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Microsoft Defender XDR vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Microsoft Defender XDR provides high ROI by consolidating security tools, streamlining operations, and enhancing security, despite licensing costs.
Sentiment score
5.3
Microsoft Intune enhances efficiency and security while reducing costs, resources, and hardware needs, offering excellent integration and productivity.
We can quarantine and isolate a device within minutes.
Information Security Analyst at a educational organization with 10,001+ employees
Microsoft Defender XDR has saved me at least 50% of my time.
House security operator at Cypress Creek Renewables
It helped stop multiple intrusion points where we would have had millions in lost revenue if the attackers got in.
Network Technician at T. Baker Smith, LLC
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
Importantly, when someone leaves the company, it helps protect document access on their devices.
Channels & Alliances Head at Link Development
 

Customer Service

Sentiment score
6.1
Microsoft Defender XDR's support is timely and responsive, yet smaller organizations experience slower, less effective assistance than larger ones.
Sentiment score
5.7
Microsoft Intune support receives mixed reviews with praise for premium plans but concerns about slow responses and inconsistent quality.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
Enterprise Application Engineer at a legal firm with 1,001-5,000 employees
It's critical to escalate SEV B issues immediately to a domestic engineer.
Infrastructure engineer at Cetera Financial Group
Once issues are escalated to the second or third layer, the support is much better.
Cyber Security Engineer at a financial services firm with 1-10 employees
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.9
Microsoft Defender XDR scales well for various organizations, efficiently supporting growth and flexibility despite some network deployment challenges.
Sentiment score
6.6
Microsoft Intune offers seamless scalability for various organization sizes, efficiently managing devices with flexible licensing and high user ratings.
My concern is about the scale of events and alerts being generated, and the product is doing a very good job of only surfacing the important items for us.
Vice President, Information Technology at a construction company with 201-500 employees
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
Infrastructure engineer at Cetera Financial Group
Microsoft Defender XDR scales pretty well.
Information Security Analyst at a educational organization with 10,001+ employees
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
 

Stability Issues

Sentiment score
8.1
Microsoft Defender XDR is praised for high stability, reliable performance, minimal issues, frequent updates, and prompt issue resolution.
Sentiment score
6.7
Microsoft Intune is considered reliable and robust, despite occasional bugs and performance issues, with improvements over earlier versions.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
Senior System Engineer at a sports company with 5,001-10,000 employees
The services within our ecosystem have been reliable, meeting their SLAs.
Infrastructure engineer at Cetera Financial Group
It provides high-fidelity signals.
Information Security Analyst at a educational organization with 10,001+ employees
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
Microsoft Intune has been very stable.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
 

Room For Improvement

Microsoft Defender XDR requires enhancements in speed, integration, automation, AI, ease-of-use, and industry-specific threat intelligence.
Microsoft Intune needs improved reporting, third-party integration, non-Windows management, security policies, navigation, and better pricing and support.
The licensing process needs improvement and clarification.
Owner at a consultancy with 11-50 employees
Improvements are needed in automated response capabilities.
Security manager at a consultancy with 10,001+ employees
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
Infrastructure engineer at Cetera Financial Group
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
 

Setup Cost

Microsoft Defender XDR pricing is seen as complex but fair, with high costs alleviated in bundled Microsoft 365 packages.
Microsoft Intune provides cost-effective pricing, especially when bundled with Office 365, with average subscriptions at $7 per user.
There are certainly savings when using Microsoft Defender XDR, which can range from 30%, 40%, and even up to 50%.
Director, Sales at a tech vendor with 201-500 employees
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Security manager at a consultancy with 10,001+ employees
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
Senior System Engineer at a sports company with 5,001-10,000 employees
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
 

Valuable Features

Microsoft Defender XDR integrates tools for comprehensive security, offering threat detection, automation, identity protection, and enhanced efficiency.
Microsoft Intune integrates with Microsoft services, simplifying deployment and enhancing security for seamless cloud management and robust resource control.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
Security manager at a consultancy with 10,001+ employees
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
Works at Hometrack
Once we have it on the security dashboard, we can see a real-time storyline.
Information Security Analyst at a educational organization with 10,001+ employees
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
 

Categories and Ranking

Microsoft Defender XDR
Ranking in Microsoft Security Suite
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
106
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (3rd)
Microsoft Intune
Ranking in Microsoft Security Suite
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st)
 

Mindshare comparison

As of January 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Defender XDR is 6.3%, up from 4.9% compared to the previous year. The mindshare of Microsoft Intune is 9.9%, down from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.9%
Microsoft Defender XDR6.3%
Other83.8%
Microsoft Security Suite
 

Featured Reviews

KO
House security operator at Cypress Creek Renewables
Advanced threat hunting saves significant time in tracking and responding to incidents
Microsoft Defender XDR could be improved with a lower price. My main suggestion would essentially be what Copilot is providing, which is a single pane of glass, so I don't have to go to different windows. That's just a workflow consideration for me. It would be great to have all the information centralized into one particular data app. If I need to open up extra ones, I can, however, I would appreciate a future where everything I need is right there on one single pane of glass. Beyond that, there's really nothing else I see that I would want Microsoft to improve.
AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise25
Large Enterprise38
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
 

Questions from the Community

What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
My experience with pricing, setup, costs, and licensing of Microsoft Defender XDR is tied to our E5 subscription, which is very straightforward for us. We also purchase the uplift for our mobile us...
What needs improvement with Microsoft 365 Defender?
I am not aware of a mobile app that would be available for my team. With a single analyst, if she is ever away, it would be beneficial to have easier access. While she can use the web portal, the e...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft Defender XDR vs. Microsoft Intune and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.