ManageEngine OpManager vs WhatsUp Gold comparison

"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."

"The application monitoring is the solution's most valuable feature."

"The dashboard, versatility and larger horizon are valuable."

"The solution offers very good integration capabilities."

"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."

"The dashboard is unique and user-friendly."

"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."

"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."

"The user interface is good enough."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"This is a good, stable network monitoring solution for devices."

"Our local support team provides excellent service."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The solution effectively monitors network devices and servers."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"The solution's reports need to include the number of applications consumed."

"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."

"The data provided by the tool is not accurate."

"We get a lot of false alerts."

"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."

"Support is moderate and needs improvement, especially during weekends when technicians perform upgrades."

"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"We can never achieve or get a good picture of the network topology."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"The product is old and not updated."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"The price for ManageEngine OpManager is average."

"The initial cost is low and the add-ons are reasonable."

"I rate the tool's pricing an eight out of ten."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"The solution's pricing is very low compared to other products."

"The pricing is moderate."

"The price of WhatsUp Gold is good."

"Pricing is reasonable compared to other products."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The pricing can be on the expensive side when considering competing products."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"There is a license needed to use WhatsUp Gold."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."