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DX Unified Infrastructure Management vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.
Sentiment score
6.8
SolarWinds NPM is praised for reducing costs, offering quick ROI, and enhancing network management with reliable alerts and reporting.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
Network Administrator at PT Bni Life Insurance
 

Customer Service

Sentiment score
6.8
DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.
Sentiment score
6.9
SolarWinds NPM's customer service is praised, but technical support varies, with some users noting slow responses and availability issues.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
Solution Architect at SA Consulting
If there is no timely response, getting a resolution is more difficult.
Network Security Engineer at a comms service provider with 51-200 employees
Regarding technical support from SolarWinds, I find it excellent.
Assistant Manager at a outsourcing company with 10,001+ employees
We had contact with SolarWinds regarding the implementation, and they were helpful.
Network Administrator at PT Bni Life Insurance
 

Scalability Issues

Sentiment score
7.5
DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.
Sentiment score
6.9
SolarWinds NPM efficiently scales in large environments, but may require extra polling engines and face complex licensing challenges.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
Solution Architect at SA Consulting
SolarWinds NPM is scalable and effective in handling large network infrastructures.
Solutions Architect at Boch Systems Company Limited
 

Stability Issues

Sentiment score
6.7
DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.
Sentiment score
7.5
SolarWinds NPM is praised for stability, with resource allocation and documentation adherence mitigating most upgrade-related issues.
For stability, I rate SolarWinds NPM as a ten, which is the best.
Assistant Manager at a outsourcing company with 10,001+ employees
The NPM product is stable, particularly when used for simple network monitoring.
Network Security Engineer at a comms service provider with 51-200 employees
 

Room For Improvement

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.
SolarWinds NPM requires enhancements in analytics, scalability, UI, security, integration, customization, monitoring, automation, stability, and cost-effectiveness.
Better support and more accessible resources are crucial.
Solution Architect at SA Consulting
I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.
Manager IT at a manufacturing company with 1,001-5,000 employees
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Solutions Architect at Boch Systems Company Limited
Customers have given feedback about the delayed response times from the technical team.
Network Security Engineer at a comms service provider with 51-200 employees
 

Setup Cost

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.
SolarWinds NPM offers a flexible licensing model with competitive pricing, though costs may rise for extensive setups.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Solution Architect at SA Consulting
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
Solutions Architect at Boch Systems Company Limited
It is not too pricey and is adequate.
Manager IT at a manufacturing company with 1,001-5,000 employees
The solution is considered expensive.
Network Administrator at PT Bni Life Insurance
 

Valuable Features

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.
SolarWinds NPM provides intuitive network monitoring with advanced customization, scalability, and proactive alerts, suiting diverse business needs.
The solution is flexible, user-friendly, and offers essential functionality for transaction monitoring.
Solution Architect at SA Consulting
The ability to customize the dashboard in SolarWinds NPM provides key benefits like saving time and money, and streamlining some processes.
Assistant Manager at a outsourcing company with 10,001+ employees
Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.
Manager IT at a manufacturing company with 1,001-5,000 employees
It provides a detailed overview of the network, which is valuable.
Network Security Engineer at a comms service provider with 51-200 employees
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
55th
Ranking in IT Infrastructure Monitoring
36th
Ranking in Cloud Monitoring Software
29th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (20th), AIOps (23rd)
SolarWinds NPM
Ranking in Network Monitoring Software
2nd
Ranking in IT Infrastructure Monitoring
6th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.1%, up from 0.5% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.7%
DX Unified Infrastructure Management1.1%
Other95.2%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
16%
Outsourcing Company
8%
Manufacturing Company
7%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about DX Unified Infrastructure Management vs. SolarWinds NPM and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.