ScienceLogic vs WhatsUp Gold comparison

ScienceLogic and Progress Software are both solutions in the Network Monitoring Software category. ScienceLogic is ranked #14 with an average rating of 8.7, while Progress Software is ranked #24 with an average rating of 8.7. ScienceLogic holds a 1.3% mindshare in NMS, compared to Progress Software’s 2.3% mindshare. Additionally, 93% of ScienceLogic users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

ScienceLogic

Read 46 ScienceLogic reviews

5,321 Views
2,820 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

6,518 Views
3,911 Comparison Views

85% willing to recommend

ScienceLogic

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

ScienceLogic and WhatsUp Gold are popular network monitoring solutions. Based on the comparison, WhatsUp Gold's ease of use and clear visualization give it an advantage for users wanting straightforward solutions.

Features: ScienceLogic offers comprehensive monitoring capabilities, scalability, and integration with third-party tools. WhatsUp Gold provides ease of use, clear visualization of network data, and straightforward deployment.

Room for Improvement: ScienceLogic needs a more intuitive interface, better documentation, and improved ease of use. WhatsUp Gold requires more advanced features, better scalability, and enhanced capabilities.

Ease of Deployment and Customer Service: ScienceLogic's deployment is complex but manageable with strong customer support. WhatsUp Gold is praised for its straightforward deployment process and responsive customer service.

Pricing and ROI: ScienceLogic's setup costs are higher, but users feel the ROI justifies the investment due to its extensive features. WhatsUp Gold offers lower initial costs and a shorter path to realizing ROI, appealing to budget-conscious buyers.

To learn more, read our detailed ScienceLogic vs. WhatsUp Gold Report (Updated: March 2026).

Buyer's Guide

ScienceLogic vs. WhatsUp Gold

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ScienceLogic

Ranking in Network Monitoring Software

14th

Ranking in Server Monitoring

10th

Ranking in IT Infrastructure Monitoring

14th

Ranking in Cloud Monitoring Software

14th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Unified Communications Monitoring (1st), IT Operations Analytics (4th), AIOps (9th)

WhatsUp Gold

Ranking in Network Monitoring Software

24th

Ranking in Server Monitoring

15th

Ranking in IT Infrastructure Monitoring

19th

Ranking in Cloud Monitoring Software

21st

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (26th), Configuration Management (20th), Log Management (35th), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of ScienceLogic is 1.3%, down from 1.4% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ScienceLogic	1.3%
WhatsUp Gold	2.3%
Other	96.4%

Network Monitoring Software

Featured Reviews

Pallagani Siva Koteswararao

Assistant Consultant at Tata Consultancy

Comprehensive monitoring streamlines operations with room for user support enhancement

I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ScienceLogic is an excellent all around suite of tools."

"The support's been fantastic."

"We were able to increase the monitoring coverage of both our legacy and public cloud based infrastructures, while also cutting costs by over $2 million across a five year period."

"Technical Support: The best I've ever experienced."

"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

"The Power Packs that are available are amazing."

"ScienceLogic is multi-tenant from the ground up, starting at the code level."

"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."

More ScienceLogic pros

"The product is reasonably priced."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"Auto scanning is most valuable. It looks for rogue devices on your network."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."

"The most valuable feature is the monitoring of resources."

"The solution effectively monitors network devices and servers."

More WhatsUp Gold pros

Cons

"Use the professional services proposed solution to support private MIBs, we are encountering what appears to be poling time outs, which creates false positives."

"The UI takes a bit to learn but once you get past that it gets the job done."

"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."

"I would like to see out-of-the-box standard dashboards for common services."

"They should improve their support process and add chat."

"Integrating observability and APM monitoring into the overall portfolio would be beneficial."

"Overall monitoring capabilities could be improved. We run into instances where we are not able to configure monitoring for specific things and it requires quite a bit of manual labor to accomplish these tasks."

"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."

More ScienceLogic cons

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"The product is old and not updated."

"The technical support does not bother to respond."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."

"The interface needs some work."

More WhatsUp Gold cons

Pricing and Cost Advice

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

More ScienceLogic pricing and cost advice

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"Pricing is reasonable compared to other products."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The price of WhatsUp Gold is good."

"The pricing can be on the expensive side when considering competing products."

"The most valuable feature is the cost compared to other solutions."

"This is a well priced solution."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

11%

Government

Computer Software Company

Manufacturing Company

12%

Financial Services Firm

11%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

See all answers

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

See all answers

What needs improvement with ScienceLogic?

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

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Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 3% of the time

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Product Reports

Buyer's Guide

ScienceLogic

February 2026

Download ScienceLogic product report

Buyer's Guide

WhatsUp Gold

February 2026

Download WhatsUp Gold product report

Overview

ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.

ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.

What are ScienceLogic's most important features?

Customizable Dashboards: Tailor views for precise monitoring across different environments.
PowerPacks: Extensive device integrations reduce visibility gaps.
Real-time Data Analysis: Enables quick decision-making with up-to-date insights.
Seamless Integration: Compatible with multiple platforms to unify IT systems.
Adaptive Infrastructure: Supports both modern and legacy systems with ease.

What benefits should users look for in reviews?

Operational Efficiency: Automates event management and simplifies monitoring tasks.
Scalable Support: Grows with the organizational needs, accommodating larger infrastructures.
Comprehensive Reports: Provides complete oversight for informed strategic planning.
Enhanced Adaptability: Unifies diverse technological environments efficiently.

ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.

ScienceLogic

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

ScienceLogic vs. WhatsUp Gold

March 2026

Free Report: ScienceLogic vs. WhatsUp Gold

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