Cisco Umbrella vs Heimdal Endpoint Security comparison

Cisco and Heimdal are both solutions in the Domain Name System (DNS) Security category. Cisco is ranked #1 with an average rating of 9.2, while Heimdal is ranked #12 with an average rating of 9.0. Cisco holds a 20.5% mindshare in DS, compared to Heimdal’s 1.2% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 100% of Heimdal users who would recommend it.

Cisco Umbrella

Read 123 Cisco Umbrella reviews

20,182 Views
6,458 Comparison Views

97% willing to recommend

Heimdal Endpoint Security

Read 1 Heimdal Endpoint Security review

1,717 Views
206 Comparison Views

100% willing to recommend

Cisco Umbrella

Heimdal Endpoint Security

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

Cisco Umbrella and Heimdal Endpoint Security compete in cybersecurity solutions. Cisco often has the upper hand due to efficient user management and extensive threat intelligence, although Heimdal offers more comprehensive security features.

Features: Cisco Umbrella provides a threat intelligence network, DNS-layer security, and real-time threat analytics. Heimdal Endpoint Security offers proactive threat prevention, ransomware protection, and advanced endpoint protection techniques.

Ease of Deployment and Customer Service: Heimdal Endpoint Security offers a straightforward deployment process and strong customer support. Cisco Umbrella provides cloud-based deployment and efficient integration with existing infrastructures, along with comprehensive service documentation and support portals.

Pricing and ROI: Cisco Umbrella is seen as cost-effective for robust security without extensive endpoint complexities, providing good ROI through lightweight nature and ease of integration. Heimdal Endpoint Security, while potentially higher in cost, justifies it through in-depth protection features, offering greater long-term ROI for businesses needing advanced security measures.

To learn more, read our detailed Domain Name System (DNS) Security Report (Updated: March 2026).

Buyer's Guide

Domain Name System (DNS) Security

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Umbrella

Ranking in Domain Name System (DNS) Security

1st

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

123

Ranking in other categories

Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (2nd)

Heimdal Endpoint Security

Ranking in Domain Name System (DNS) Security

12th

Average Rating

9.0

Reviews Sentiment

8.6

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (40th), Anti-Malware Tools (27th), Threat Intelligence Platforms (TIP) (25th), Endpoint Detection and Response (EDR) (37th), Ransomware Protection (12th)

Mindshare comparison

As of March 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 20.5%, down from 25.2% compared to the previous year. The mindshare of Heimdal Endpoint Security is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Domain Name System (DNS) Security Mindshare Distribution
Product	Mindshare (%)
Cisco Umbrella	20.5%
Heimdal Endpoint Security	1.2%
Other	78.3%

Domain Name System (DNS) Security

Featured Reviews

Bryan Bettencourt

Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.

Ensures comprehensive protection with seamless threat logging and efficient policy management

My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

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DEEPAK KUMAR PACHDEO DUBEY

Senior IT Support Specialist at PXGEO

Delivers efficiency and agility with USB control limitations

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is that it secures our network against blacklisted or malicious websites."

"The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple."

"The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it."

"Cisco Umbrella offers DNS layer security, a secure web gateway, and cloud access security broker functionality."

"The most valuable feature of Cisco Umbrella is its DNS security."

"The feature that we find most valuable is to be able to filter out those web requests that you don't want."

"The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR."

"For us and for customers, it's the ease of integration with Meraki. It's just a couple of clicks. That allows us to deploy very fast, and it doesn't change the way a customer uses his service. It's just more secure."

More Cisco Umbrella pros

"Heimdal is a very agile and lightweight solution."

"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."

Cons

"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."

"Instead of creating a TAC case, it would be better if we could just call in and they could answer us immediately."

"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."

"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."

"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."

"Support for multiple domains is important to us."

"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."

"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."

More Cisco Umbrella cons

"What we lack is granular USB control."

"What we lack is granular USB control. We have an issue where we can only switch USB on or off."

Pricing and Cost Advice

"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."

"Licensing with Cisco can be a little complex, but I think it's comparable with that of other similar products. It's always hard to put a price on security, but the price is fair for the value it provides."

"Licensing fees are paid on a yearly basis."

"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."

"You get what you pay for."

"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."

"Cisco should make the solution cheaper."

More Cisco Umbrella pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

15%

Comms Service Provider

Non Profit

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	30
Large Enterprise	51

No data available

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...

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What is your experience regarding pricing and costs for Cisco Umbrella?

The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.

See all answers

What is your experience regarding pricing and costs for Heimdal Endpoint Security?

Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or something between the solutions.

See all answers

What needs improvement with Heimdal Endpoint Security?

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What is your primary use case for Heimdal Endpoint Security?

My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also work in the IT department of that company. Therefore, I have chosen this antivir...

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Comparisons

Zscaler Internet Access vs Cisco Umbrella

Compared 18% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 8% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 7% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 4% of the time

Microsoft Defender for Cloud Apps vs Cisco Umbrella

Compared 4% of the time

More Cisco Umbrella Competitors

CrowdStrike Falcon vs Heimdal Endpoint Security

Compared 12% of the time

Microsoft Defender for Endpoint vs Heimdal Endpoint Security

Compared 8% of the time

Coro vs Heimdal Endpoint Security

Compared 5% of the time

Infoblox BloxOne Threat Defense vs Heimdal Endpoint Security

Compared 5% of the time

Huntress Managed EDR vs Heimdal Endpoint Security

Compared 5% of the time

More Heimdal Endpoint Security Competitors

Product Reports

Buyer's Guide

Cisco Umbrella

March 2026

Download Cisco Umbrella product report

Buyer's Guide

Endpoint Protection Platform (EPP)

February 2026

Download Heimdal Endpoint Security product report

Also Known As

OpenDNS

Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection

Overview

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Heimdal Endpoint Security, is a comprehensive suite of security tools designed to safeguard devices from a range of cyber threats. Offering functionalities like Next-Generation Antivirus, Endpoint Detection and Response, Application Control, Firewall, and Mobile Device Management, Heimdal ensures a multi-layered defense against malware, suspicious activities, and unauthorized applications. Its benefits include proactive threat detection, enhanced efficiency through task automation, centralized management for streamlined administration, and dedicated mobile device security features. Targeted primarily at businesses and organizations of all sizes, Heimdal Endpoint Security caters to the diverse cybersecurity needs of modern enterprises, providing robust protection against evolving threats.

Heimdal

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Brother, Symbion, CPH West

Buyer's Guide

Domain Name System (DNS) Security

March 2026

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