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SCOM vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SCOM
Ranking in Network Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
WhatsUp Gold
Ranking in Network Monitoring Software
21st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.1%
SCOM1.4%
Other96.5%
Network Monitoring Software
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is in a class of its own, with a whole other range of competing products in management of datacenters and cloud environment."
"The fact that I'm able to see all my devices and the status of them has been extremely useful."
"It discovers the components automatically, which is a fantastic thing."
"The ease of deployment, especially on Windows platforms, is valuable."
"All our environments are automated to automatically install the SCOM agents across different domains which helps us to check the health of the server, to get the server details like IIS, app pools, Performance counters like CPU, Memory, Disk usage, etc."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"SCOM features object-based monitoring based on classes and discoveries and it gives you a lot of power and flexibility when you design and implement monitoring."
"We heavily rely on SCOM as our pro-active monitoring tool, preventing various problems and resolving issues quickly with the informative detail raised in SCOM alerts, which assists our department in being pro-active in resolving issues with servers and services rather than reactive."
"The installation and configuration process are easy."
"The user interface is good enough."
"This is a good, stable network monitoring solution for devices."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The product is reasonably priced."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"The most valuable features are network bandwidth monitoring and monitoring device health."
 

Cons

"Of course, price is always an issue with Microsoft and could be improved."
"I’d like to see cross-platform support that would make SCOM a single enterprise monitoring application."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"In future releases, I would like to see APM solutions and dashboards like Grafana."
"Too small of a scope in reports, need to improve a lot."
"I feel that the stability of the tool has room for improvement and I would like to see that in the next version."
"Unfortunately, when you need to monitor member servers which are not joined to the same domain as the SCOM servers, you need to go through the certificate route (so that you can have the required trust through the certificate). This is very time consuming and very prone to error."
"SCOM is not a flexible product. The initial setup should be easier to complete."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"There is a very big gap in the support."
"The interface needs some work."
"Regional product team support is not very good."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"Importing the maps and being able to customize them could be easier."
 

Pricing and Cost Advice

"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"There is a license needed to use this solution and it is paid annually."
"SCOM's pricing is average."
"The platform is cost-effective due to our existing Microsoft support."
"It is the cheapest product available in the market."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"We have to pay for a license and the price is fine for us."
"There is a license needed to use WhatsUp Gold."
"This is a well priced solution."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The pricing can be on the expensive side when considering competing products."
"The most valuable feature is the cost compared to other solutions."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Computer Software Company
6%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
No data available
 

Overview

 

Sample Customers

Dialog Telekom
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about SCOM vs. WhatsUp Gold and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.