Dynatrace vs WhatsUp Gold comparison

Dynatrace and Progress Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Dynatrace is ranked #2 with an average rating of 8.8, while Progress Software is ranked #24 with an average rating of 9.5. Dynatrace holds a 10.8% mindshare in APM, compared to Progress Software’s 0.5% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Dynatrace

Read 345 Dynatrace reviews

30,686 Views
19,443 Comparison Views

95% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

867 Views
700 Comparison Views

85% willing to recommend

Dynatrace

WhatsUp Gold

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Executive SummaryUpdated on Jul 24, 2024

Dynatrace and WhatsUp Gold compete in the network monitoring solutions category. Based on user reviews, Dynatrace takes the lead with advanced features and high customization, while WhatsUp Gold stands out for its straightforward setup and competitive pricing.

Features: Dynatrace is known for AI-driven insights, comprehensive monitoring capabilities, and suitability for large-scale enterprises. WhatsUp Gold users value its ease-of-use, effective network mapping features, and simplicity and accessibility.

Room for Improvement: Dynatrace could improve intuitive configuration, reduce resource consumption, and streamline operations. WhatsUp Gold could benefit from advanced analytics, broader integration options, and enhanced analytical features.

Ease of Deployment and Customer Service: Dynatrace has a complex deployment process but offers robust customer service. WhatsUp Gold provides a simpler deployment model, appreciated for its quick start-up and effective customer support.

Pricing and ROI: Dynatrace has higher setup costs but users report significant long-term ROI due to its advanced functionalities. WhatsUp Gold has a lower initial investment and delivers satisfactory ROI for smaller to medium operations.

To learn more, read our detailed Dynatrace vs. WhatsUp Gold Report (Updated: March 2025).

Buyer's Guide

Dynatrace vs. WhatsUp Gold

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

345

Ranking in other categories

Log Management (5th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

24th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (26th), Server Monitoring (14th), IT Infrastructure Monitoring (27th)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.8%, down from 13.8% compared to the previous year. The mindshare of WhatsUp Gold is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It reduces time and provides detailed info, showing problem correlation, and a single point of diagnosis."

"The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers."

"The observability provided by Dynatrace is extremely valuable."

"Automation and anomaly detection has helped reduce MTTR and MTBF."

"Comprehensive suite of solutions that can address all aspects of applications from dev to ops."

"I like the auto email alerting feature the most, as it is set up based on the application error or condition."

"Service engineers save a lot of time because they can just go in look at the data and share it with the customer, who has the same view, and say, "Here's an improvement which can be immediately implemented." It's not like a collection of big, multiple findings that are consolidated into one results presentation, then the customer needs to do something. It's more like a continuous performance analysis and improvement process, which is more efficient than those workshops approaches. That's one of the biggest of the advantages that our services team sees because it helps DevOps to focus on continuous delivery and shift quality issues to pre-production."

"It allows you to better utilize and focus your talent, and tell management that you are not only looking at problems, but how you can ultimately make the product better for the end user."

More Dynatrace pros

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"It handles the basics of monitoring."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The installation and configuration process are easy."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The most valuable feature is the monitoring of resources."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

More WhatsUp Gold pros

Cons

"The product could be faster and lighter, especially the rich client which uses many resources."

"We are waiting on the new features to see how they perform."

"The con of Dynatrace is that, at times, because it has so much information, it becomes difficult to see the root cause of your problem, and then you have to dig around to find the root cause."

"We would like to see: * More Integration with cloud services * Simplified licensing * Single pane of glass view * Simplified reporting I* ntegration with ServiceNow and PagerDuty"

"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."

"If Dynatrace is capturing everything in your application, it has to "sense" that information, and that sensing needs sensors which we have to include in our applications. The more you apply sensors - the more details you want - the more you have to increase the level of sensing. If I increase the level of sensing, my application's performance goes down, because something is there that is, again and again, checking each and every thing in the application. So that load on the applications increases. So, many times my applications used to crash because Dynatrace was working on them. We had to remove some sensing; either we had to reduce the sensing or we had to remove Dynatrace immediately."

"Needs more compatibility of platforms out-of-the-box."

"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."

More Dynatrace cons

"Importing the maps and being able to customize them could be easier."

"The product is old and not updated."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"The interface needs some work."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

More WhatsUp Gold cons

Pricing and Cost Advice

"A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."

"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."

"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."

"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."

"Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."

"If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go."

"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."

"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."

More Dynatrace pricing and cost advice

"Pricing is reasonable compared to other products."

"There is a license needed to use WhatsUp Gold."

"The price of WhatsUp Gold is good."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The pricing can be on the expensive side when considering competing products."

"This is a well priced solution."

"The most valuable feature is the cost compared to other solutions."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

More WhatsUp Gold pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Educational Organization

36%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

Datadog vs Dynatrace

Compared 12% of the time

Azure Monitor vs Dynatrace

Compared 7% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

New Relic vs Dynatrace

Compared 6% of the time

Splunk AppDynamics vs Dynatrace

Compared 6% of the time

More Dynatrace Competitors

Grafana vs WhatsUp Gold

Compared 14% of the time

Zabbix vs WhatsUp Gold

Compared 9% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 9% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 8% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Dynatrace

March 2025

Download Dynatrace product report

Buyer's Guide

WhatsUp Gold

March 2025

Download WhatsUp Gold product report

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Dynatrace

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Dynatrace vs. WhatsUp Gold

March 2025

Free Report: Dynatrace vs. WhatsUp Gold

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