PRTG Network Monitor Reviews

PRTG Network Monitor delivers immediate returns by providing timely alerts that prevent downtime, saving personnel costs as it's easy to use and reduces the need for additional staff. Users report significant time savings in identifying and resolving issues, enhancing cost efficiency. Proactive monitoring minimizes potential system failures, benefiting overall operations. Although costs can be a concern for some, overall satisfaction indicates robust value added to business processes and cost management, allowing IT departments to operate more effectively.

PRTG Network Monitor offers a flexible pricing model, appealing to both small and large enterprises. Many users praise its cost-effectiveness compared to competitors like SolarWinds, highlighting its bundled features without extra costs for additional components. While some find the initial licensing costs reasonable, others note price increases with the transition to subscription models. The free version provides 100 sensors, but larger environments may encounter higher fees. Overall, it balances affordability and functionality for diverse needs.

• "PRTG Network Monitor is cheap."
• "The pricing is reasonable for the features provided."
• "I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price."

Users utilize PRTG Network Monitor primarily for tracking network performance, stability, and uptime of servers, switches, and routers across large infrastructures. It provides alerts for connectivity and communication issues, monitors bandwidth, and helps in identifying network bottlenecks through SNMP and custom sensors. Users benefit from its versatility in managing multiple locations and ensuring operational efficiency in various environments, ranging from corporate offices to educational institutions and service providers.

PRTG Network Monitor's customer service and support are mixed. Many users find technical support responsive and knowledgeable, although some report delays due to geographical time differences. The support relies on support tickets and email, lacking real-time interaction. Forums and online resources are highly valued, often solving issues without direct support contact. Some users note inefficiencies in handling complex issues, while others praise fast assistance. The absence of remote support is seen as a limitation by certain users.

Initial setup for PRTG Network Monitor is generally quick and straightforward. Many users find the installation process easy, with some completing basic setup in minutes. Some users mention the need for familiarity with specific terminology, but most describe the process as intuitive. While setup time varies depending on network size and complexity, many users highlight the application's user-friendly design and efficient auto-discovery features, minimizing configuration efforts.

PRTG Network Monitor offers high scalability, with users adding additional sensors and probes easily. Licensing enables scaling to accommodate larger networks. While hardware resources can limit performance, remote probes and clustering facilitate expansion. Scalability is praised for monitoring diverse infrastructures, with adaptability for small to enterprise-level businesses. Some face limitations based on sensor count, but effective load management and best practices improve efficiency. Users note cost considerations with licenses for larger scaling.

Users find PRTG Network Monitor stable and reliable, with many mentioning no downtime and minimal issues. Some report crashes caused by exceeding recommended probes or infrastructure problems. Updates and patches are frequent, contributing to stability. Dedicated servers and proper resource allocation enhance performance. Occasionally, maintenance or rebooting is required. The 64-bit version is noted for better stability than mixed deployments. While some experience minor glitches, the stability rating is often high, typically between seven and nine out of ten.