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Dynatrace vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
363
Ranking in other categories
Mobile APM (3rd), Container Monitoring (2nd), AIOps (1st), AI Observability (3rd)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
44th
Ranking in Log Management
41st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (25th), Server Monitoring (18th), IT Infrastructure Monitoring (23rd), Configuration Management (22nd), Cloud Monitoring Software (27th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 4.9%, down from 8.1% compared to the previous year. The mindshare of WhatsUp Gold is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Dynatrace4.9%
WhatsUp Gold1.3%
Other93.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vinothkumar Sugumar - PeerSpot reviewer
Senior Software Engineer at a retailer with 10,001+ employees
Unified dashboards have provided end-to-end visibility and now streamline API latency troubleshooting
I think Dynatrace can be improved in dashboard creation, as this is the face of a product. Although Dynatrace may have many things, new users typically do not know the whole power of the product. To onboard new people, it would be beneficial to provide template dashboards or suggested dashboards. Organizations working with microservice architecture will follow some templates, so suggesting simple, hand-picked features that are really helpful could make a difference. Quick configurable and customizable templates would be very useful. Whenever they come into the product, they can use this template and feel that their product is applied to it. Immediately, they will think everything is online and can improve easily. This base can be provided in template form. Since Dynatrace has a lot of features now, the AI integration makes it simple, but the product itself is very huge. To understand and utilize it, maybe it would be good to index the essential features.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly."
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"We also use it in our performance testing. We found an issue that way, and we would have put that change live without Dynatrace. Finding that problem in "live", that would have been three or four days of investigation, whereas we found the issue, fixed the issue, reran the tests, all same day."
"No more war rooms in most cases."
"Dynatrace has been better than the other tools that I have used in past."
"Dynatrace gives excellent insight into the performance of our applications, helping the IT department respond quickly to problems because the root cause is reported by Dynatrace."
"We use it, in many instances, to find the root cause in production."
"PurePaths help us drill down to the root cause of problems and escape the war room."
"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The documentation is very good."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
 

Cons

"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
"Sometimes it is hard to find the right setting for what you want to change."
"The analytics feature provides us some information, but is limited for now. We want to see how we can consume the data further down and have analytics guys look at the datacenter information.​"
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."
"For me, the main area for improving Dynatrace is in the architectural overview map that they provide; it would be beneficial if it were simpler to use because it is currently a little cumbersome."
"To be honest, the customer support is not quick and helpful at this stage."
"Its infra monitoring is not that good. They are mainly into the APM environment, such as network monitoring and other things. Strong end-to-end infrastructure monitoring is missing. SNMP monitoring is currently not very good in this solution."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The product is old and not updated."
"Sometimes it's a little bit slow."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
 

Pricing and Cost Advice

"The price could be improved."
"The price range is quite high."
"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."
"Financially Dynatrace was a lot more expensive than AppDynamics."
"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."
"​A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."
"This is an expensive solution, but it is also worth the money."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The pricing can be on the expensive side when considering competing products."
"The most valuable feature is the cost compared to other solutions."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There is a license needed to use WhatsUp Gold."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Outsourcing Company
9%
Manufacturing Company
9%
Healthcare Company
6%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise303
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

TD Bank, Zurich North America, Accenture, Macquarie, United Airlines, Raymond James, BT, Vodafone, Air France-KLM, TELUS, American Airlines, Air Canada, ADT, Virgin Money
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Dynatrace vs. WhatsUp Gold and other solutions. Updated: October 2026.
920,939 professionals have used our research since 2012.