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Prometheus-AI Platform vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (6th), ERP (24th), Enterprise Asset Management (EAM) (7th)
SolarWinds Server and Appli...
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (18th), Server Monitoring (6th), Active Directory Management (8th)
 

Mindshare comparison

Prometheus-AI Platform and SolarWinds Server and Application Monitor aren’t in the same category and serve different purposes. Prometheus-AI Platform is designed for Enterprise Asset Management (EAM) and holds a mindshare of 2.1%.
SolarWinds Server and Application Monitor, on the other hand, focuses on Server Monitoring, holds 2.9% mindshare, up 2.5% since last year.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
Prometheus-AI Platform2.1%
IBM Maximo12.1%
Oracle Enterprise Asset Management6.7%
Other79.1%
Enterprise Asset Management (EAM)
Server Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor2.9%
Zabbix10.2%
Nagios XI6.1%
Other80.8%
Server Monitoring
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product’s scalability is valuable."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"Prometheus is a great solution for monitoring."
"The dashboard is very valuable."
"The product has an easy-to-understand interface."
"The solution offers an easy way to install and scratch values."
"The most valuable features of the solution are metrics scraping capabilities and the open source community and support."
"Having used various other vendors for monitoring over my career, the SolarWinds products give outstanding value for the price."
"The OOTB (Out of the Box) implementation does have very good node specific pages and can provide a wealth of information."
"It's good at monitoring system-specific things like ports, services."
"The solution can be deployed quickly."
"I have found the visibility into server health with SolarWinds Server and Application Monitor very beneficial, which we use on a daily basis."
"It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization."
"The graphical interfaces, GUI customizations, and alert configurations are impressive."
"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."
 

Cons

"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."
"The simplicity of the query language could be improved. The current query language is not easy to work with."
"I would like to see improvement in the analysis tools and customization features."
"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"The stability, flexibility, and ease of use could be improved."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"AppInsight needs to include more applications, the current list is very limited."
 

Pricing and Cost Advice

"This is an open-source solution."
"Prometheus is an open-source solution."
"The solution is open source."
"The tool is open-sourced."
"My company uses the open-source version of the product."
"We use the solution's open-source version."
"It is an open-source tool."
"The solution is free of cost."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"The tool is available for my company at a good price point."
"The solution is overpriced in terms of application management."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"I like the pricing for this SolarWinds product."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"I would rate the pricing for this solution a three out of five."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
9%
Manufacturing Company
8%
Construction Company
8%
Educational Organization
13%
University
8%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What advice do you have for others considering Prometheus?
As a new user, I should be familiar with syntax and commands. Online resources like Google and ChatGPT can be helpful. I should consider using cloud-native tools for ease of management if not using...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

Utopia Data Quality
SolarWinds SAM
 

Overview

 

Sample Customers

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about IBM, Hexagon AB, Infor and others in Enterprise Asset Management (EAM). Updated: July 2026.
906,852 professionals have used our research since 2012.