. It isn't designed for a hardcore analyst. You don't need to have a background in analytics to run reports, which is huge. I realized I hadn't touched too much on the spending side, but we use SMART for all spending analytics, and any commodity manager procurement professional can go in and run a spending report. That was a business decision to restrict who can run reports since that data can be exported and used. But the reporting capabilities are incredibly easy to use.
Argy Soudi - PeerSpot reviewer
Senior Procurement Consultant at Ps digital tenders limited
Has connected procurement and contracts efficiently while setup and support still require improvements
Support could be faster for critical issues with SAP Ariba Procurement. When patching happens and new releases come out, it can be hit and miss, though mostly it remains reliable. The on-time response is 99.9999%, but the main issue over the years has been with releases and patching. The initial setup of SAP Ariba Procurement is not straightforward. We have been trying to set it up for two and a half years for the council I work with. The personal account login is ready-made and allows landing page adjustments, but the overall software implementation can take forever and requires multiple teams to work on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love it because everything is done within the contract module. The previous tool that we had really acted more as a repository, whereas this is the lifecycle. Once a business owner gets to the point where they want to enter into a contractual relationship with a party, from that point, including the drafting of it through to the signature on it, it covers the lifecycle. It's from the beginning to the end to even the archiving. It's all done within the tool, including e-signature."
"The most valuable features are the sourcing and tendering processes."
"One of the most valuable features is the opportunity-identification through the spend analytics. Another is around the RFX options to benchmark various pre-qualified vendors that are invited to participate."
"The one we use the most is the sourcing module... It's really easy to use. You don't have to train vendors. You can add a new vendor at any time, and that vendor will get an email saying, "You've been selected to participate in our RFP, and you do X to get your ID set up." That works really well."
"It's really simple to use. That's one of the reasons we chose GEP over some of the others. It's very Google-like. On the homepage, you just type whatever you need. And there are tabs that can come up if you're looking for a certain word or phrase..."
"The spend module is really amazing and lightning-fast. It can give even the most novice of analysts access to the information needed and the ability to tweak it the way they want to see it. It has a lot of flexibility."
"In terms of ease of use, GEP has done a lot of work through its enhancements over the years to make the user experience more intuitive. There is a more standard-Amazon-like experience, where manuals and tutorials are not really required, simply because the user experience and what's on the screen are pretty intuitive."
"Through using GEP, we've been able to gain respect; the other departments in our company have come to rely upon us even more, and we have become a more trusted department within the company, among our peers, because we can speak to their spend at greater depth."
"The best thing about SAP Ariba Procurement, in comparison to a lot of its competitors, is that if the company has someone who knows how to configure it, they can do a lot of the process building themselves."
"It is a stable solution."
"The best features are the ease of use and the workflow management that allows me to understand every step in the approval process so that I can forecast the time through my request and its approval."
"It is one of the best tools in the market."
"The best features are the ease of use and the workflow management that allows me to understand every step in the approval process so that I can forecast the time through my request and its approval."
"SAP Ariba Procurement has impacted my organization in many important ways that have been prolonged benefits."
"SAP Ariba Procurement is worth the money as a tool because it connects all departments in one."
"I like the guided buying features."
 

Cons

"GEP's goal, at least during our integration, is to get through it, not necessarily get it right."
"We didn't like their dashboard initially, but they responded to that very well. They've given us some customizable dashboards and have also made it so that the dashboards can be exported into PDF and other formats, so that we can share them with the rest of the company... That was a weakness at the beginning, but one that they have responded to adequately and we're really pleased with the result."
"There are certain things within the contracts module — how to upload the line items, for example — that could be done to make that utility a little more user-friendly, a little more like the sourcing module."
"I want to see continued investment in analytics and reporting."
"The manuals, especially the ones for the suppliers, are currently available only in English. If these can also be translated into different languages, that would be excellent."
"Quite frankly, we're tired of informing GEP. They should be scrubbing from the left and right and from top to bottom to make sure that anything that they're releasing is fully tested."
"Their contracts module is kind of clunky and It took a while for them to correct some of the basic functionality, some of the "Contract Management 101" functions, but it seems to be coming around. It wasn't working the way we'd expected."
"For sourcing, we do see bugs from time to time."
"Salesforce is expensive, with a subscription-based model."
"The initial setup of SAP Ariba Procurement is not straightforward. We have been trying to set it up for two and a half years for the council I work with."
"Salesforce is expensive, with a subscription-based model."
"They should make the solution more user-friendly."
"I would like the solution to be more automatic."
"Ariba Procurement tends to integrate best with other SAP products and is harder to work with if you have non-SAP products in your architecture."
"Ariba Procurement tends to integrate best with other SAP products and is harder to work with if you have non-SAP products in your architecture."
"On the sourcing, it could be easier to import the documents you want, so if you want items to be bid on, it could be a bit easier to import that from a spreadsheet."
 

Pricing and Cost Advice

"If our organization could use it as a full-fledged solution, then it would be valuable and give a return on investment. However, since we are not currently using it as a full-fledged solution, even facing some bugs and problems with the synchronization with some of the internal software, we are not able to use it in a full-fledged manner."
"My advice is to think wisely when it comes to estimating the number of licenses that you will require. If you settle on a number too early and you need additional ones, then the extra licenses might be quite expensive."
"The license is expensive."
"It is an expensive solution."
"The licensing cost depends on the customer."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Energy/Utilities Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
11%
Manufacturing Company
9%
University
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise14
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

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What needs improvement with SAP Ariba Procurement?
At the moment, I don't have any specific reasons for improvement areas in SAP Ariba Procurement. The main improvement could be integrating the Ariba platform with the SAP Supplier Relationship modu...
What is your primary use case for SAP Ariba Procurement?
I am a customer of this tool, and I use SAP Ariba Procurement for my regular procurement roles. This software is used for my job, which I do at work. My usual use cases for SAP Ariba Procurement ar...
What advice do you have for others considering SAP Ariba Procurement?
In managing supplier relationships and mitigating risks, SAP Ariba Procurement has a very strong role to play. It gives us various options that help us to build relationships with suppliers. In cas...
 

Also Known As

SMART by GEP
Ariba Procurement
 

Overview

 

Sample Customers

Exxon Chevron Macys
Colorado Department of Transportation (CDOT)
Find out what your peers are saying about GEP SMART vs. SAP Ariba Procurement and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.