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Grafana vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (16th), IT Infrastructure Monitoring (29th), Configuration Management (19th), Log Management (31st), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 3.6%, down from 6.7% compared to the previous year. The mindshare of WhatsUp Gold is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Grafana3.6%
WhatsUp Gold0.8%
Other95.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Unified dashboards have empowered teams and have democratized real-time operational insights
Grafana's snapshot and dashboard sharing features are critical for our remote incident response. During production issues, I generate a public snapshot of a dashboard at a specific point and share the URL in our Slack war room so every engineer can see exactly what the metrics looked like when the error occurred. This helps significantly during the process of finding the root cause in those scenarios. The best features Grafana offers go beyond just pretty charts; it is an integration engine. The fact that I can join data from my SQL database with metrics from Prometheus in the same table is a feature I have not found performed as well elsewhere. My team uses this feature by comparing two different tables from the databases to show one single view, which Grafana is really helping with. In a visualized way, the charts can be displayed on one dashboard, allowing end users who are not familiar with these technical aspects to extract valuable data from it. Grafana has positively impacted our organization by democratizing data within our company. Before using Grafana, only developers could see the system health, but now our product managers and executives have their own high-level dashboards, which has improved cross-departmental transparency and alignment.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards."
"Grafana is a very scalable product. It's a really good product."
"It integrates well with other solutions."
"What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."
"The dashboards are the most valuable features."
"The main benefits I have seen from using Grafana in my day-to-day activities is the visualization of the metrics, specifically Dora Metrics."
"Grafana is stable and has great engineers."
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The user interface is good enough."
"The product is reasonably priced."
"The most valuable feature is the monitoring of resources."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"Auto scanning is most valuable. It looks for rogue devices on your network."
 

Cons

"All the features are complicated."
"It can take a considerable amount of time to learn the graphs if a long duration is selected."
"I had issues with the solution's configuration part."
"Trigger limits are difficult to see in a graph."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"It would be helpful if they simplified the data source."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"We can never achieve or get a good picture of the network topology."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Importing the maps and being able to customize them could be easier."
 

Pricing and Cost Advice

"My company uses the open-source version of Grafana, so it's free."
"I give the price an eight out of ten."
"You need to purchase the solution's license for its commercial use."
"The solution is expensive."
"Since Grafana is an open-source solution, it is free of cost."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"We use the open-source version of Grafana."
"It's free of cost; it operates as an open-source tool."
"The most valuable feature is the cost compared to other solutions."
"This is a well priced solution."
"The price of WhatsUp Gold is good."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"Pricing is reasonable compared to other products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
12%
Manufacturing Company
12%
Government
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise25
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
Grafana could be improved through enhancement of graphs and visualizations and providing more integrations. Grafana is going to start working with OpenTelemetry, which would be helpful to have the ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Comparisons

 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Grafana vs. WhatsUp Gold and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.