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ManageEngine OpManager vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
30th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (16th), IT Infrastructure Monitoring (29th), Configuration Management (19th), Log Management (31st), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.5%, down from 1.7% compared to the previous year. The mindshare of WhatsUp Gold is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.5%
WhatsUp Gold1.5%
Other97.0%
Network Monitoring Software
 

Featured Reviews

Charles A - PeerSpot reviewer
Deputy Director at Access Healthcare Services Pvt Ltd
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup was easy."
"Device monitoring is a good tool of this solution."
"Some of the useful features are NetFlow and analytics."
"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."
"The traffic monitoring and the traffic analysis are great."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"It is stable."
"The most valuable feature is the monitoring of resources."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The installation and configuration process are easy."
"The most valuable features are network bandwidth monitoring and monitoring device health."
 

Cons

"WMI and SNMP integration with the domain controller should be seamless"
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"The dashboard could include more features."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"They should add more features to URL monitoring."
"The licensing model is confusing."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"You have to invest a few days to become an expert in this solution."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Importing the maps and being able to customize them could be easier."
"Regional product team support is not very good."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"I might like to see a better interface in the future."
 

Pricing and Cost Advice

"The initial cost is low and the add-ons are reasonable."
"I rate the tool's pricing an eight out of ten."
"The licensing is on a yearly basis and the pricing is on the cheaper side."
"The solution's pricing is very low compared to other products."
"It is reasonably priced."
"It is not really expensive; it is nominal licensing."
"The price for ManageEngine OpManager is average."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"The pricing can be on the expensive side when considering competing products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"This is a well priced solution."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"Pricing is reasonable compared to other products."
"The most valuable feature is the cost compared to other solutions."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
7%
Government
6%
Financial Services Firm
12%
Manufacturing Company
12%
Government
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ManageEngine OpManager vs. WhatsUp Gold and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.