ScienceLogic and DX Unified Infrastructure Management are leading products in the IT infrastructure management space. ScienceLogic excels in customer support and pricing, whereas DX Unified Infrastructure Management is chosen for its advanced features.
Features: ScienceLogic excels in providing a holistic view of IT environments, automating workflows, and enhanced user reviews. DX Unified Infrastructure Management includes robust monitoring, performance capabilities, and advanced analytics.
Room for Improvement: ScienceLogic could improve its reporting capabilities, integrations, and user interface. DX Unified Infrastructure Management needs a more intuitive configuration process, better documentation, and a simplified setup process.
Ease of Deployment and Customer Service: ScienceLogic has a straightforward deployment process and excellent customer support. DX Unified Infrastructure Management offers robust functionality but comes with a complex setup and varying support experiences.
Pricing and ROI: ScienceLogic is considered affordable with a good return on investment. DX Unified Infrastructure Management, though higher in cost, offers value through its comprehensive features.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
Better support and more accessible resources are crucial.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
The solution is flexible, user-friendly, and offers essential functionality for transaction monitoring.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
| Product | Market Share (%) |
|---|---|
| ScienceLogic | 1.6% |
| DX Unified Infrastructure Management | 1.1% |
| Other | 97.3% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.
ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.
What are ScienceLogic's most important features?ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.
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