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ManageEngine OpManager vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
56
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
24th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Server Monitoring (15th), IT Infrastructure Monitoring (19th), Configuration Management (20th), Log Management (35th), Cloud Monitoring Software (21st), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.9%, up from 1.7% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ManageEngine OpManager1.9%
WhatsUp Gold2.3%
Other95.8%
Network Monitoring Software
 

Featured Reviews

Charles A - PeerSpot reviewer
Deputy Director at Access Healthcare Services Pvt Ltd
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are seeing a clear return on investment with ManageEngine OpManager, which is why they continue using it and maintain the solution for a long time."
"Overall, I give the product a rating of ten."
"Some of the useful features are NetFlow and analytics."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"OpManager can monitor network utilization, downtime, and services in real time."
"The solution is scalable."
"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
"The most valuable feature is the network-related reporting."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"WhatsUp Gold is very easy to deploy."
"The solution effectively monitors network devices and servers."
"Our local support team provides excellent service."
"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The most valuable feature is the auto-discovery function."
 

Cons

"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."
"The licensing for this solution is not straightforward and should be improved."
"They should add more features to URL monitoring."
"We would like the solution's customize and build functionality to be more user-friendly."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"Real user and UI monitoring are not practical."
"The installation of ManageEngine OpManager was difficult mainly due to the business view feature, as many customers in Vietnam want the team to develop more detailed capabilities regarding the business view."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"We can never achieve or get a good picture of the network topology."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"Sometimes it's a little bit slow."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"The product is old and not updated."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
 

Pricing and Cost Advice

"The solution's licensing costs are yearly and based on the number of applications."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"I rate the tool's pricing an eight out of ten."
"The product is not worth the money."
"The initial cost is low and the add-ons are reasonable."
"ManageEngine OpManager has a three-tier licensing model."
"The solution's pricing is very low compared to other products."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"The price of WhatsUp Gold is good."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There is a license needed to use WhatsUp Gold."
"The most valuable feature is the cost compared to other solutions."
"Pricing is reasonable compared to other products."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
Manufacturing Company
12%
Financial Services Firm
11%
Government
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise27
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...
What needs improvement with ManageEngine OpManager?
ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...
What is your primary use case for ManageEngine OpManager?
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ManageEngine OpManager vs. WhatsUp Gold and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.