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Icinga vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Server Monitoring
12th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (17th), IT Infrastructure Monitoring (25th), Cloud Monitoring Software (18th)
SolarWinds Server and Appli...
Ranking in Server Monitoring
11th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th), Active Directory Management (10th)
 

Mindshare comparison

As of July 2025, in the Server Monitoring category, the mindshare of Icinga is 9.1%, up from 6.6% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.6%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
Carlos Camargo - PeerSpot reviewer
Provides user-friendly API features and has straightforward deployment process
One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when adding new modules or additional pollers. Additionally, the granularity of polling times for specific components could be enhanced to better meet individual customers' needs without impacting the entire polling pool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"We have found the solution to be stable."
"An affordable solution for small organizations to do basic network monitoring."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"We manage SolarWinds ourselves without outsourcing its services."
"The more valuable feature of this solution is the Exchange feature."
"It's good at monitoring system-specific things like ports, services."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
 

Cons

"Icinga’s automation could be improved."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"The solution lacks many features important to higher-level IT management and network support."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"We have found some problems with Nagios, and support isn't very responsive."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"The user interface should be improved."
"The stability, flexibility, and ease of use could be improved."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"The setup was complex. We had local support to assist us."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
 

Pricing and Cost Advice

"The product is inexpensive compared to other DBM products."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"We're using the free version of Icinga."
"The solution is free to use."
"The solution is cheap."
"This is an open-source solution with paid support."
"It's an open-source solution."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"The solution is overpriced in terms of application management."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
8%
Educational Organization
19%
Computer Software Company
11%
Financial Services Firm
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

Icinga Cloud Monitoring
SolarWinds SAM
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Icinga vs. SolarWinds Server and Application Monitor and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.