SolarWinds Server and Application Monitor vs Zabbix comparison

SolarWinds Server and Appli...

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and SolarWinds Server and Application Monitor are robust monitoring tools used by businesses to oversee their IT infrastructure. SolarWinds often garners higher marks for feature-richness and ease of deployment, though Zabbix still has strong user support for its pricing and customization options.

Features: Zabbix is known for its deep customizations, scalability, and the ability to monitor a diverse range of devices. SolarWinds Server and Application Monitor stands out for its comprehensive out-of-the-box capabilities, detailed insights, and advanced alerting options.

Room for Improvement: Zabbix users often mention that the initial setup can be challenging, and the learning curve is steep. Enhancements in documentation and more intuitive initial configurations are frequently suggested. SolarWinds users commonly point out the need for better licensing models, more cost-effective pricing tiers, and optimized system resource utilization.

Ease of Deployment and Customer Service: SolarWinds Server and Application Monitor is frequently highlighted for its straightforward deployment process, which includes detailed guides and responsive customer support. Zabbix is generally reported to have a more complex setup process. Customer service experiences vary, with SolarWinds receiving more positive feedback for support responsiveness.

Pricing and ROI: Zabbix, being open-source, offers substantial cost savings, which is a significant advantage for budget-conscious users. Despite this, the return on investment is perceived to be slower due to the time needed for configuration and optimization. SolarWinds Server and Application Monitor users often view the higher price point as justified by the robust features and efficient performance, leading to quicker ROI for enterprises willing to invest in its comprehensive capabilities.

To learn more, read our detailed SolarWinds Server and Application Monitor vs. Zabbix Report (Updated: May 2025).

SolarWinds Server and Application Monitor vs. Zabbix

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

20th

Ranking in Server Monitoring

10th

Average Rating

8.0

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Active Directory Management (11th)

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

8th

Ranking in Server Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

106

Ranking in other categories

Network Monitoring Software (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds Server and Application Monitor is 1.6%, down from 1.6% compared to the previous year. The mindshare of Zabbix is 3.7%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Subhajit Nag

Senior Process Associate at Tata Consultancy Services

The component and cable monitoring features are good, but the interface is slow

SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."

"There are many valuable features, including the network configuration manager, and the network performance manager."

"The most valuable feature is application monitoring."

"The graphical interfaces, GUI customizations, and alert configurations are impressive."

"Identifying the problem statement is easy."

"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."

"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."

"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."

More SolarWinds Server and Application Monitor pros

"The best feature is that Zabbix can report everything, and everything in Zabbix is free."

"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."

"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."

"Zabbix is scalable."

"It's a flexible solution."

"The most valuable feature is the protocol to manage anything."

"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."

"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."

More Zabbix pros

Cons

"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."

"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."

"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."

"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."

"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."

"The product does not explain why a problem occurred."

"This product has no real downside unless they fail to continue development of its capabilities."

"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."

More SolarWinds Server and Application Monitor cons

"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."

"When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible."

"It could be more stable."

"Zabbix isn't very good at automation just yet."

"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."

"The System Center Operations Manager can be improved."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."

More Zabbix cons

Pricing and Cost Advice

"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."

"I like the pricing for this SolarWinds product."

"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."

"The price is too high."

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"We pay around $ 2,000 to $ 5,000 yearly for the solution."

"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."

More SolarWinds Server and Application Monitor pricing and cost advice

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"We purchased Zabbix for a good price, including support"

"It is free, which allows us to reduce costs."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"My manager is very happy because it doesn't cost anything."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"The tool's licensing is good."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Educational Organization

35%

Computer Software Company

Financial Services Firm

Government

Educational Organization

30%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

What needs improvement with SolarWinds Server and Application Monitor?

There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

We didn't use the commercial version. We used the free version.

What needs improvement with Zabbix?

I think it's the best solution for monitoring. I don't know any better.

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Product Reports

SolarWinds Server and Application Monitor

April 2025

SolarWinds Server and Application Monitor report

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April 2025

Also Known As

SolarWinds SAM

No data available

Overview

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Andr. L. Riis AS, NetSuite

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba