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Hitachi Ops Center Analyzer vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hitachi Ops Center Analyzer
Ranking in IT Operations Analytics
13th
Average Rating
7.6
Reviews Sentiment
3.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (10th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of August 2025, in the IT Operations Analytics category, the mindshare of Hitachi Ops Center Analyzer is 1.4%, up from 0.8% compared to the previous year. The mindshare of New Relic is 16.0%, down from 18.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Bratislav Petkovic - PeerSpot reviewer
Performance monitoring impacts operations with fast storage setup
Having eyes on performance for storage through the Analyzer is valuable for me. The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage. The Analyzer and the Ops center provide a better solution. Before this, we used a CVP with slow performance. This solution works better than before. The visualization vector in the last version is something we have. It is easy to work with and add the storage type. There is no difficulty in adding it.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was easy to set up."
"It was easy to set up."
"The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage."
"Having eyes on performance for storage through the Analyzer is valuable for me."
"You don't have to go through a list of 500 servers."
"The integration and configuration of New Relic is straightforward and easy."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"New Relic has helped us in terms of the optimizing our print and loading times."
"New features are added often."
"It has helped us maintain a much higher uptime than we had previously."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"It offers helpful user metrics so we can learn more about the user experience."
 

Cons

"The dashboard needs improvement."
"I do not have any notes for improvement."
"Very limited people are available with resource availability in this region, and they have limited knowledge."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"The solution is quite expensive."
"The customization of the start and end time is kind of cool."
"The solution should include more detailed reports for SQL database requests."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
 

Pricing and Cost Advice

Information not available
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"We're paying for the New Relic APM license annually."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Hitachi Ops Center Analyzer?
We received Ops common and the Analyzer when we bought Hitachi storage. I do not know the price for the analysis.
What is your primary use case for Hitachi Ops Center Analyzer?
We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the head office and a second on the Doctor site. It collects information from the s...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Hitachi Ops Center Analyzer vs. New Relic and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.