

SolarWinds NPM and WhatsUp Gold compete in the network monitoring category. SolarWinds NPM gains an edge due to its comprehensive monitoring capabilities, which are often seen as a worthwhile investment despite its higher cost.
Features: SolarWinds NPM provides robust network monitoring with a variety of customizable alerts and reports, supports numerous vendors, and offers real-time visibility. It also features third-party integrations suitable for complex environments. WhatsUp Gold is recognized for its intuitive implementation and proficiency in network monitoring, but its offered features are not extensive regarding historical reporting and integration levels.
Room for Improvement: SolarWinds NPM should enhance resource utilization and refine alert configurations to be less cumbersome. The modular licensing approach can lead to increased costs. WhatsUp Gold could improve in device discovery accuracy and lacks automatic updates for network topology, while its customized alerting by device category is limited.
Ease of Deployment and Customer Service: SolarWinds NPM offers flexibility with hybrid and cloud environments, though some users report slow support response times despite an extensive online community for help. WhatsUp Gold, primarily an on-premises solution, is praised for its ease of setup, although feedback on support is mixed, with slower responses for less critical queries.
Pricing and ROI: SolarWinds NPM is considered more costly, especially with the need for additional licenses for expanded features. However, its comprehensive monitoring capabilities often justify the expense with significant ROI in the long term. WhatsUp Gold is more affordable, but additional features may increase licensing costs, presenting limitations compared to SolarWinds NPM.
| Product | Mindshare (%) |
|---|---|
| SolarWinds NPM | 3.7% |
| WhatsUp Gold | 2.3% |
| Other | 94.0% |

| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 33 |
| Large Enterprise | 86 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.
SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.
What are the key features of SolarWinds NPM?In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.
WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.
WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.
What features does WhatsUp Gold offer?Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.
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