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SolarWinds NPM pros and cons

Vendor: SolarWinds
4.1 out of 5
Badge Leader

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
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Prominent pros & cons

PROS

SolarWinds NPM offers highly flexible customization options, allowing it to adapt to various organizational needs.
Its ease of setup and use, from installation to device discovery, is highly appreciated by users.
The platform's monitoring capabilities cover a wide range of network components, servers, and virtual environments.
Users find the alerting and reporting features to be valuable for proactive network management.
SolarWinds NPM is regarded as stable, reliable, and scalable, effectively managing a large number of users.

CONS

SolarWinds NPM requires better license management and integration capabilities.
There is a need for enhanced real-time analytics and better API capabilities.
Documentation is weak, leading to challenges in implementation and platform selection.
Scalability poses issues, requiring additional gateways and complex modular licensing.
Technical support is often slow, with frequent issues and inadequate international availability.
 

SolarWinds NPM Pros review quotes

Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Dec 8, 2025
In my experience with SolarWinds NPM Quality of Experience dashboard, it fulfilled all of our requirements.
reviewer2079555 - PeerSpot reviewer
Network Architect at a logistics company with 5,001-10,000 employees
Jul 2, 2024
The alerting system in SolarWinds NPM aids in proactive network management.
SJ
Network Security Engineer at a comms service provider with 51-200 employees
Feb 25, 2025
SolarWinds is user-friendly with a manageable console.
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Masud Alam - PeerSpot reviewer
Manager at Optimum Origens Inc.
Sep 9, 2024
For end-user performance monitoring, we like features such as availability of our all devices.
Tochukwu Uzomba - PeerSpot reviewer
Solutions Architect at Boch Systems Company Limited
Nov 20, 2024
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
WM
Network Administrator at PT Bni Life Insurance
Nov 12, 2024
Everything has been complete and stable for our needs over the past four years.
Jami Ullah - PeerSpot reviewer
Senior Network Admin at a financial services firm with 201-500 employees
Sep 30, 2024
The most valuable feature is the vital states of the devices as it provides overall CPU and device health information.
RP
Consultant at HCL Technologies
Aug 30, 2024
The solution is user-friendly and has many options for customized monitoring that other tools don't have.
KhalidOmer - PeerSpot reviewer
Data Center Engineer at a retailer with 5,001-10,000 employees
Oct 11, 2024
The abnormal traffic notifications are good. Most of them are remote, and it is very good for notifications and monitoring for the traffic.
MohitKumar - PeerSpot reviewer
Senior Specialist at a consultancy with 10,001+ employees
Sep 30, 2022
Monitoring capabilities are at a high level and it is easy to see utilization, access ports, and CPU memory in real time or through a lens for long-term visualization.
 

SolarWinds NPM Cons review quotes

Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Dec 8, 2025
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it.
reviewer2079555 - PeerSpot reviewer
Network Architect at a logistics company with 5,001-10,000 employees
Jul 2, 2024
The market is changing, and people are expecting automation. I think that's a disadvantage.
SJ
Network Security Engineer at a comms service provider with 51-200 employees
Feb 25, 2025
A need for improvement is in the technical support provided by SolarWinds.
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Masud Alam - PeerSpot reviewer
Manager at Optimum Origens Inc.
Sep 9, 2024
They don't have a local support team.
Tochukwu Uzomba - PeerSpot reviewer
Solutions Architect at Boch Systems Company Limited
Nov 20, 2024
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
WM
Network Administrator at PT Bni Life Insurance
Nov 12, 2024
The solution is considered expensive.
Jami Ullah - PeerSpot reviewer
Senior Network Admin at a financial services firm with 201-500 employees
Sep 30, 2024
It would be beneficial if NPM offered support for Oracle Cloud Infrastructure (OCI), as currently, it does not support this and we are migrating our services there.
RP
Consultant at HCL Technologies
Aug 30, 2024
The solution's database performance could be improved.
KhalidOmer - PeerSpot reviewer
Data Center Engineer at a retailer with 5,001-10,000 employees
Oct 11, 2024
The price could be better.
MohitKumar - PeerSpot reviewer
Senior Specialist at a consultancy with 10,001+ employees
Sep 30, 2022
The solution needs to integrate with additional SDN technologies that are part of the hyper market.