Cisco Umbrella vs Heimdal Endpoint Security comparison

Cisco and Heimdal are both solutions in the Domain Name System (DNS) Security category. Cisco is ranked #1 with an average rating of 9.2, while Heimdal is ranked #14 with an average rating of 9.0. Cisco holds a 21.6% mindshare in DS, compared to Heimdal’s 1.1% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 100% of Heimdal users who would recommend it.

Cisco Umbrella

Read 122 Cisco Umbrella reviews

19,073 Views
5,722 Comparison Views

97% willing to recommend

Heimdal Endpoint Security

Read 1 Heimdal Endpoint Security review

1,411 Views
183 Comparison Views

100% willing to recommend

Cisco Umbrella

Heimdal Endpoint Security

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

Cisco Umbrella and Heimdal Endpoint Security compete in cybersecurity solutions. Cisco often has the upper hand due to efficient user management and extensive threat intelligence, although Heimdal offers more comprehensive security features.

Features: Cisco Umbrella provides a threat intelligence network, DNS-layer security, and real-time threat analytics. Heimdal Endpoint Security offers proactive threat prevention, ransomware protection, and advanced endpoint protection techniques.

Ease of Deployment and Customer Service: Heimdal Endpoint Security offers a straightforward deployment process and strong customer support. Cisco Umbrella provides cloud-based deployment and efficient integration with existing infrastructures, along with comprehensive service documentation and support portals.

Pricing and ROI: Cisco Umbrella is seen as cost-effective for robust security without extensive endpoint complexities, providing good ROI through lightweight nature and ease of integration. Heimdal Endpoint Security, while potentially higher in cost, justifies it through in-depth protection features, offering greater long-term ROI for businesses needing advanced security measures.

To learn more, read our detailed Domain Name System (DNS) Security Report (Updated: January 2026).

Buyer's Guide

Domain Name System (DNS) Security

January 2026

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Umbrella

Ranking in Domain Name System (DNS) Security

1st

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

122

Ranking in other categories

Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (1st)

Heimdal Endpoint Security

Ranking in Domain Name System (DNS) Security

14th

Average Rating

9.0

Reviews Sentiment

8.6

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (42nd), Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (24th), Endpoint Detection and Response (EDR) (36th), Ransomware Protection (12th)

Mindshare comparison

As of January 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 21.6%, down from 25.4% compared to the previous year. The mindshare of Heimdal Endpoint Security is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Domain Name System (DNS) Security Market Share Distribution
Product	Market Share (%)
Cisco Umbrella	21.6%
Heimdal Endpoint Security	1.1%
Other	77.3%

Domain Name System (DNS) Security

Featured Reviews

Emilio Montoya

CTO at PROA

Ensures internet navigation safety and boosts productivity

The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

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DEEPAK KUMAR PACHDEO DUBEY

Senior IT Support Specialist at PXGEO

Delivers efficiency and agility with USB control limitations

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It enables us to go granular in the customization of blocking some categories on the DNS."

"It provides centralized, device-agnostic management of the Internet experience."

"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."

"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."

"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."

"Cisco Umbrella is easy to monitor, manage, and deploy."

"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."

"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."

More Cisco Umbrella pros

"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."

"Heimdal is a very agile and lightweight solution."

Cons

"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."

"The solution's technical support is not very good."

"The solution is very expensive in Brazil."

"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."

"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."

"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."

"The integration with Cisco could be better."

"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."

More Cisco Umbrella cons

"What we lack is granular USB control."

"What we lack is granular USB control. We have an issue where we can only switch USB on or off."

Pricing and Cost Advice

"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"

"I rate the tool's pricing a five out of ten."

"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."

"The pricing is fair."

"The pricing is great and very competitive with the rest of the market."

"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."

"There is room for improvement when it comes to the cost."

"The pricing is pretty fair. It's good."

More Cisco Umbrella pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Healthcare Company

Computer Software Company

17%

Non Profit

Comms Service Provider

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	49
Midsize Enterprise	30
Large Enterprise	51

No data available

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...

See all answers

What do you like most about Cisco Umbrella?

Cisco Umbrella is easy to monitor, manage, and deploy.

See all answers

What is your experience regarding pricing and costs for Heimdal Endpoint Security?

Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or something between the solutions.

See all answers

What needs improvement with Heimdal Endpoint Security?

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What is your primary use case for Heimdal Endpoint Security?

My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also work in the IT department of that company. Therefore, I have chosen this antivir...

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Comparisons

Zscaler Internet Access vs Cisco Umbrella

Compared 18% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 9% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 5% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 5% of the time

Infoblox Advanced DNS Protection vs Cisco Umbrella

Compared 4% of the time

More Cisco Umbrella Competitors

CrowdStrike Falcon vs Heimdal Endpoint Security

Compared 11% of the time

Microsoft Defender for Endpoint vs Heimdal Endpoint Security

Compared 10% of the time

Huntress Managed EDR vs Heimdal Endpoint Security

Compared 7% of the time

VirusTotal vs Heimdal Endpoint Security

Compared 7% of the time

Infoblox BloxOne Threat Defense vs Heimdal Endpoint Security

Compared 7% of the time

More Heimdal Endpoint Security Competitors

Product Reports

Buyer's Guide

Cisco Umbrella

January 2026

Download Cisco Umbrella product report

Buyer's Guide

Endpoint Protection Platform (EPP)

December 2025

Download Heimdal Endpoint Security product report

Also Known As

OpenDNS

Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection

Overview

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Heimdal Endpoint Security, is a comprehensive suite of security tools designed to safeguard devices from a range of cyber threats. Offering functionalities like Next-Generation Antivirus, Endpoint Detection and Response, Application Control, Firewall, and Mobile Device Management, Heimdal ensures a multi-layered defense against malware, suspicious activities, and unauthorized applications. Its benefits include proactive threat detection, enhanced efficiency through task automation, centralized management for streamlined administration, and dedicated mobile device security features. Targeted primarily at businesses and organizations of all sizes, Heimdal Endpoint Security caters to the diverse cybersecurity needs of modern enterprises, providing robust protection against evolving threats.

Heimdal

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Brother, Symbion, CPH West

Buyer's Guide

Domain Name System (DNS) Security

January 2026

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