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SolarWinds NPM pros and cons

Vendor: SolarWinds

4.1 out of 5

160 reviews
92% willing to recommend

Pros & Cons summary

SolarWinds NPM offers flexible customization and ease of setup, appealing to diverse users with its extensive monitoring capabilities and proactive alerting. Renowned for stability and scalability, it effectively manages large user bases. However, it needs better license management, integration, and real-time analytics. Weak documentation poses implementation challenges, and scalability demands additional gateways. Improvements in technical support and API integration are necessary for enhanced user experience.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SolarWinds NPM offers highly flexible customization options, allowing it to adapt to various organizational needs.

Its ease of setup and use, from installation to device discovery, is highly appreciated by users.

The platform's monitoring capabilities cover a wide range of network components, servers, and virtual environments.

Users find the alerting and reporting features to be valuable for proactive network management.

SolarWinds NPM is regarded as stable, reliable, and scalable, effectively managing a large number of users.

CONS

SolarWinds NPM requires better license management and integration capabilities.

There is a need for enhanced real-time analytics and better API capabilities.

Documentation is weak, leading to challenges in implementation and platform selection.

Scalability poses issues, requiring additional gateways and complex modular licensing.

Technical support is often slow, with frequent issues and inadequate international availability.

SolarWinds NPM Pros review quotes

Network Engineer at a tech company with 51-200 employees

Apr 29, 2012

Quick to launch. No agents required. Many configuration options.

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Network Engineer at a manufacturing company with 5,001-10,000 employees

May 29, 2012

We moved from nGenius to Orion NPM about 3 years ago and are very happy with the performance, features, and pricing, the company is very pro-active, as in adding additional features and being responsive to customer requests.

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Director of IT at a tech company with 51-200 employees

Jun 28, 2012

Whether you want basic enterprise network monitoring or a full suite of network diagnostic tools and monitors, I recommend Orion 9 for its full feature set and ease of use.

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Network Manager at a tech company with 51-200 employees

Jul 11, 2012

SolarWinds Orion NPM tracks bottlenecks in your network infrastructure and lets you troubleshoot them before a disaster happens.

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Network Engineer at a retailer with 51-200 employees

Jul 12, 2012

The monitoring system of Orion is powerful and has become a positive feature in the company.

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Network Engineer at a university with 51-200 employees

Nov 28, 2012

Solarwinds network performance monitor is a strong product that combines management (SNMP), monitoring (SYSLOG) and configuration of routers and switches.

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Works with 51-200 employees

Mar 6, 2013

Feature rich produce suite that addresses many aspects of BSM.

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Sr System Engineer at a outsourcing company with 501-1,000 employees

Mar 31, 2013

Our search finally ended at this Orion’s NPM tool which has great scalability and reliability.

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Network Engineer at a computer software company with 501-1,000 employees

Mar 31, 2013

Solarwinds NPM has lots of features not found in some other network performance monitoring tools e.g. seamless integration with Microsoft Active Directory.

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Network Engineer at a media company with 1,001-5,000 employees

Jan 29, 2014

Utilize this product to its full potential, NOC will find it very useful and easy to manage.

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SolarWinds NPM Cons review quotes

Network Engineer at a tech company with 51-200 employees

Apr 29, 2012

Network discovery missed many devices.

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Network Engineer at a manufacturing company with 5,001-10,000 employees

May 29, 2012

The constant flow of new features and re-designing of the product sometimes presents bugs that were not identified.

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Director of IT at a tech company with 51-200 employees

Jun 28, 2012

New, web-based interface lacks some features of traditional GUI.

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Free Report: SolarWinds NPM Reviews and More

Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.

884,933 professionals have used our research since 2012.

Network Manager at a tech company with 51-200 employees

Jul 11, 2012

Resource utilization is heavy so you need to analyze the server before using it for multiple roles.

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Network Engineer at a retailer with 51-200 employees

Jul 12, 2012

Bulk Node attach is chaos.

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Network Engineer at a university with 51-200 employees

Nov 28, 2012

New, web-based interface lacks some features of traditional GUI.

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Works with 51-200 employees

Mar 6, 2013

There isn't a great deal of flexibility to create custom metrics that can be discovered easily or custom aggregation schemes.

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Sr System Engineer at a outsourcing company with 501-1,000 employees

Mar 31, 2013

User Interface needs improvement as it is not very attractive.

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Network Engineer at a computer software company with 501-1,000 employees

Mar 31, 2013

The user interface is not intuitive enough and needs improvements in certain parts.

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Network Engineer at a media company with 1,001-5,000 employees

Jan 29, 2014

Perhaps they could hire more tech support for this awesome product.

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Show 10 more reviews (out of 141)

Product Categories

Product Categories

Network Monitoring Software

IT Infrastructure Monitoring

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Product Categories

Product Categories

Network Monitoring Software

IT Infrastructure Monitoring

Cloud Monitoring Software

Popular Comparisons

Popular Comparisons

Datadog vs SolarWinds NPM

Zabbix vs SolarWinds NPM

New Relic vs SolarWinds NPM

PRTG Network Monitor vs SolarWinds NPM

Azure Monitor vs SolarWinds NPM

Juniper Mist Premium Analytics vs SolarWinds NPM

NinjaOne vs SolarWinds NPM

Splunk Observability Cloud vs SolarWinds NPM

Elastic Observability vs SolarWinds NPM

LogicMonitor vs SolarWinds NPM

Nagios XI vs SolarWinds NPM

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