No more typing reviews! Try our Samantha, our new voice AI agent.

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Threshold alerting is highly valued for its ability to notify users when issues arise in the network.
WhatsUp Gold provides effective monitoring of network devices and servers, utilizing features such as NetFlow and virtualized maps.
The automatic discovery and scanning capabilities help identify rogue devices and offer comprehensive visibility of the network.
WhatsUp Gold is praised for its ease of installation and deployment, with good documentation supporting the process.
Interactive mapping, including automatic topology generation and integration with virtualization and wireless, enhances network issue identification and analysis.

CONS

There is a need for enhancements in the application monitoring as competitors offer better functionality.
Pricing is considered too high relative to the number of devices being used, and the pricing model is not linear.
Better integration with switches to automatically generate a network map and monitor traffic is desired.
There is a need for full integration with Active Directory to track user activity effectively.
Users would like WhatsUp Gold to integrate with WhatsApp for SMS without relying on third-party servers.
 

WhatsUp Gold Pros review quotes

EC
Technical Manager at Quan Hung Gourmet
Aug 22, 2025
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless.
reviewer2596875 - PeerSpot reviewer
Presale Network Security at a consumer goods company with 1-10 employees
Nov 25, 2024
The most valuable feature is the auto-discovery function.
Tom Condo - PeerSpot reviewer
Supervisor Information Services Operations at Seminole County Public Schools
Apr 1, 2024
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is.
Learn what your peers think about WhatsUp Gold. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
AS
Senior Cyber Security Architect at Central Bottling Company group ltd
Aug 19, 2024
The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure.
Mohamed Rafiq - PeerSpot reviewer
Manager at DEWA
Nov 2, 2022
The product is reasonably priced.
ASM Naushad Alam - PeerSpot reviewer
Network Manager at a financial services firm with 1,001-5,000 employees
May 15, 2022
The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit.
SyedKareemuddin - PeerSpot reviewer
IT Manager at COCA COLA
Feb 17, 2023
The solution effectively monitors network devices and servers.
MA
Network Manager at a financial services firm with 1,001-5,000 employees
Sep 15, 2022
The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps.
Rahul Soman - PeerSpot reviewer
IT Infrastructure Specialist at Dynatrade LLC
Apr 30, 2022
NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business.
MarceloPrintac - PeerSpot reviewer
VP Business Development at MultiPoint Ltd.
Apr 6, 2022
WhatsUp Gold is very easy to deploy.
 

WhatsUp Gold Cons review quotes

EC
Technical Manager at Quan Hung Gourmet
Aug 22, 2025
Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy.
reviewer2596875 - PeerSpot reviewer
Presale Network Security at a consumer goods company with 1-10 employees
Nov 25, 2024
Improvements are needed in integration, especially for WhatsApp call and messages.
Tom Condo - PeerSpot reviewer
Supervisor Information Services Operations at Seminole County Public Schools
Apr 1, 2024
Importing the maps and being able to customize them could be easier.
Learn what your peers think about WhatsUp Gold. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
AS
Senior Cyber Security Architect at Central Bottling Company group ltd
Aug 19, 2024
The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed.
Mohamed Rafiq - PeerSpot reviewer
Manager at DEWA
Nov 2, 2022
I might like to see a better interface in the future.
ASM Naushad Alam - PeerSpot reviewer
Network Manager at a financial services firm with 1,001-5,000 employees
May 15, 2022
The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult.
SyedKareemuddin - PeerSpot reviewer
IT Manager at COCA COLA
Feb 17, 2023
Regional product team support is not very good.
MA
Network Manager at a financial services firm with 1,001-5,000 employees
Sep 15, 2022
WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit.
Rahul Soman - PeerSpot reviewer
IT Infrastructure Specialist at Dynatrade LLC
Apr 30, 2022
The point system is not clear and clarity around this would improve our understanding of the system.
MarceloPrintac - PeerSpot reviewer
VP Business Development at MultiPoint Ltd.
Apr 6, 2022
You have to invest a few days to become an expert in this solution.