PRTG Network Monitor and LogicMonitor are contenders in the network monitoring software space. PRTG excels with its ease of setup and affordability, while LogicMonitor stands out with its sophisticated dashboards and customization options.
Features: PRTG Network Monitor provides a user-friendly setup with a variety of built-in sensors, making it adaptable for different infrastructure types. It is recognized for its cost-effectiveness and strong alerting capabilities. LogicMonitor offers advanced dashboards and flexibility through its logic modules, enabling detailed customization to meet demanding monitoring needs, especially in hybrid environments.
Room for Improvement: PRTG Network Monitor could enhance its desktop application performance and resolve issues related to remote probes. It also lacks in advanced mapping abilities and distributed monitoring. LogicMonitor has room to improve in automation and reporting clarity. Users have expressed a need for better topology mapping and more personalized alert settings to minimize alert fatigue.
Ease of Deployment and Customer Service: PRTG Network Monitor is typically installed on-premises, appreciated for its all-in-one bundle, though its support service, limited to email, is less comprehensive. LogicMonitor supports hybrid cloud deployment, providing flexibility at a higher cost. It necessitates attention to licensing details for full feature usage.
Pricing and ROI: PRTG Network Monitor is seen as a cost-effective choice for smaller environments, with a perpetual licensing model beneficial to small and mid-sized businesses. It offers quick ROI through effective monitoring. Meanwhile, LogicMonitor is positioned as a premium solution with scalable licenses, suitable for enterprises that can justify its higher costs with substantial efficiency gains.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
I have seen a return on investment with PRTG Network Monitor as it has saved a lot of time, and its monitoring has reduced manpower requirements, which has been helpful.
We are getting solutions on time, and they are very helpful.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
On a scale of one to ten, scalability is rated as 9.5.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
The dashboard for NetFlow in PRTG Network Monitor presents data in a complex way, making it difficult to extract the information needed.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
It's not too high, nor too low, but it's reasonable.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 4.1% |
| LogicMonitor | 1.9% |
| Other | 94.0% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 18 |
| Large Enterprise | 40 |
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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