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ManageEngine IT360 vs Zabbix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
84th
Ranking in IT Infrastructure Monitoring
70th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th)
Zabbix
Ranking in Network Monitoring Software
1st
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
109
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), Server Monitoring (1st), Cloud Monitoring Software (3rd)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of Zabbix is 3.6%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Zabbix3.6%
ManageEngine IT3600.5%
Other95.9%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
KamranBhatti - PeerSpot reviewer
Network Engineer at a computer software company with 11-50 employees
Helps reduce response time but has room to improve customization complexity
We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"Customer Service: Absolutely fantastic."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"It is easy to identify and collect information from all of the nodes on the network."
"The monitoring capability is easy to use and it can be done without any training."
"The most valuable aspect is it's very robust; it has a lot of features and it also integrates with a lot of the Cisco hardware around it, such as Smartboards and video conferencing units, making it a really robust and complete solution."
"Setup was straightforward. Initial deployment took two or three months."
"By using the solution, we moved from a reactionary approach to a proactive evaluation of our equipment/systems."
"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."
"Before we didn't really have a centrally managed monitoring solution, so adding this product has been a blessing as we are able to actively monitor and react accordingly."
"It's very easy to use and manage."
"We have thrown everything at it, and it has managed to keep going, and I am very impressed with the tool, and I would shake their hand very hard if I got to say the compliments to the Zabbix team."
"The initial setup was pretty straightforward, we did not face any issues and it was up and running within a day."
 

Cons

"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The GUI could be improved."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The only issue we have had with Zabbix is when we decided to make an update or upgrade."
"In an upcoming release, there should be automated reports which we are currently doing manually."
"Documentation terminology could be improved."
"For our company, it is not scalable."
"The process is easy and straightforward, but the product itself is not easy to use."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"Cloud monitoring can be a bit easier, and the Zabbix dashboard can be developed a little bit more."
 

Pricing and Cost Advice

Information not available
"My manager is very happy because it doesn't cost anything."
"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."
"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
"If you have 20,000 hosts, the support costs around €95,000 for a year."
"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."
"It's free software released under the GNU/GPL license."
"I was using the free, Community Edition."
"Zabbix is a free solution but the support contact costs money."
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913,683 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
18%
Manufacturing Company
7%
Computer Software Company
7%
Comms Service Provider
11%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise23
Large Enterprise35
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.
What is your primary use case for Zabbix?
I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.
 

Comparisons

 

Also Known As

IT360
No data available
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about ManageEngine IT360 vs. Zabbix and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.