

Zabbix and Centreon are both widely used in the open-source monitoring solutions category. Zabbix holds an advantage due to its all-inclusive monitoring capabilities provided free of charge.
Features: Zabbix offers automated network discovery, alerting via multiple channels, and robust customization options. It is noted for full scalability and the availability of comprehensive functionalities at no cost. Centreon is appreciated for its intuitive dashboards, data visualization, and customization potential, providing efficient monitoring options and integration features.
Room for Improvement: Zabbix users identify the need for enhanced reporting, better SNMP auto-discovery, and easier setup for non-technical users. Centreon users recommend improvements in cloud monitoring, expanding API functionalities, and increased automation in polled features.
Ease of Deployment and Customer Service: Zabbix is primarily on-premises but accommodates hybrid and cloud environments, benefiting from extensive community support. Centreon is similarly deployed and offers tailored customer support options, providing compliance and quick resolutions through commercial offerings.
Pricing and ROI: Zabbix is completely open-source, generating savings by excluding licensing fees. Organizations report significant ROI due to its free model. Centreon presents mid-range pricing with some chargeable modules and advanced features, delivering value for larger enterprises seeking extra functionalities.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
It is so straightforward that I have never had to use the support.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Zabbix has high scalability.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
The potential and customization is a little difficult because you have to learn scripts.
Centreon's pricing is not very expensive.
Zabbix is providing everything free of cost.
It is literally free.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
The alerting systems are very good in Zabbix, and it has helped us to reduce time for reaction.
People want to save costs, which is why they install Zabbix, but the reporting functionality is not properly developed.
| Product | Mindshare (%) |
|---|---|
| Zabbix | 4.1% |
| Centreon | 1.4% |
| Other | 94.5% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 23 |
| Large Enterprise | 34 |
Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.
Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.
What are Centreon's standout features?Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.
Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.
It offers a wide range of features including data collection, visualization, and reporting.
With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.
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