Centreon vs WhatsUp Gold comparison

Centreon and Progress Software are both solutions in the Network Monitoring Software category. Centreon is ranked #27 with an average rating of 7.3, while Progress Software is ranked #21 with an average rating of 8.0. Centreon holds a 1.2% mindshare in NMS, compared to Progress Software’s 2.1% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Centreon

Read 31 Centreon reviews

8,544 Views
6,835 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

13,110 Views
7,342 Comparison Views

85% willing to recommend

Centreon

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and Centreon are competitors in the network monitoring category. WhatsUp Gold leads in pricing and customer support, while Centreon is viewed as a more comprehensive solution for larger organizations due to its robust feature set.

Features: WhatsUp Gold offers simple integration, easy-to-understand reporting systems, and is particularly effective for small to medium-sized enterprises seeking straightforward network monitoring. It also enables efficient network management with minimal setup. Centreon provides extensive monitoring capabilities for complex IT environments, offering scalability and customization, which makes it an ideal choice for large organizations requiring detailed analysis and enhanced monitoring capacity.

Room for Improvement: WhatsUp Gold could benefit from enhanced scalability to better serve large enterprises, a more comprehensive feature set to compete with advanced tools, and improved integration options for various third-party applications. Centreon may have room to streamline its deployment processes to accommodate businesses with less technical expertise, enhance user interface simplicity for quicker adoption, and refine customer support accessibility for more immediate assistance to diverse users.

Ease of Deployment and Customer Service: WhatsUp Gold is characterized by quick deployment and responsive customer service, which is beneficial for businesses lacking extensive IT infrastructure. Centreon's deployment process, while more complex, is supported by detailed documentation aimed at IT professionals. Its customer service, although requiring a technical understanding, is well-organized.

Pricing and ROI: WhatsUp Gold offers attractive initial setup costs with a rapid return on investment due to its ease of use and lower complexity, making it an economical choice for efficient network monitoring. Centreon's higher setup costs reflect its comprehensive functionalities, representing a strategic long-term investment for enterprises desiring advanced insights and extended capabilities.

To learn more, read our detailed Centreon vs. WhatsUp Gold Report (Updated: August 2026).

Buyer's Guide

Centreon vs. WhatsUp Gold

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

27th

Ranking in IT Infrastructure Monitoring

27th

Ranking in Cloud Monitoring Software

21st

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

21st

Ranking in IT Infrastructure Monitoring

17th

Ranking in Cloud Monitoring Software

25th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), Server Monitoring (14th), Configuration Management (20th), Log Management (39th), Network Traffic Analysis (NTA) (11th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.2%, down from 2.3% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.1%
Centreon	1.2%
Other	96.7%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."

"Centreon enables us to proactively take action on issues before they even become incidents, which significantly reduces business disruptions resulting from controllable factors."

"We can proactively see what is going on in the network, so most of the time we notice problems before our customers do."

"Once everything is set up correctly, it reduces our MTTR by 50 percent."

"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."

"Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform."

"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."

More Centreon pros

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"The product is reasonably priced."

"Auto scanning is most valuable. It looks for rogue devices on your network."

"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."

"The visual map and email alerts are very useful to have in real time so we always know the state of our network."

"This product has aided us in procurement and is overall a well-priced solution."

More WhatsUp Gold pros

Cons

"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."

"Improvements are needed in the area of cloud monitoring, as that's a newer feature."

"The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram."

"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."

"The reporting has room for improvement."

"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."

"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."

"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

More Centreon cons

"The point system is not clear and clarity around this would improve our understanding of the system."

"The product is old and not updated."

"Importing the maps and being able to customize them could be easier."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

More WhatsUp Gold cons

Pricing and Cost Advice

"The solution is very effective, despite the low price."

"The pricing is acceptable."

"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."

"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

"The pricing works out well for us, given our environment and where we are."

More Centreon pricing and cost advice

"The pricing can be on the expensive side when considering competing products."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The price of WhatsUp Gold is good."

"There is a license needed to use WhatsUp Gold."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The most valuable feature is the cost compared to other solutions."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

10%

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

12%

Manufacturing Company

10%

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

Zabbix vs Centreon

Compared 9% of the time

PRTG Network Monitor vs Centreon

Compared 9% of the time

Datadog vs Centreon

Compared 7% of the time

SolarWinds NPM vs Centreon

Compared 6% of the time

Nagios Core vs Centreon

Compared 5% of the time

More Centreon Competitors

LibreNMS vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

New Relic vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Centreon

August 2026

Download Centreon product report

Buyer's Guide

WhatsUp Gold

July 2026

Download WhatsUp Gold product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Centreon vs. WhatsUp Gold

August 2026

Free Report: Centreon vs. WhatsUp Gold

Find out what your peers are saying about Centreon vs. WhatsUp Gold and other solutions. Updated: August 2026.

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