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HeadSpin vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HeadSpin
Ranking in Mobile APM
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
Functional Testing Tools (30th), Mobile App Testing Tools (11th)
Splunk AppDynamics
Ranking in Mobile APM
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
245
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (4th), IT Operations Analytics (2nd), Container Monitoring (3rd)
 

Mindshare comparison

As of April 2025, in the Mobile APM category, the mindshare of HeadSpin is 0.2%, down from 0.3% compared to the previous year. The mindshare of Splunk AppDynamics is 27.2%, up from 24.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile APM
 

Featured Reviews

Abhishek-Mehta - PeerSpot reviewer
An advanced platform that provides visibility into the performance in the real world and enables us to test AV content
There is definitely room for improvement in terms of marketing. Marketing is something that is not that great. If you look at some of the other companies in the space, they have a lot of published case studies and tested models. They make a lot of noise. They have got some of their best customers talking about them, which is where HeadSpin needs to work. They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process. There is a great scope to improve professional services. The time to deploy is quite long. They can increase and improve the scope of their professional services and set up automation through scripts. They do it at this stage, but they're very expensive. I would love to see them come up with project-based costing for companies that are startups or low on funds. Apart from these, they have been on top of the game in terms of features. I can't think of any other new set of features at this point in time because they're already on top in terms of innovation.
Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Dynamic mapping enhances workflows that are user-friendly
One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The most valuable features of the product are the performance parameters it gives us."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"Autodiscovery of application topology, based on real user traffic."
"In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training."
"I have found the main feature of the solution to be its ability to analyze an application's code to see where there are issues. Additionally, it is easy to use and configure."
"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
"It is a stable solution."
"The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site."
 

Cons

"Support and pricing could be improved."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"The solution must improve security and setup."
"There are many KPIs that are not available in AppDynamics."
"Their agents sometimes claim to be very lightweight, especially with databases, but they are very heavy. They can take up more compute than the actual work that we need to do."
"This is an expensive solution."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"Their support should be improved. Clusters and monitoring can also be improved."
"Customization requires a few manual tweaks."
 

Pricing and Cost Advice

"We have a yearly license for 16 devices."
"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
"The license fee for Application Analytics is in the range of 2.5 million over three years, with extra fees for service contingencies."
"The pricing needs to come down."
"There is a license needed to use the solution and it is expensive. The licensing model needs to improve."
"The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."
"The licensing cost is fairly high"
"We are looking forward to purchasing the solution on the AWS Marketplace."
"AppDynamics is really pricey as it requires licenses for every feature."
"I give the price a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
15%
Real Estate/Law Firm
7%
Educational Organization
49%
Financial Services Firm
16%
Computer Software Company
8%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Overview

 

Sample Customers

Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about HeadSpin vs. Splunk AppDynamics and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.