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Icinga vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Server Monitoring
7th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (15th), IT Infrastructure Monitoring (14th), Cloud Monitoring Software (15th)
SolarWinds Server and Appli...
Ranking in Server Monitoring
10th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Active Directory Management (11th)
 

Mindshare comparison

As of May 2025, in the Server Monitoring category, the mindshare of Icinga is 9.5%, up from 5.8% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
Subhajit Nag - PeerSpot reviewer
The component and cable monitoring features are good, but the interface is slow
SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"Icinga does the job and is fairly stable."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"Macros and the ability to connect it to Google Maps are valuable features."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"Identifying the problem statement is easy."
"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."
"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"SolarWinds is a very stable platform compared to others on the market."
 

Cons

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The tool currently fails to provide notifications to users."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The user interface should be improved."
"The installation and configuration are very complex."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
 

Pricing and Cost Advice

"The solution is cheap."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The product is inexpensive compared to other DBM products."
"The solution is free to use."
"This is an open-source solution with paid support."
"We're using the free version of Icinga."
"It's an open-source solution."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"I like the pricing for this SolarWinds product."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"The price is too high."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
11%
Manufacturing Company
9%
Educational Organization
35%
Computer Software Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

Icinga Cloud Monitoring
SolarWinds SAM
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Icinga vs. SolarWinds Server and Application Monitor and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.