SolarWinds Server and Application Monitor vs Zabbix comparison

SolarWinds Server and Appli...

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and SolarWinds Server and Application Monitor are robust monitoring tools used by businesses to oversee their IT infrastructure. SolarWinds often garners higher marks for feature-richness and ease of deployment, though Zabbix still has strong user support for its pricing and customization options.

Features: Zabbix is known for its deep customizations, scalability, and the ability to monitor a diverse range of devices. SolarWinds Server and Application Monitor stands out for its comprehensive out-of-the-box capabilities, detailed insights, and advanced alerting options.

Room for Improvement: Zabbix users often mention that the initial setup can be challenging, and the learning curve is steep. Enhancements in documentation and more intuitive initial configurations are frequently suggested. SolarWinds users commonly point out the need for better licensing models, more cost-effective pricing tiers, and optimized system resource utilization.

Ease of Deployment and Customer Service: SolarWinds Server and Application Monitor is frequently highlighted for its straightforward deployment process, which includes detailed guides and responsive customer support. Zabbix is generally reported to have a more complex setup process. Customer service experiences vary, with SolarWinds receiving more positive feedback for support responsiveness.

Pricing and ROI: Zabbix, being open-source, offers substantial cost savings, which is a significant advantage for budget-conscious users. Despite this, the return on investment is perceived to be slower due to the time needed for configuration and optimization. SolarWinds Server and Application Monitor users often view the higher price point as justified by the robust features and efficient performance, leading to quicker ROI for enterprises willing to invest in its comprehensive capabilities.

To learn more, read our detailed SolarWinds Server and Application Monitor vs. Zabbix Report (Updated: February 2025).

SolarWinds Server and Application Monitor vs. Zabbix

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

16th

Ranking in Server Monitoring

9th

Average Rating

8.0

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Active Directory Management (12th)

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

8th

Ranking in Server Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

105

Ranking in other categories

Network Monitoring Software (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds Server and Application Monitor is 1.7%, up from 1.6% compared to the previous year. The mindshare of Zabbix is 3.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Subhajit Nag

Senior Process Associate at Tata Consultancy Services

The component and cable monitoring features are good, but the interface is slow

SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I'd rate technical support at eight out of ten. They are helpful and fast."

"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."

"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."

"The solution can be deployed quickly."

"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."

"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."

"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."

"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."

More SolarWinds Server and Application Monitor pros

"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."

"We use it to monitor and manage our servers."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."

"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."

"Setup was straightforward. Initial deployment took two or three months."

"The integration with third-party tools and the alerts are most valuable."

"There is less computing power needed for scaling."

More Zabbix pros

Cons

"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."

"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."

"I think they need to make reporting easier and more simple & dynamic."

"Some custom applications cannot be monitored, and a lot more applications need to be included."

"A lot of times, we have to do a lot of manual cleanups."

"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."

"The product does not explain why a problem occurred."

"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."

More SolarWinds Server and Application Monitor cons

"The only improvement I would suggest, revolves around its AI and ML capabilities."

"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."

"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."

"Having a more customizable interface and dashboard would be an improvement."

"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."

"The integration of the product is not so easy, especially when it comes to the application database."

"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."

"Correlation of events would be a wonderful addition."

More Zabbix cons

Pricing and Cost Advice

"I like the pricing for this SolarWinds product."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"The product is expensive."

"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."

"The tool is available for my company at a good price point."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"I would rate the pricing for this solution a three out of five."

More SolarWinds Server and Application Monitor pricing and cost advice

"Its licensing is fair. It seems to be much cheaper than others."

"Zabbix is an open-source tool, and it's free to use."

"It is freeware. We still use the free version of Zabbix."

"There is a license required for this solution and we pay annually for our license."

"We pay the subscription for support by year."

"The tool's licensing costs are yearly."

"My manager is very happy because it doesn't cost anything."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

More Zabbix pricing and cost advice

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Educational Organization

44%

Computer Software Company

Financial Services Firm

Government

Educational Organization

37%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

What needs improvement with SolarWinds Server and Application Monitor?

There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

The cost is minimal. It is literally free.

What needs improvement with Zabbix?

For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...

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Product Reports

SolarWinds Server and Application Monitor

March 2025

SolarWinds Server and Application Monitor report

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March 2025

Also Known As

SolarWinds SAM

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Overview

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Andr. L. Riis AS, NetSuite

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba