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PRTG Network Monitor vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
Cloud Monitoring Software (11th)
WhatsUp Gold
Ranking in Network Monitoring Software
27th
Ranking in IT Infrastructure Monitoring
29th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Server Monitoring (15th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 4.2%, down from 4.6% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."
"What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment."
"There was only one feature I liked about PRTG Network Monitor a lot, and that was bandwidth monitoring, though, in the newer versions of the tool, that feature is now a bit lacking. Pricing for PRTG Network Monitor is also not as expensive. It's a good tool, even for beginners."
"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."
"PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage."
"From a network point of view, we can see the state of the network, as well as bandwidth usage and downtime."
"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."
"We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us."
"The product is reasonably priced."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"It is stable."
"This is a good, stable network monitoring solution for devices."
"Our local support team provides excellent service."
"The installation and configuration process are easy."
"It handles the basics of monitoring."
 

Cons

"PRTG would be improved if it required less memory to run."
"The licensing policy needs more flexibility."
"The technical support service should be improved."
"The dashboarding definitely needs improvement."
"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."
"The technical support from PRTG needs significant improvement."
"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."
"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."
"The interface needs some work."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Importing the maps and being able to customize them could be easier."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
 

Pricing and Cost Advice

"We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money."
"The price was pretty good, very competitive."
"In my company now, we are using the free version."
"PRTG Network Monitor's price is a little high."
"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
"We've got 1,000 nodes and I believe it's a few hundred quid a month."
"We have an unlimited license for this solution."
"It's a cost-efficient tool."
"There is a license needed to use WhatsUp Gold."
"The pricing can be on the expensive side when considering competing products."
"The price of WhatsUp Gold is good."
"Pricing is reasonable compared to other products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
11%
Financial Services Firm
8%
Government
8%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is in the middle. It's not too high, nor too low, but it's reasonable.
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about PRTG Network Monitor vs. WhatsUp Gold and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.