KACE Systems Management Appliance (SMA) vs Scalefusion comparison

KACE Systems Management Appliance (SMA) vs. Scalefusion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Michael Huffman

Server Administrator III at a university with 1,001-5,000 employees

Reliability and adaptability enable efficient application deployment and security management

The best features Quest KACE Systems Management Appliance (SMA) offers include the scripting function, which stands out to me because I can find specific needs and deploy the applications based on those needs. There was a time when scripting really saved me time by allowing me to find specific registry entries and modify them to patch security vulnerabilities. Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before. I really enjoy the security features that are enabled to deploy Microsoft and other vendor patches, which stand out to me as key functionalities.

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Sipho Ngubonde

Admin at IEC (Electoral Commission of South Africa)

It has significantly increased the amount of work we can perform, but blocking devices could be easier.

It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."

"The valuable feature of this solution is its ease of use."

"Intune makes our organization more secure and flexible."

"Intune has automated the deployment of patches and applications, which is more efficient and easier."

"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."

"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."

"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

"Autopilot is definitely the most valuable feature for me, because as an MSP supporting some clients with 300 to 400 users, once it is configured correctly we use Microsoft Intune so that when a laptop is sent directly to a remote user they just log in with their email address and password and their machine is ready to go with Wi-Fi, SharePoint access, OneDrive backup, Outlook, and all the applications they need automatically configured and deployed."

More Microsoft Intune pros

"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."

"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."

"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."

"The initial setup is relatively easy."

"KACE’s knowledge-based articles are very good."

"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices, and it definitely has made our endpoint management process much easier."

"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."

"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."

More KACE Systems Management Appliance (SMA) pros

"Its enhanced support for iOS and Windows devices has been particularly beneficial, expanding our service offerings to customers with diverse device environments."

"Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear steps on what to do for a specific scenario. That part is well documented."

"Scalefusion has significantly increased the amount of work we can perform and has made it much easier to achieve our goals efficiently by eliminating tedious work and cumbersome processes."

Cons

"The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end."

"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."

"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."

"Microsoft Intune is not as fast and extensive as traditional solutions such as SCCM and others."

"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."

"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."

"You can have a bad day where 80% of the enrollments failed. The next day it's running with the same devices without any changes, and you don't know why."

"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."

More Microsoft Intune cons

"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."

"There is always room for improvement. An example will be the implementation of granulated permission to run Scripts."

"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."

"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."

"I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the university."

"It could be designed a little bit more intuitively in terms of administration."

"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."

"Sometimes the information is not as real time as it's supposed to be."

More KACE Systems Management Appliance (SMA) cons

"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button."

"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough."

"One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owned devices, to reduce manual user interaction and expedite deployment."

Pricing and Cost Advice

"Microsoft's licensing is more flexible and adaptive than its competitors."

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."

"For organizations that are a Microsoft shop, the pricing is compelling."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."

More Microsoft Intune pricing and cost advice

"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."

"The pricing and licensing are good. It's worth it."

"We are also saving on the licensing fee, compared to other endpoint management solutions."

"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."

"It may be more expensive, but you get what you pay for."

"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."

"The pricing and licensing are absolutely fair."

"The pricing is fair."

More KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Government

University

12%

Non Profit

10%

Government

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	53
Large Enterprise	167

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	20
Large Enterprise	16

No data available

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What is your experience regarding pricing and costs for Quest KACE Systems Management?

My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hand...

What needs improvement with Quest KACE Systems Management?

I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we ...

What is your primary use case for Quest KACE Systems Management?

My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, a...

What needs improvement with Scalefusion?

One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owne...

What is your primary use case for Scalefusion?

Our typical use cases for the product involve auto-enrollment, zero-touch deployment, location tracking, application ...

What advice do you have for others considering Scalefusion?

In terms of device management, the platform is particularly effective for managing Android devices, especially Samsun...

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

KACE Systems Management Appliance (SMA)

Download KACE Systems Management Appliance (SMA) product report

KACE Systems Management Appliance (SMA) report

Mobile Device Management (MDM)

Download Scalefusion product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Dell KACE Systems Management

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.

KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.

What are the key features of KACE Systems Management Appliance?

Integration capabilities: Seamlessly connects with existing IT systems.
Efficient image deployment: Facilitates quick and effective distribution of system images.
Comprehensive asset management: Provides detailed tracking and management of IT assets.
User-friendly helpdesk: Simplifies handling IT requests and issues.
Automated patch management: Ensures devices are up-to-date with security patches.
Robust scripting: Allows for automation of complex IT tasks.
Detailed inventory tracking: Maintains accurate records of all IT assets.

What benefits should users expect from KACE Systems Management Appliance?

Simplified IT processes: Centralized management enhances operational efficiency.
Improved security: Streamlines cyber-security compliance through automated updates.
Flexibility in customizations: Adapts to specific IT environment needs.
Increased productivity: Efficient ticketing and reporting ease organizational operations.
Remote software updates: Ensures all devices are current, reducing security risks.

In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.

Quest Software

Scalefusion is a leading Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet.

Ambitious companies around the world trust Scalefusion MDM to secure and manage endpoints including smartphones, tablets, laptops, rugged devices, POS, and digital signages. Our mission is to make Device Management simple and effortless along with providing world-class customer support.

Scalefusion

Sample Customers

Mitchells and Buzzers, Callaway

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Magna, Scania, Darya - Varia, Radisson Blu, Slice, Veezu

KACE Systems Management Appliance (SMA) vs. Scalefusion