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ScienceLogic vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ScienceLogic
Ranking in Network Monitoring Software
23rd
Ranking in Server Monitoring
12th
Ranking in IT Infrastructure Monitoring
20th
Ranking in Cloud Monitoring Software
17th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), IT Operations Analytics (10th), AIOps (12th)
WhatsUp Gold
Ranking in Network Monitoring Software
25th
Ranking in Server Monitoring
18th
Ranking in IT Infrastructure Monitoring
23rd
Ranking in Cloud Monitoring Software
27th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (44th), Configuration Management (22nd), Log Management (41st), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of ScienceLogic is 1.4%, up from 1.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ScienceLogic1.4%
WhatsUp Gold2.0%
Other96.6%
Network Monitoring Software
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ScienceLogic has given us the ability to generate tickets directly from monitoring events."
"We have received an ROI from the use of ScienceLogic, and we are getting better visibility and help on the platform."
"ScienceLogic is a good tool, with strong SaaS-based monitoring capabilities across cloud environments, data centers, and hybrid environments, and it covers many technologies from a monitoring perspective with solid AIOps and event management features."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"It has given us comprehensive monitoring across all platforms."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Customer Service is fantastic."
"It has a lot of integration capabilities as well; we can integrate with a lot of things, monitor emails and APIs, handle customization and automation, and there is a great dashboard with many features to take advantage of."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"This product has aided us in procurement and is overall a well-priced solution."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"One thing good about WhatsUp Gold is that it is fairly stable."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"It handles the basics of monitoring."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The documentation is very good."
 

Cons

"They should improve their support process and add chat."
"The product must educate its strategic partners for deployment."
"Use the professional services proposed solution to support private MIBs, we are encountering what appears to be poling time outs, which creates false positives."
"From a performance perspective, it needs to improve a lot."
"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."
"Simplified Interface - ScienceLogic can be a bit overwhelming when you begin working with it."
"The reporting module needs work."
"The overall product rating is six out of ten. It's suitable for specific customers, although slower in implementation and offering tougher ROI compared to some."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The product is old and not updated."
 

Pricing and Cost Advice

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"The pricing model for ScienceLogic could improve."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"There is a license needed to use WhatsUp Gold."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The pricing can be on the expensive side when considering competing products."
"Pricing is reasonable compared to other products."
"The price of WhatsUp Gold is good."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
9%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise27
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ScienceLogic vs. WhatsUp Gold and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.