OpenText ALM / Quality Center and Inflectra SpiraTest are both leading solutions in application lifecycle management and quality assurance. User data indicates Inflectra SpiraTest often has an edge in features, making it preferred by many despite higher costs.
Features: OpenText ALM / Quality Center is valued for its comprehensive test management capabilities, robustness, and extensive functionality. Inflectra SpiraTest stands out for its intuitive design, seamless integration with various platforms and tools, and efficient project management features.
Room for Improvement: OpenText ALM / Quality Center could improve its reporting module, create more intuitive navigation, and enhance its user experience. Inflectra SpiraTest users suggest enhancing automation, increasing flexibility in custom reporting, and expanding its functional depth.
Ease of Deployment and Customer Service: Deploying OpenText ALM / Quality Center can be complex and time-consuming, though it often receives positive ratings for customer service. Inflectra SpiraTest offers a smoother, faster deployment process, but has mixed reviews on customer support, with some users reporting delayed responses.
Pricing and ROI: OpenText ALM / Quality Center has a higher initial setup cost, but users feel the ROI justifies the expense due to its extensive features. Inflectra SpiraTest is more cost-effective initially and delivers good ROI, balancing its higher price point with superior functionality.
It acts as an enabler for effective test and program management.
Technical support has been excellent.
Quality is always high yet not perfect.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
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