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Heimdal Endpoint Security vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
42nd
Ranking in Anti-Malware Tools
26th
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Threat Intelligence Platforms (20th), Domain Name System (DNS) Security (14th), Ransomware Protection (12th)
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Ranking in Anti-Malware Tools
2nd
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
199
Ranking in other categories
Extended Detection and Response (XDR) (3rd)
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Heimdal Endpoint Security is 0.4%, up from 0.2% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.7%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Heimdal is a very agile and lightweight solution."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
"The deep visibility is really important for us. With it, we can really look deep into some of the incidents."
"The XDR is a valuable feature."
"The solution is easy to set up."
"The tool's most valuable feature is EDR."
"We find the solution to be scalable."
"The remediation and rollback features are pretty impressive."
"The external drive scanning is great."
"The best feature of SentinelOne Singularity Complete is that you don't need to configure a lot with it because it provides an unmatched layer of protection out of the box."
 

Cons

"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
"What we lack is granular USB control."
"We are not utilizing all the features available with SentinelOne Singularity Complete, including the built-in XDR and Ranger, due to the substantial associated costs."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."
"SentinelOne is causing a problem with the data service that causes one of our applications to crash randomly. We're still looking for a permanent fix, but we have implemented a temporary workaround that excludes that application from the scan."
"The product must provide the ability to update applications from the SentinelOne Management Console."
"SentinelOne Singularity Complete should focus on analytical data. Backend aggregation can make things faster in the front end."
"It would help if they could get all the relevant threat information, the related events, in one place. Currently, we need to go to a number of places and do research. If they could have it all in one place, that would help investigations."
"Using the filters takes a little bit of time to get to used to."
 

Pricing and Cost Advice

Information not available
"The pricing is on the higher end, making it less suitable for small or medium-sized businesses and perhaps not the ideal fit for the public sector where budget constraints may be more pronounced."
"The solution's pricing is not too bad for what it's offering, like the documentation that comes with it."
"The pricing is comparable with other vendors but some customers find it a bit costly."
"Its cost is similar to Trend Micro, but the protection is much better."
"The pricing is very fair for the solution they provide."
"SentinelOne's pricing could be lower."
"Its cost is yearly. It is not much costlier than other leading products available in the market. I would rate it a four out of five in terms of pricing."
"I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Non Profit
9%
Comms Service Provider
7%
Media Company
7%
Computer Software Company
19%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or something between the solutions.
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB contr...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also work in the IT department of that company. Therefore, I have chosen this antivir...
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Also Known As

Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Brother, Symbion, CPH West
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
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