PRTG Network Monitor and ThousandEyes are prominent competitors in the network monitoring tools category. ThousandEyes seems to have the upper hand with its deep monitoring features and seamless integration with Cisco products.
Features: PRTG Network Monitor offers out-of-the-box monitoring checks, robustness across multiple infrastructures, and rapid deployment capabilities. ThousandEyes provides detailed path analysis, extensive insights for cloud providers and ISPs, and a strong integration with Cisco's ecosystem.
Room for Improvement: PRTG Network Monitor can improve its template management, graphical interfaces, and licensing scalability. ThousandEyes would benefit from enhanced application monitoring and better integration with other dashboard solutions such as Grafana.
Ease of Deployment and Customer Service: PRTG Network Monitor supports various deployment models including on-premises and hybrid, although its technical support could improve. ThousandEyes also supports hybrid deployments and offers more consistent support experiences, despite some geographic limitations.
Pricing and ROI: PRTG Network Monitor is competitively priced with straightforward licensing but can become costly in large environments. ThousandEyes, while more expensive, is valued for its detailed monitoring and agent-based pricing structure. Both offer distinct advantages depending on the scale and complexity of needs.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
I have seen a return on investment with PRTG Network Monitor as it has saved a lot of time, and its monitoring has reduced manpower requirements, which has been helpful.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
We contacted the support team, and they resolved it within a couple of hours.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
Product | Market Share (%) |
---|---|
PRTG Network Monitor | 4.1% |
ThousandEyes | 3.4% |
Other | 92.5% |
Company Size | Count |
---|---|
Small Business | 57 |
Midsize Enterprise | 18 |
Large Enterprise | 41 |
Company Size | Count |
---|---|
Small Business | 4 |
Midsize Enterprise | 2 |
Large Enterprise | 11 |
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.