ScienceLogic vs WhatsUp Gold comparison

ScienceLogic and Progress Software are both solutions in the Network Monitoring Software category. ScienceLogic is ranked #25 with an average rating of 7.7, while Progress Software is ranked #27 with an average rating of 9.5. ScienceLogic holds a 1.2% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 93% of ScienceLogic users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

ScienceLogic

Read 46 ScienceLogic reviews

1,982 Views
776 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,686 Views
892 Comparison Views

85% willing to recommend

ScienceLogic

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

ScienceLogic and WhatsUp Gold are popular network monitoring solutions. Based on the comparison, WhatsUp Gold's ease of use and clear visualization give it an advantage for users wanting straightforward solutions.

Features: ScienceLogic offers comprehensive monitoring capabilities, scalability, and integration with third-party tools. WhatsUp Gold provides ease of use, clear visualization of network data, and straightforward deployment.

Room for Improvement: ScienceLogic needs a more intuitive interface, better documentation, and improved ease of use. WhatsUp Gold requires more advanced features, better scalability, and enhanced capabilities.

Ease of Deployment and Customer Service: ScienceLogic's deployment is complex but manageable with strong customer support. WhatsUp Gold is praised for its straightforward deployment process and responsive customer service.

Pricing and ROI: ScienceLogic's setup costs are higher, but users feel the ROI justifies the investment due to its extensive features. WhatsUp Gold offers lower initial costs and a shorter path to realizing ROI, appealing to budget-conscious buyers.

To learn more, read our detailed ScienceLogic vs. WhatsUp Gold Report (Updated: May 2025).

Buyer's Guide

ScienceLogic vs. WhatsUp Gold

May 2025

Download the complete report

Helped 860,632 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ScienceLogic

Ranking in Network Monitoring Software

25th

Ranking in Server Monitoring

13th

Ranking in IT Infrastructure Monitoring

21st

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Event Monitoring (6th), Unified Communications Monitoring (1st), IT Operations Analytics (7th), Cloud Monitoring Software (15th), AIOps (9th)

WhatsUp Gold

Ranking in Network Monitoring Software

27th

Ranking in Server Monitoring

15th

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (26th)

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ScienceLogic is 1.2%, down from 1.5% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."

"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."

"Since it is a SaaS-based product, the setup is not very difficult."

"Dynamic Component Mapping is key and unique."

"The most valuable features of ScienceLogic are AI and machine learning."

"The solution provides good infra-monitoring features."

"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."

"Power packs."

More ScienceLogic pros

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"The most valuable feature is the auto-discovery function."

"The documentation is very good."

"The most valuable feature is the monitoring of resources."

"WhatsUp Gold is very easy to deploy."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The threshold alerting is the most valuable feature."

More WhatsUp Gold pros

Cons

"The product is not user-friendly."

"They should improve their support process and add chat."

"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."

"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."

"The product must educate its strategic partners for deployment."

"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."

"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."

"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."

More ScienceLogic cons

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"The product is old and not updated."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"Improvements are needed in integration, especially for WhatsApp call and messages."

"I might like to see a better interface in the future."

"The point system is not clear and clarity around this would improve our understanding of the system."

More WhatsUp Gold cons

Pricing and Cost Advice

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

More ScienceLogic pricing and cost advice

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"Pricing is reasonable compared to other products."

"The price of WhatsUp Gold is good."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The pricing can be on the expensive side when considering competing products."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"This is a well priced solution."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

11%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

See all answers

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

See all answers

What needs improvement with ScienceLogic?

ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

Dynatrace vs ScienceLogic

Compared 14% of the time

Zabbix vs ScienceLogic

Compared 11% of the time

SolarWinds NPM vs ScienceLogic

Compared 10% of the time

Datadog vs ScienceLogic

Compared 9% of the time

LogicMonitor vs ScienceLogic

Compared 7% of the time

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Grafana vs WhatsUp Gold

Compared 13% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 11% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 8% of the time

Zabbix vs WhatsUp Gold

Compared 7% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

ScienceLogic

June 2025

Download ScienceLogic product report

Buyer's Guide

WhatsUp Gold

June 2025

Download WhatsUp Gold product report

Overview

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

ScienceLogic

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

ScienceLogic vs. WhatsUp Gold

May 2025

Free Report: ScienceLogic vs. WhatsUp Gold

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