Elastic Observability vs SolarWinds NPM comparison

Elastic and SolarWinds are both solutions in the IT Infrastructure Monitoring category. Elastic is ranked #15 with an average rating of 9.0, while SolarWinds is ranked #5 with an average rating of 8.5. Elastic holds a 1.4% mindshare in IM, compared to SolarWinds’s 3.4% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 92% of SolarWinds users who would recommend it.

Elastic Observability

Read 29 Elastic Observability reviews

10,155 Views
4,062 Comparison Views

88% willing to recommend

SolarWinds NPM

Read 160 SolarWinds NPM reviews

18,343 Views
9,355 Comparison Views

92% willing to recommend

Elastic Observability

SolarWinds NPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

SolarWinds NPM and Elastic Observability are competitors in the network performance and monitoring category. SolarWinds NPM appears to have the upper hand with its proactive approach to network management and a more robust support system, despite some challenges with cost and resource usage.

Features: SolarWinds NPM offers robust fault and availability management, mature SNMP-based monitoring with modular pricing, and extensive customization options. Its alerting system provides real-time network performance visibility and scalability across devices. Elastic Observability stands out for its open-source foundation, seamless integration, machine learning features, and comprehensive log and data analysis across environments.

Room for Improvement: SolarWinds NPM faces issues with resource-heavy utilization, limited network mapping, and complex licensing. Users report frequent updates causing bugs and limited browser support. Elastic Observability could improve in visualization, application performance management capabilities, and expanding machine learning integrations. Users suggest easier deployment and broader customization options.

Ease of Deployment and Customer Service: SolarWinds NPM is mainly deployed on-premises but also supports hybrid environments. It is recognized for its 24/7 customer service, comprehensive online support resources, and a strong user community, although its support responsiveness can vary. Elastic Observability offers flexibility across on-premises, hybrid, and cloud environments, although its user community and support presence may be limited compared to SolarWinds NPM, which benefits from a more engaging customer support model with an active community platform.

Pricing and ROI: SolarWinds NPM's pricing can be high, with costs tied to licensing tiers and additional modules, but users report a good return on investment due to its proactive network management capabilities. Elastic Observability, leveraging an open-source model, is economical for larger users, with premium features adding to costs. It generally provides competitive pricing, particularly favorable against higher-end alternatives like Dynatrace or New Relic.

To learn more, read our detailed Elastic Observability vs. SolarWinds NPM Report (Updated: April 2026).

Buyer's Guide

Elastic Observability vs. SolarWinds NPM

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.5

Elastic Observability enhances cost-effectiveness by reducing incidents, automating fixes, and visualizing cloud operations, saving time and resources.

Sentiment score

7.0

SolarWinds NPM enhances network management and cost efficiency, providing superior monitoring, fast issue resolution, and significant ROI.

Elastic Observability has saved us time as it's much easier to find relevant pieces across the system in one screen compared to our own software, and it has saved resources too since the same resources can use less time.

Stefan Decuypere

Technology Consultant at Hybrid software

For more quotes and insights, download the Elastic Observability report

The return on investment is significant as the solution effectively reduces costs while being worth its expense.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

For more quotes and insights, download the SolarWinds NPM report

Customer Service

Sentiment score

7.6

Elastic Observability customers appreciate their helpful support, quick responses, and valuable documentation, despite some challenges in complex issue resolution.

Sentiment score

6.9

SolarWinds NPM support is knowledgeable and helpful but faces criticism for slow responses and aggressive sales tactics.

Elastic support really struggles in complex situations to resolve issues.

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Their excellent documentation typically helps me solve any issues I encounter.

Stefan Decuypere

Technology Consultant at Hybrid software

For more quotes and insights, download the Elastic Observability report

If there is no timely response, getting a resolution is more difficult.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

We had contact with SolarWinds regarding the implementation, and they were helpful.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

They have good technical support.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

For more quotes and insights, download the SolarWinds NPM report

Scalability Issues

Sentiment score

7.2

Elastic Observability is praised for scalability and ease of deployment, despite potential complexities and internal process limitations.

Sentiment score

6.9

SolarWinds NPM offers scalable solutions for various environments, with possible increased costs and challenges on virtual platforms.

I rate the scalability of Elastic Observability as a ten, as we have never seen issues even with a lot of data coming in from more customers, provided we have the appropriate configuration.

Stefan Decuypere

Technology Consultant at Hybrid software

Elastic Observability seems to have a good scale-out capability.

Syed Waqar Uddin

Chief Cloud Architect at a tech services company with 11-50 employees

Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

For more quotes and insights, download the Elastic Observability report

SolarWinds NPM is scalable and effective in handling large network infrastructures.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

For more quotes and insights, download the SolarWinds NPM report

Stability Issues

Sentiment score

8.2

Elastic Observability is stable and reliable, with high user ratings, efficiently handling large data volumes with proper configuration.

Sentiment score

7.5

SolarWinds NPM is stable, with issues arising during upgrades; regular updates and support enhance its performance.

There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

It is very stable, and I would rate it ten out of ten based on my interaction with it.

Adelina Craciun

Product Owner at Swisscom

I would rate the stability of Elastic Observability as a ten, as we don't experience any issues.

Stefan Decuypere

Technology Consultant at Hybrid software

For more quotes and insights, download the Elastic Observability report

The NPM product is stable, particularly when used for simple network monitoring.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

For more quotes and insights, download the SolarWinds NPM report

Room For Improvement

Elastic Observability needs automation, AI, and customization improvements, addressing complex deployment, market presence, metrics, licensing, and usability issues.

SolarWinds NPM users seek improvements in network discovery, interface, integration, resource usage, cloud support, security, and pricing adjustments.

For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.

Lakshmi Bodepu

Senior Consultant at Skillfield

It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.

reviewer708360

Senior Technical Sales at a tech vendor with 1,001-5,000 employees

Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

For more quotes and insights, download the Elastic Observability report

SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Customers have given feedback about the delayed response times from the technical team.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

For more quotes and insights, download the SolarWinds NPM report

Setup Cost

Elastic Observability provides competitive pricing, benefiting large enterprises with comprehensive licensing, but may be costly for smaller users.

SolarWinds NPM pricing is competitive yet complex, appealing to some while being costly for smaller enterprises or multi-module needs.

The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.

Adelina Craciun

Product Owner at Swisscom

Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.

Syed Waqar Uddin

Chief Cloud Architect at a tech services company with 11-50 employees

Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.

Lakshmi Bodepu

Senior Consultant at Skillfield

For more quotes and insights, download the Elastic Observability report

The solution is considered expensive.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

Pricing-wise, SolarWinds NPM is more expensive than PRTG.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

It is not too pricey and is adequate.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

For more quotes and insights, download the SolarWinds NPM report

Valuable Features

Elastic Observability excels with flexible integration, powerful search, scalability, real-time insights, affordability, and robust support, enhancing efficiency.

SolarWinds NPM offers easy deployment, strong monitoring, and seamless integration, enhancing network management with intuitive dashboards and real-time insights.

The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.

Syed Waqar Uddin

Chief Cloud Architect at a tech services company with 11-50 employees

the most valued feature of Elastic is its log analytics capabilities.

reviewer708360

Senior Technical Sales at a tech vendor with 1,001-5,000 employees

All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.

Adelina Craciun

Product Owner at Swisscom

For more quotes and insights, download the Elastic Observability report

Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

The most valuable feature for us is the database performance analyzer, which we use a lot.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

For more quotes and insights, download the SolarWinds NPM report

Categories and Ranking

Elastic Observability

Ranking in IT Infrastructure Monitoring

15th

Ranking in Cloud Monitoring Software

11th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (11th), Log Management (15th), Container Monitoring (5th)

SolarWinds NPM

Ranking in IT Infrastructure Monitoring

5th

Ranking in Cloud Monitoring Software

8th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

160

Ranking in other categories

Network Monitoring Software (3rd)

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 1.4%, down from 3.8% compared to the previous year. The mindshare of SolarWinds NPM is 3.4%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
SolarWinds NPM	3.4%
Elastic Observability	1.4%
Other	95.2%

IT Infrastructure Monitoring

Featured Reviews

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities

In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.

Read full review

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards

Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Read full review

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Government

Manufacturing Company

11%

Financial Services Firm

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	33
Large Enterprise	85

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?

The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...

See all answers

What needs improvement with Elastic Observability?

After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...

See all answers

What is your primary use case for Elastic Observability?

My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...

See all answers

What is the best network monitoring software for large enterprises?

From my point of view, SolarWind is the best tool.

See all answers

What is the best network monitoring software for large enterprises?

We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...

See all answers

Comparisons

Dynatrace vs Elastic Observability

Compared 5% of the time

Grafana vs Elastic Observability

Compared 5% of the time

New Relic vs Elastic Observability

Compared 4% of the time

Datadog vs Elastic Observability

Compared 4% of the time

Sentry vs Elastic Observability

Compared 3% of the time

More Elastic Observability Competitors

ManageEngine OpManager vs SolarWinds NPM

Compared 4% of the time

Nagios XI vs SolarWinds NPM

Compared 3% of the time

DX Spectrum vs SolarWinds NPM

Compared 3% of the time

Zabbix vs SolarWinds NPM

Compared 3% of the time

Entuity vs SolarWinds NPM

Compared 2% of the time

More SolarWinds NPM Competitors

Product Reports

Buyer's Guide

Elastic Observability

May 2026

Download Elastic Observability product report

Buyer's Guide

SolarWinds NPM

April 2026

Download SolarWinds NPM product report

Also Known As

No data available

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer

Overview

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.

SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.

What are the key features of SolarWinds NPM?

User-Friendly Interface: Simplifies navigation and operation.
Customizable Dashboards: Allows personalized data views.
Real-Time Monitoring: Provides instant updates on network performance.
Strong Alerting Capabilities: Offers immediate notifications for issues.
Scalability: Supports growth with ease.
Integration: Works smoothly with other tools for comprehensive monitoring.
SNMP Monitoring: Tracks device stats effectively.
NetPath: Helps visualize network paths and performance.

What benefits and ROI can users expect?

Improved Network Visibility: Enables proactive issue resolution.
Enhanced Diagnostics: Facilitates quicker troubleshooting.
Real-Time Performance Data: Supports informed decision-making.
Ease of Deployment: Reduces setup time and complexity.
Infrastructure Monitoring: Ensures network stability and reliability.
Custom Integration: Adapts to existing IT environments.

In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.

SolarWinds

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

Buyer's Guide

Elastic Observability vs. SolarWinds NPM

April 2026

Free Report: Elastic Observability vs. SolarWinds NPM

Find out what your peers are saying about Elastic Observability vs. SolarWinds NPM and other solutions. Updated: April 2026.

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