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Elastic Observability vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Elastic Observability enhances efficiency, reduces incidents, and provides cost-effective visibility, with benefits in data management and availability.
Sentiment score
6.9
PRTG Network Monitor boosts efficiency and cost savings by automating monitoring, preventing issues, and consolidating data for fast ROI.
 

Customer Service

Sentiment score
7.7
Elastic Observability users praise responsive, knowledgeable support, valuing quick problem-solving, though rely on documentation for added assistance.
Sentiment score
6.9
PRTG Network Monitor support is responsive, with online resources available, but improvements are needed for complex queries and remote assistance.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
 

Scalability Issues

Sentiment score
7.1
Elastic Observability offers scalable performance and ease of use, with user satisfaction varying based on specific implementations and preferences.
Sentiment score
7.3
PRTG Network Monitor offers scalable network monitoring with remote probes, supporting small to enterprise environments despite potential high-sensor performance issues.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
On a scale of one to ten, scalability is rated as 9.5.
You can install them in each network, even if they are not connected, and it works.
PRTG Network Monitor has the ability to scale and add new devices.
 

Stability Issues

Sentiment score
8.2
Elastic Observability is stable, efficiently handles analytics, and is well-regarded by users, though monitoring storage is recommended.
Sentiment score
7.9
PRTG Network Monitor is stable and reliable, with performance issues typically linked to setup, maintenance, and configuration.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Room For Improvement

Elastic Observability needs improved automation, ease of use, dashboard customization, advanced metrics, compatibility, and streamlined deployment processes.
PRTG Network Monitor requires enhancements in performance, cloud integration, user interface, and affordability to meet user demands effectively.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
One example is the inability to monitor very old databases with the newest version.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
They previously had a perpetual model, which meant that you bought a license and if you missed the end of the time, it still worked; you just lost the possibility of some upgrades.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
 

Setup Cost

Elastic Observability offers cost-effective, flexible pricing for enterprises, though high-tier licensing may be expensive for smaller users.
PRTG Network Monitor provides flexible pricing and comprehensive features, appealing to enterprises with various budget and monitoring needs.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
It's not too high, nor too low, but it's reasonable.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
 

Valuable Features

Elastic Observability enhances incident response with powerful search, centralized logging, machine learning, and scalable integration for seamless monitoring and alerting.
PRTG Network Monitor offers rapid deployment, scalability, detailed insights, cost-effective licensing, and real-time monitoring, ensuring high customer satisfaction.
the most valued feature of Elastic is its log analytics capabilities.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
It is advantageous because it can be deployed on-premises.
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
11th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
27
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Log Management (16th), Container Monitoring (4th)
PRTG Network Monitor
Ranking in IT Infrastructure Monitoring
6th
Ranking in Cloud Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
103
Ranking in other categories
Network Monitoring Software (5th)
 

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 3.3%, down from 4.9% compared to the previous year. The mindshare of PRTG Network Monitor is 4.4%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Computer Software Company
12%
Government
9%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
The license for Elastic Observability is the same as for other uses; you pay for Elastic, and you can use it for various cases. Observability is actually cheaper compared to logs because you're not...
What needs improvement with Elastic Observability?
I think they are working on the AI-based features, which are currently in technical preview. The only challenging aspect for new users is often writing the query language. Basic searching is very e...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is in the middle. It's not too high, nor too low, but it's reasonable.
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Elastic Observability vs. PRTG Network Monitor and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.