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Microsoft Intune pros and cons

Vendor: Microsoft
4.1 out of 5
Badge Ranked 1
2,830 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Intune offers comprehensive management capabilities across devices such as Windows, macOS, Android, and iOS, providing a unified endpoint management platform.
Inegration with the Microsoft ecosystem enables seamless management of devices from Office 365 and Azure portals.
Autopilot and the ability to deploy configurations remotely ensure efficient device management with Zero Touch deployment.
The solution provides robust security features, including policy enforcement, device compliance, and conditional access to safeguard corporate data.
Intune offers scalability, supporting a large number of users and devices, aligning well with organizational growth and technological advancements.

CONS

Microsoft Intune struggles with advanced reporting capabilities, often requiring third-party tools for comprehensive reporting.
There is a need for improved integration with non-Microsoft devices, such as macOS and Linux, to offer more comprehensive management features.
Intune lacks seamless integration with third-party applications and services, making it challenging to manage software from other providers.
The pricing structure of Microsoft Intune is considered high, especially when features are individually licensed, complicating budgeting and cost management.
Microsoft Intune experiences delays in policy deployments and synchronizations, causing inconsistency in implementation times across devices.
 

Microsoft Intune Pros review quotes

Farasat Hassan - PeerSpot reviewer
Aug 9, 2024
Microsoft integrated BitLocker and Active Directory into Intune, simplifying management.
RA
Sep 5, 2024
What I like most about Intune is its seamless enrollment process, particularly the Autopilot method.
Pratik Dave - PeerSpot reviewer
Apr 18, 2024
One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass.
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
reviewer1420461 - PeerSpot reviewer
Sep 27, 2020
This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.
FA
Jul 26, 2024
Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security.
GF
Jul 8, 2024
If I assess Intune's user experience, I would say it is perfect and simple.
MK
Jul 17, 2024
It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users.
Brad Boozer - PeerSpot reviewer
Nov 28, 2023
The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision.
Karthik Ekambaram - PeerSpot reviewer
Sep 12, 2024
I am easily able to manage devices and assets, especially laptops and desktops.
RK
Mar 20, 2024
A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves.
 

Microsoft Intune Cons review quotes

Farasat Hassan - PeerSpot reviewer
Aug 9, 2024
There's a significant discrepancy in Intune pricing between tenants.
RA
Sep 5, 2024
The worst aspect is the reporting.
Pratik Dave - PeerSpot reviewer
Apr 18, 2024
A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications.
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
reviewer1420461 - PeerSpot reviewer
Sep 27, 2020
The reporting needs to be a bit more interactive.
FA
Jul 26, 2024
Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there.
GF
Jul 8, 2024
Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings.
MK
Jul 17, 2024
We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune.
Brad Boozer - PeerSpot reviewer
Nov 28, 2023
The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years.
Karthik Ekambaram - PeerSpot reviewer
Sep 12, 2024
Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful.
RK
Mar 20, 2024
The current Intune reporting functionality could benefit from some improvements.