ScienceLogic and ManageEngine OpManager are competitors in the network monitoring software market. ScienceLogic appears to have an advantage in enterprise-level environments due to its automation and integration capabilities, whereas ManageEngine OpManager is favored for cost-effectiveness and simplicity in monitoring.
Features: ScienceLogic stands out with customizable dashboards, rich integration options, and built-in automation for fault reduction and efficiency. It excels in supporting multi-tenant environments and comprehensive event management. ManageEngine OpManager offers robust network monitoring, clear alerts and notifications, and cost-efficient operations, making it ideal for straightforward monitoring needs.
Room for Improvement: ScienceLogic struggles with a complex interface, reporting limitations, and some technical support issues. Users suggest enhancements for reporting and easier configuration. ManageEngine OpManager could improve its storage monitoring, backup solutions, and dashboard flexibility. Its software performance is affected in larger infrastructures, indicating a need for optimization.
Ease of Deployment and Customer Service: ScienceLogic supports both cloud and on-premises deployments. It has a mixed reputation for technical support but receives praise for its technical vision and dedicated service. ManageEngine OpManager mainly operates on-premises and has varying feedback on deployment ease. While its service is generally positive, improvements in documentation and support are needed.
Pricing and ROI: ScienceLogic is pricier, targeting enterprises with flexible pricing models. Its ROI is linked to problem resolution and proactive monitoring, despite high initial costs. ManageEngine OpManager is competitively priced, offering an affordable option with tangible ROI through comprehensive monitoring without high additional costs, appealing to budget-conscious organizations.
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
The rating for support would be six out of ten for ManageEngine OpManager.
I would give nine points out of ten for ManageEngine OpManager's technical support.
More support is needed, especially on weekends.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
Scalability is needed more in automation and AI functionalities.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
If identifying the interface was easier, it would take less time to configure.
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
Managing platforms and network device virtualization on one platform is beneficial.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
| Product | Market Share (%) |
|---|---|
| ManageEngine OpManager | 1.5% |
| ScienceLogic | 1.1% |
| Other | 97.4% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 15 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.
ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.
What are ScienceLogic's most important features?ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.
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