The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we have received from various customers.
Team Lead-IT service Management at a comms service provider with 1,001-5,000 employees
Real User
Nov 28, 2022
For us, while the base price is the same, we are moving device types and are in the process of negotiating costs with Broadcom. They have a price for MSPs and also for services. We are trying to reduce the cost. However, with UIM, we are not using unlimited as we're trying to negotiate with NetOps. We have a baseline for a three-year contract. Generally, it is an affordable option. I'd rate the product four out of five in terms of cost.
Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution.
Learn what your peers think about DX Unified Infrastructure Management. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we have received from various customers.
For us, while the base price is the same, we are moving device types and are in the process of negotiating costs with Broadcom. They have a price for MSPs and also for services. We are trying to reduce the cost. However, with UIM, we are not using unlimited as we're trying to negotiate with NetOps. We have a baseline for a three-year contract. Generally, it is an affordable option. I'd rate the product four out of five in terms of cost.
My understanding is the solution is expensive. I'm not 100% sure of the exact pricing.
Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution.
I believe we pay around CAD $400,000 per year. It's a pay per consumption fee.