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Elastic Observability vs PRTG Network Monitor comparison

Elastic and Paessler GmbH are both solutions in the IT Infrastructure Monitoring category. Elastic is ranked #7 with an average rating of 8.1, while Paessler GmbH is ranked #8 with an average rating of 7.7. Elastic holds a 3.8% mindshare in IM, compared to Paessler GmbH’s 4.4% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.
Elastic Observability
Read 26 Elastic Observability reviews
  • 4,807 Views
  • 4,254 Comparison Views
88% willing to recommend
PRTG Network Monitor
Read 102 PRTG Network Monitor reviews
  • 6,193 Views
  • 4,344 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

PRTG Network Monitor and Elastic Observability compete in the network and data monitoring category. Each has its strengths, with PRTG leading in user-friendliness and Elastic in data integration and analytics.

Features: PRTG Network Monitor is known for its rapid deployment, scalability, and user-friendly interface, allowing users to monitor various infrastructures with minimal customization. In contrast, Elastic Observability integrates well with existing data ecosystems, offering robust logging and analytics features, making it ideal for environments prioritizing data analytics.

Room for Improvement: PRTG requires enhancements in template management, licensing cost, and dashboard functionality, along with more cloud-native capabilities and better integration with service management systems. Elastic Observability needs improvements in visualization, APM capabilities, and user customization options. Streamlining implementation processes, particularly for data retention policies and log management, is also necessary.

Ease of Deployment and Customer Service: PRTG Network Monitor provides a straightforward setup supported by extensive online resources, yet its email-based customer support has slow response times. Elastic Observability is easily deployable in hybrid and cloud environments but has a steeper learning curve and complexity with scalability. Both offer solid technical support, but PRTG needs better support accessibility, while Elastic could improve response immediacy.

Pricing and ROI: PRTG Network Monitor is cost-effective, with competitive pricing and flexible licensing options, offering ROI through operational efficiencies and reduced downtime. Elastic Observability's higher pricing is justified by its comprehensive capabilities and value in large infrastructures. However, there are calls for clearer pricing models and better cost efficiency for smaller businesses. Both solutions contribute to ROI by enhancing proactive maintenance and reducing disruptions.

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To learn more, read our detailed Elastic Observability vs. PRTG Network Monitor Report (Updated: May 2025).
Buyer's Guide
Elastic Observability vs. PRTG Network Monitor
May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Elastic Observability enhances cost-effectiveness, reduces incidents, and improves efficiency, yielding significant time savings and operational benefits.
Sentiment score
6.9
PRTG Network Monitor boosts ROI by enhancing time efficiency, reducing staff needs, preventing failures, and offering cost-effective management.
 

Customer Service

Sentiment score
7.7
Elastic Observability's support is praised for prompt, efficient service and effective community-driven insights, enhancing overall user experience.
Sentiment score
6.8
Users appreciate PRTG's intuitive design, often resolving issues via resources, despite email-only support and mixed service feedback.
No quotes available
For more quotes and insights, download the Elastic Observability report
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
For more quotes and insights, download the PRTG Network Monitor report
 

Scalability Issues

Sentiment score
7.1
Elastic Observability is efficiently scalable, with performance stability across varying team sizes, influenced by subscription level and infrastructure.
Sentiment score
7.3
PRTG Network Monitor is highly scalable, allowing seamless expansion with added sensors or licenses, despite potential hardware limitations.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
For more quotes and insights, download the Elastic Observability report
PRTG Network Monitor has the ability to scale and add new devices.
On a scale of one to ten, scalability is rated as 9.5.
For less than one hundred devices, it is stable.
For more quotes and insights, download the PRTG Network Monitor report
SU
Adelina Craciun - PeerSpot reviewer
SA
Tochukwu Uzomba - PeerSpot reviewerreviewer980832 - PeerSpot reviewer
 

Stability Issues

Sentiment score
8.2
Elastic Observability is praised for its robust and stable performance, efficiently handling large data volumes across industries.
Sentiment score
7.9
PRTG Network Monitor is praised for its stability and reliability, with issues often due to user errors or limits.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
For more quotes and insights, download the Elastic Observability report
No quotes available
For more quotes and insights, download the PRTG Network Monitor report
 

Room For Improvement

Elastic Observability needs better licensing, visualization, automation, integration, pricing, AI features, customization, and support for observability and cost transparency.
PRTG users seek enhancements in dashboards, cloud integration, application speed, support, reporting, pricing, and sensor expansion.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
For more quotes and insights, download the Elastic Observability report
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
For more quotes and insights, download the PRTG Network Monitor report
reviewer708360 - PeerSpot reviewerAdelina Craciun - PeerSpot reviewer
SU
reviewer980832 - PeerSpot reviewer
SA
Tochukwu Uzomba - PeerSpot reviewer
 

Setup Cost

Elastic Observability offers competitive pricing with variable costs, favoring enterprises over startups, requiring premiums for advanced features.
PRTG Network Monitor provides flexible, cost-effective licensing for enterprises, appealing for intuitive setup and competitive pricing against other solutions.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
For more quotes and insights, download the Elastic Observability report
It's not too high, nor too low, but it's reasonable.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
For more quotes and insights, download the PRTG Network Monitor report
Adelina Craciun - PeerSpot reviewer
SU
reviewer980832 - PeerSpot reviewer
SA
Tochukwu Uzomba - PeerSpot reviewer
 

Valuable Features

Elastic Observability offers scalable logging, seamless integrations, real-time visualization, and enhances system performance with a user-friendly, open-source model.
PRTG Network Monitor is praised for its scalability, user-friendly interface, real-time monitoring, and seamless integration across various technologies.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
For more quotes and insights, download the Elastic Observability report
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
It is advantageous because it can be deployed on-premises.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
For more quotes and insights, download the PRTG Network Monitor report
SU
reviewer708360 - PeerSpot reviewerAdelina Craciun - PeerSpot reviewer
SA
reviewer980832 - PeerSpot reviewerTochukwu Uzomba - PeerSpot reviewer
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Log Management (14th), Container Monitoring (4th)
PRTG Network Monitor
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
Network Monitoring Software (5th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 3.8%, down from 4.8% compared to the previous year. The mindshare of PRTG Network Monitor is 4.4%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Subramani K - PeerSpot reviewer
The user interface framework lets us do custom development when needed.
So Elastic is basically clusters, right? Basically three, we can go with the basic cluster is a three note cluster. So the implementation is quite simple. It's not very complex. So we have to architect the solution in such a way that we have the right number of replicas and right number of charts and all those to hold the data. So basically we have to architect based on the data ingestion, how much data we are going to ingest in the cluster. So this setup is pretty simple, but we have to have the right inputs, right decisions in place before we even implement it.
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Mokhamad Wahidin - PeerSpot reviewer
It's an all-in-one solution, and net flow is included in the licensing
The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch.
Read full review
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
Read full review
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Educational Organization
46%
Computer Software Company
8%
Government
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
See all answers
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
See all answers
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
See all answers
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
See all answers
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
See all answers
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is in the middle. It's not too high, nor too low, but it's reasonable.
See all answers
 

Comparisons

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Dynatrace vs Elastic Observability
Compared 12% of the time
Grafana vs Elastic Observability Logo
Grafana vs Elastic Observability
Compared 9% of the time
Prometheus Group vs Elastic Observability Logo
Prometheus Group vs Elastic Observability
Compared 1% of the time
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Zabbix vs PRTG Network Monitor Logo
Zabbix vs PRTG Network Monitor
Compared 7% of the time
LibreNMS vs PRTG Network Monitor Logo
LibreNMS vs PRTG Network Monitor
Compared 6% of the time
PRTG Enterprise Monitor vs PRTG Network Monitor Logo
PRTG Enterprise Monitor vs PRTG Network Monitor
Compared 6% of the time
SolarWinds NPM vs PRTG Network Monitor Logo
SolarWinds NPM vs PRTG Network Monitor
Compared 6% of the time
SolarWinds Server and Application Monitor vs PRTG Network Monitor Logo
SolarWinds Server and Application Monitor vs PRTG Network Monitor
Compared 2% of the time
More PRTG Network Monitor Competitors
 

Product Reports

Buyer's Guide
Elastic Observability
May 2025
Elastic Observability reportDownload Elastic Observability product report
Buyer's Guide
PRTG Network Monitor
May 2025
PRTG Network Monitor reportDownload PRTG Network Monitor product report
 

Overview

Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.

Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.

What are Elastic Observability's key features?
  • Economic licensing: Offers cost-effective plans.
  • Extensive metrics tracking: Helps in comprehensive system monitoring.
  • Comprehensive logging: Centralizes log data efficiently.
  • Performance Monitoring: Provides robust APM capabilities.
  • Integration: Seamlessly integrates with other solutions.
  • Kibana visualization: Facilitates data visualization and reporting.
  • Machine learning support: Enables advanced data analysis.
  • Flexible deployment: Supports various deployment environments.
  • Rapid log searches: Enhances quick incident response.
  • Accessibility: Offers extensive online documentation and connector support.
What benefits or ROI should users look for in Elastic Observability reviews?
  • Stability: Look for consistent performance and reliability.
  • Compliance: Effective monitoring aids in regulation adherence.
  • System Security: Enhanced system monitoring and alert management.
  • Cost-Effectiveness: Evaluate the economic pricing models.
  • Scalability: Adequate scalability options for growing needs.

Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.

Elastic

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH
 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Buyer's Guide
Elastic Observability vs. PRTG Network Monitor
May 2025
Free Report: Elastic Observability vs. PRTG Network Monitor
Find out what your peers are saying about Elastic Observability vs. PRTG Network Monitor and other solutions. Updated: May 2025.
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