SolarWinds NPM and ManageEngine OpManager compete in the network monitoring and management category. SolarWinds NPM seems to have the upper hand due to its extensive customization capabilities and strong alerting system.
Features: SolarWinds NPM is recognized for its robust toolset offering multiple configuration options, a strong alerting system, and integration capabilities with various network devices. It supports extensive customization, allowing businesses to tailor the product to specific needs. ManageEngine OpManager is known for straightforward monitoring, a broad feature set, and competitive pricing, though it might not provide the same level of customization as SolarWinds.
Room for Improvement: Users suggest that SolarWinds NPM could enhance its network discovery process, alert configuration, and integrate multiple features into a single interface. Its support resources can be limited for non-Cisco equipment. ManageEngine OpManager users notice issues with recording performance, accuracy in monitoring, and seek more support for additional features and devices. Enhanced AI capabilities and improved dashboard customization are potential areas for improvement.
Ease of Deployment and Customer Service: SolarWinds NPM and ManageEngine OpManager are primarily deployed on-premises. SolarWinds offers hybrid cloud options, while OpManager also provides limited public cloud deployment. SolarWinds NPM users report mixed experiences with customer service, appreciating responsive technical support but experiencing aggressive sales tactics. ManageEngine OpManager receives similar reviews, with users valuing timely support but noting the need for faster response times.
Pricing and ROI: SolarWinds NPM uses modular pricing, allowing businesses to purchase specific functionalities, leading to potentially higher costs based on feature requirements. It is seen as costly compared to some competitors but offers a favorable ROI due to comprehensive monitoring. ManageEngine OpManager is described as more cost-effective, with competitive pricing appealing to smaller enterprises, providing strong ROI, especially when using multiple ManageEngine products together.
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
I would recommend a rating of ten out of ten for support.
More support is needed, especially on weekends.
I would give nine points out of ten for ManageEngine OpManager's technical support.
If there is no timely response, getting a resolution is more difficult.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
Scalability is needed more in automation and AI functionalities.
We can change the licenses for devices at any time to accommodate our needs.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
The NPM product is stable, particularly when used for simple network monitoring.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Customers have given feedback about the delayed response times from the technical team.
I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
It is not too pricey and is adequate.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
The alerts and the ability to restart services or computers or end devices in ManageEngine OpManager are what I find most valuable.
Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.
The most valuable feature for us is the database performance analyzer, which we use a lot.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
| Product | Mindshare (%) |
|---|---|
| SolarWinds NPM | 3.7% |
| ManageEngine OpManager | 1.7% |
| Other | 94.6% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 15 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 33 |
| Large Enterprise | 85 |
ManageEngine OpManager offers real-time network performance monitoring and reporting. Known for its customizable dashboards and topology maps, it supports device monitoring and alerting, enhanced by features like Firewall Analyzer and NetFlow.
Designed for network infrastructure management, ManageEngine OpManager monitors servers, devices, applications, and security across on-premise and cloud environments. Adaptive thresholds and automation simplify proactive monitoring, while issues with dashboard design, business view enhancements, performance stability in large deployments, and licensing warrant attention. Its machine learning and AI could be more advanced. Despite these, organizations use its comprehensive dashboards for real-time insights into CPU, RAM, and disk utilization, receiving notifications for unauthorized requests or performance issues.
What are the key features of ManageEngine OpManager?ManageEngine OpManager is widely implemented in industries requiring robust network infrastructure management. Companies in sectors with complex server and application needs benefit from its monitoring and alerting capabilities. Its ability to manage and provide insights across distributed locations makes it a valuable tool for enterprises operating in both on-premise and cloud environments.
SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.
SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.
What are the key features of SolarWinds NPM?In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.
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