ScienceLogic and ManageEngine OpManager are competitors in the network monitoring software market. ScienceLogic appears to have an advantage in enterprise-level environments due to its automation and integration capabilities, whereas ManageEngine OpManager is favored for cost-effectiveness and simplicity in monitoring.
Features: ScienceLogic stands out with customizable dashboards, rich integration options, and built-in automation for fault reduction and efficiency. It excels in supporting multi-tenant environments and comprehensive event management. ManageEngine OpManager offers robust network monitoring, clear alerts and notifications, and cost-efficient operations, making it ideal for straightforward monitoring needs.
Room for Improvement: ScienceLogic struggles with a complex interface, reporting limitations, and some technical support issues. Users suggest enhancements for reporting and easier configuration. ManageEngine OpManager could improve its storage monitoring, backup solutions, and dashboard flexibility. Its software performance is affected in larger infrastructures, indicating a need for optimization.
Ease of Deployment and Customer Service: ScienceLogic supports both cloud and on-premises deployments. It has a mixed reputation for technical support but receives praise for its technical vision and dedicated service. ManageEngine OpManager mainly operates on-premises and has varying feedback on deployment ease. While its service is generally positive, improvements in documentation and support are needed.
Pricing and ROI: ScienceLogic is pricier, targeting enterprises with flexible pricing models. Its ROI is linked to problem resolution and proactive monitoring, despite high initial costs. ManageEngine OpManager is competitively priced, offering an affordable option with tangible ROI through comprehensive monitoring without high additional costs, appealing to budget-conscious organizations.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
I would give nine points out of ten for ManageEngine OpManager's technical support.
More support is needed, especially on weekends.
I would recommend a rating of ten out of ten for support.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
Scalability is needed more in automation and AI functionalities.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
Managing platforms and network device virtualization on one platform is beneficial.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.
Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.
What are ScienceLogic's most important features?ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.
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