Centreon vs WhatsUp Gold comparison

Centreon and Progress Software are both solutions in the Network Monitoring Software category. Centreon is ranked #24 with an average rating of 7.3, while Progress Software is ranked #23 with an average rating of 8.0. Centreon holds a 1.4% mindshare in NMS, compared to Progress Software’s 2.3% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Centreon

Read 31 Centreon reviews

7,170 Views
5,879 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

10,003 Views
5,802 Comparison Views

85% willing to recommend

Centreon

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and Centreon are competitors in the network monitoring category. WhatsUp Gold leads in pricing and customer support, while Centreon is viewed as a more comprehensive solution for larger organizations due to its robust feature set.

Features: WhatsUp Gold offers simple integration, easy-to-understand reporting systems, and is particularly effective for small to medium-sized enterprises seeking straightforward network monitoring. It also enables efficient network management with minimal setup. Centreon provides extensive monitoring capabilities for complex IT environments, offering scalability and customization, which makes it an ideal choice for large organizations requiring detailed analysis and enhanced monitoring capacity.

Room for Improvement: WhatsUp Gold could benefit from enhanced scalability to better serve large enterprises, a more comprehensive feature set to compete with advanced tools, and improved integration options for various third-party applications. Centreon may have room to streamline its deployment processes to accommodate businesses with less technical expertise, enhance user interface simplicity for quicker adoption, and refine customer support accessibility for more immediate assistance to diverse users.

Ease of Deployment and Customer Service: WhatsUp Gold is characterized by quick deployment and responsive customer service, which is beneficial for businesses lacking extensive IT infrastructure. Centreon's deployment process, while more complex, is supported by detailed documentation aimed at IT professionals. Its customer service, although requiring a technical understanding, is well-organized.

Pricing and ROI: WhatsUp Gold offers attractive initial setup costs with a rapid return on investment due to its ease of use and lower complexity, making it an economical choice for efficient network monitoring. Centreon's higher setup costs reflect its comprehensive functionalities, representing a strategic long-term investment for enterprises desiring advanced insights and extended capabilities.

To learn more, read our detailed Centreon vs. WhatsUp Gold Report (Updated: April 2026).

Buyer's Guide

Centreon vs. WhatsUp Gold

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

24th

Ranking in IT Infrastructure Monitoring

29th

Ranking in Cloud Monitoring Software

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

23rd

Ranking in IT Infrastructure Monitoring

18th

Ranking in Cloud Monitoring Software

22nd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Server Monitoring (15th), Configuration Management (21st), Log Management (41st), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.4%, down from 2.5% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.3%
Centreon	1.4%
Other	96.3%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

"It's a great product, it's very flexible."

"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."

"Predetermined templates allow for simple and fast service monitoring configuration."

"We have a single GUI where we can view the status of all our infrastructure."

"It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface."

"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."

"Centreon allowed us to do it without having to look for another solution."

More Centreon pros

"The most valuable feature is the auto-discovery function."

"The product is reasonably priced."

"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."

"In terms of pricing, I'd say that the pricing is nice and the product is good."

"The solution effectively monitors network devices and servers."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

More WhatsUp Gold pros

Cons

"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."

"Sometimes, Centreon does not show the status of services as updated, which should be addressed."

"I would like to see more plugins; there is also room for improvement through dynamic thresholds or self-discover thresholds, and I would like to see a discovery feature that could map the whole network environment and automatically suggest things."

"This solution lacks service monitoring in the cloud."

"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."

"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."

"The problem with the reporting is that you have to configure the report, and after that, you will have the same report every month, every week, and every day."

"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."

More Centreon cons

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"Sometimes it's a little bit slow."

"My understanding is that there are better products out there that do a better job."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers."

"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."

More WhatsUp Gold cons

Pricing and Cost Advice

"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."

"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."

"The tool is cheaply priced."

"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"The pricing works out well for us, given our environment and where we are."

"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."

More Centreon pricing and cost advice

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"There is a license needed to use WhatsUp Gold."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The price of WhatsUp Gold is good."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"This is a well priced solution."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Comms Service Provider

Government

Financial Services Firm

12%

Manufacturing Company

11%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

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Compared 10% of the time

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Compared 8% of the time

SolarWinds NPM vs Centreon

Compared 7% of the time

Nagios Core vs Centreon

Compared 5% of the time

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LibreNMS vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

eG Enterprise vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Centreon

May 2026

Download Centreon product report

Buyer's Guide

WhatsUp Gold

April 2026

Download WhatsUp Gold product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Centreon vs. WhatsUp Gold

April 2026

Free Report: Centreon vs. WhatsUp Gold

Find out what your peers are saying about Centreon vs. WhatsUp Gold and other solutions. Updated: April 2026.

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