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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

ScienceLogic excels in integrating ITSM and EMS without requiring separate purchases for each.
The flexibility and customization features support diverse technology requirements.
ScienceLogic's capability for agentless monitoring simplifies configuration across devices.
AI and machine learning features in ScienceLogic enhance data analysis and insights.
Powerful monitoring capabilities are provided across cloud environments, data centers, and hybrid environments.

CONS

Users express the need for out-of-the-box dashboards for common services, addressing duplicate IPs with added logic.
Improvement in database management during HA and Failover modes and comprehensive documentation for all users are required.
There is a need for detailed customer documentation and improvement in the support process, including chat options.
Application monitoring is lacking; integration for monitoring applications like SAP and Oracle is essential.
Performance enhancements, onboarding challenges, and a need for strategic partner education during implementation are highlighted.
 

ScienceLogic Pros review quotes

PR
Chief Information Officer at a tech services company with 11-50 employees
Jul 31, 2017
One of the valuable features is rapid dashboards.
it_user720336 - PeerSpot reviewer
Manager, Cybersecurity Operations Management at a media company with 10,001+ employees
Sep 7, 2017
Power packs.
PS
Sr. Consultant at a tech services company with 10,001+ employees
Sep 10, 2017
Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product.
Learn what your peers think about ScienceLogic. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user743244 - PeerSpot reviewer
Director, Cloud & Data Center Technology with 1,001-5,000 employees
Sep 25, 2017
The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs.
PS
Sr. Consultant at a tech services company with 10,001+ employees
Apr 17, 2018
Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS.
reviewer1332345 - PeerSpot reviewer
Senior Consultant at a tech services company with 201-500 employees
Oct 4, 2020
It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers.
Simha Lingaladinne - PeerSpot reviewer
Assistant Management Specialist at a tech services company with 10,001+ employees
Jul 6, 2022
It is simple.
Sreekta Mohapatra - PeerSpot reviewer
Event Management, Automation and Monitoring Consultant at a tech services company with 51-200 employees
Jul 13, 2022
When it comes to features, the power pack is the most valuable.
Britton Starr - PeerSpot reviewer
IT Infrastructure Manager at a real estate/law firm with 51-200 employees
Jul 19, 2022
The best feature is the highly flexible graphs.
GauravSingh4 - PeerSpot reviewer
CEO at Parker Digital
Jul 21, 2022
The power flow is great.
 

ScienceLogic Cons review quotes

PR
Chief Information Officer at a tech services company with 11-50 employees
Jul 31, 2017
I would like to see out-of-the-box standard dashboards for common services.
it_user720336 - PeerSpot reviewer
Manager, Cybersecurity Operations Management at a media company with 10,001+ employees
Sep 7, 2017
Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus.
PS
Sr. Consultant at a tech services company with 10,001+ employees
Sep 10, 2017
They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers.
Learn what your peers think about ScienceLogic. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user743244 - PeerSpot reviewer
Director, Cloud & Data Center Technology with 1,001-5,000 employees
Sep 25, 2017
One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks.
PS
Sr. Consultant at a tech services company with 10,001+ employees
Apr 17, 2018
They should improve their support process and add chat.
reviewer1332345 - PeerSpot reviewer
Senior Consultant at a tech services company with 201-500 employees
Oct 4, 2020
It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic.
Simha Lingaladinne - PeerSpot reviewer
Assistant Management Specialist at a tech services company with 10,001+ employees
Jul 6, 2022
We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information.
Sreekta Mohapatra - PeerSpot reviewer
Event Management, Automation and Monitoring Consultant at a tech services company with 51-200 employees
Jul 13, 2022
ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others.
Britton Starr - PeerSpot reviewer
IT Infrastructure Manager at a real estate/law firm with 51-200 employees
Jul 19, 2022
It was challenging onboarding users.
GauravSingh4 - PeerSpot reviewer
CEO at Parker Digital
Jul 21, 2022
They need a little more self-service.