Zabbix and Centreon are competitors in the open-source monitoring solution space. Zabbix appears to have an advantage in scalability and open-source flexibility, whereas Centreon shines in data visualization and ease of integration with third-party tools.
Features: Zabbix offers network auto-discovery, custom alerting options, and a comprehensive open-source platform with a wide range of customization possibilities. Its strengths include low-level discovery, a comprehensive API, and adaptable monitoring capabilities. Centreon provides flexible monitoring parameters, easy third-party module integration, and effective data visualization tools. Its enterprise solutions like Business Activity facilitate KPI monitoring with an emphasis on user-friendliness and centralized infrastructure monitoring.
Room for Improvement: Zabbix needs to enhance its user interface, reporting, and dashboard customization. Improvements in predictive analytics and easier setups for non-technical users are necessary. Automated network mapping and dynamic topology updates are also needed. Centreon’s challenges lie in release management, API functionality, and automated network discovery. Robust service monitoring for cloud environments and enhancing real-time alerting and plugin availability are crucial development areas.
Ease of Deployment and Customer Service: Zabbix supports on-premises and hybrid cloud environments but relies on community support, with direct technical support available only at a cost. While the setup could be straightforward for technical teams, new users may find it complex. Centreon caters to both on-premises and cloud setups with strong customer service at the enterprise level. Challenging rapid deployment and problem resolution may occur when integrating new services or devices.
Pricing and ROI: Zabbix offers a cost-effective solution as a fully free open-source platform without licensing fees, providing substantial ROI through operational cost reductions and scalability. However, paid support is optional. Centreon, although open-source, incurs costs for advanced features and enterprise modules. Its mid-range pricing is valuable for larger organizations requiring extensive monitoring capabilities, but the total cost of ownership might be higher due to additional fees, which are justified by the enhanced support and modular options.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
It is so straightforward that I have never had to use the support.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Zabbix has high scalability.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
Centreon's pricing is not very expensive.
It is literally free.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
People want to save costs, which is why they install Zabbix, but the reporting functionality is not properly developed.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.
It offers a wide range of features including data collection, visualization, and reporting.
With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
