ScienceLogic vs WhatsUp Gold comparison

ScienceLogic and Progress Software are both solutions in the Network Monitoring Software category. ScienceLogic is ranked #29 with an average rating of 9.0, while Progress Software is ranked #23 with an average rating of 8.0. ScienceLogic holds a 1.4% mindshare in NMS, compared to Progress Software’s 2.3% mindshare. Additionally, 93% of ScienceLogic users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

ScienceLogic

Read 46 ScienceLogic reviews

7,778 Views
4,200 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

10,003 Views
5,802 Comparison Views

85% willing to recommend

ScienceLogic

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

ScienceLogic and WhatsUp Gold are popular network monitoring solutions. Based on the comparison, WhatsUp Gold's ease of use and clear visualization give it an advantage for users wanting straightforward solutions.

Features: ScienceLogic offers comprehensive monitoring capabilities, scalability, and integration with third-party tools. WhatsUp Gold provides ease of use, clear visualization of network data, and straightforward deployment.

Room for Improvement: ScienceLogic needs a more intuitive interface, better documentation, and improved ease of use. WhatsUp Gold requires more advanced features, better scalability, and enhanced capabilities.

Ease of Deployment and Customer Service: ScienceLogic's deployment is complex but manageable with strong customer support. WhatsUp Gold is praised for its straightforward deployment process and responsive customer service.

Pricing and ROI: ScienceLogic's setup costs are higher, but users feel the ROI justifies the investment due to its extensive features. WhatsUp Gold offers lower initial costs and a shorter path to realizing ROI, appealing to budget-conscious buyers.

To learn more, read our detailed ScienceLogic vs. WhatsUp Gold Report (Updated: April 2026).

Buyer's Guide

ScienceLogic vs. WhatsUp Gold

April 2026

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Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ScienceLogic

Ranking in Network Monitoring Software

29th

Ranking in Server Monitoring

14th

Ranking in IT Infrastructure Monitoring

19th

Ranking in Cloud Monitoring Software

13th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Unified Communications Monitoring (1st), IT Operations Analytics (9th), AIOps (13th)

WhatsUp Gold

Ranking in Network Monitoring Software

23rd

Ranking in Server Monitoring

15th

Ranking in IT Infrastructure Monitoring

18th

Ranking in Cloud Monitoring Software

22nd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Configuration Management (21st), Log Management (41st), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ScienceLogic is 1.4%, up from 1.3% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.3%
ScienceLogic	1.4%
Other	96.3%

Network Monitoring Software

Featured Reviews

Pallagani Siva Koteswararao

Assistant Consultant at Tata Consultancy

Comprehensive monitoring streamlines operations with room for user support enhancement

I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration of ScienceLogic with our existing IT ecosystems has significantly benefited our organization, as all alerts now directly go to IBM Netcool and then to the ITSM tool, ServiceNow."

"ScienceLogic is a good tool, with strong SaaS-based monitoring capabilities across cloud environments, data centers, and hybrid environments, and it covers many technologies from a monitoring perspective with solid AIOps and event management features."

"It has allowed us to grow, as we’re able to offer new services to our customers that they didn't have in the past, opening a whole new door of monitoring offerings to our customers and what we can provide for them on top of what we already are providing."

"We were able to increase the monitoring coverage of both our legacy and public cloud based infrastructures, while also cutting costs by over $2 million across a five year period."

"A major benefit is eliminating visibility gaps, which motivates me to consolidate tools."

"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."

"ScienceLogic's custom enablement, which I can achieve as a Python developer, is unique."

"The whole platform overall is very powerful."

More ScienceLogic pros

"Auto scanning is most valuable. It looks for rogue devices on your network."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"It is stable."

"In terms of pricing, I'd say that the pricing is nice and the product is good."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."

More WhatsUp Gold pros

Cons

"I would like to see out-of-the-box standard dashboards for common services."

"Reporting needs to be improved. It was sold as a tool we could use for our clients and it was a complete failure."

"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."

"There are often bugs in new releases."

"Turning it on was pretty straightforward but getting it configured was a Herculean task and a lot of work."

"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."

"They need a little more self-service."

"As we have increased the amount of devices and the range of those devices we have run in to scaling issues which will most likely cause us to stand up a brand new instance of ScienceLogic to meet our needs."

More ScienceLogic cons

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"Regional product team support is not very good."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"The technical support does not bother to respond."

More WhatsUp Gold cons

Pricing and Cost Advice

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"The pricing model for ScienceLogic could improve."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

More ScienceLogic pricing and cost advice

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The pricing can be on the expensive side when considering competing products."

"Pricing is reasonable compared to other products."

"The most valuable feature is the cost compared to other solutions."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The price of WhatsUp Gold is good."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"This is a well priced solution."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

10%

Government

Comms Service Provider

Financial Services Firm

12%

Manufacturing Company

11%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

See all answers

What needs improvement with ScienceLogic?

See all answers

What is your primary use case for ScienceLogic?

Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

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Compared 3% of the time

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Compared 3% of the time

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Compared 3% of the time

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Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

LogicMonitor vs WhatsUp Gold

Compared 3% of the time

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Product Reports

Buyer's Guide

ScienceLogic

April 2026

Download ScienceLogic product report

Buyer's Guide

WhatsUp Gold

April 2026

Download WhatsUp Gold product report

Overview

ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.

ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.

What are ScienceLogic's most important features?

Customizable Dashboards: Tailor views for precise monitoring across different environments.
PowerPacks: Extensive device integrations reduce visibility gaps.
Real-time Data Analysis: Enables quick decision-making with up-to-date insights.
Seamless Integration: Compatible with multiple platforms to unify IT systems.
Adaptive Infrastructure: Supports both modern and legacy systems with ease.

What benefits should users look for in reviews?

Operational Efficiency: Automates event management and simplifies monitoring tasks.
Scalable Support: Grows with the organizational needs, accommodating larger infrastructures.
Comprehensive Reports: Provides complete oversight for informed strategic planning.
Enhanced Adaptability: Unifies diverse technological environments efficiently.

ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.

ScienceLogic

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

ScienceLogic vs. WhatsUp Gold

April 2026

Free Report: ScienceLogic vs. WhatsUp Gold

Find out what your peers are saying about ScienceLogic vs. WhatsUp Gold and other solutions. Updated: April 2026.

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