SolarWinds NPM and Splunk Observability Cloud both compete in the network and application performance monitoring category. SolarWinds NPM seems to have an advantage in terms of flexibility and device support, while Splunk Observability Cloud offers extensive integration and observability across environments.
Features: SolarWinds NPM includes SNMP monitoring, customizable alerts, and real-time visibility, making it scalable and supportive of a broad range of devices. Splunk Observability Cloud focuses on application performance monitoring, robust dashboards, and impressive visualization options, plus seamless integration with cloud services.
Room for Improvement: SolarWinds NPM could improve in areas like licensing complexity, network mapping, and real-time analytics. Users desire better cloud monitoring and enhanced alert management. Splunk Observability Cloud faces challenges with its cost structure, scaling microservices, and log analysis. Users would appreciate a more intuitive user interface and improved real-time data capabilities.
Ease of Deployment and Customer Service: SolarWinds NPM is known for straightforward on-premises deployment but requires ongoing maintenance. Customer service feedback is mixed, with a strong support community but noted delays in responses. Splunk Observability Cloud offers quick deployments with its SaaS model but is viewed as complex in enterprise settings. Technical support is knowledgeable, though response times are seen as an area needing improvement.
Pricing and ROI: SolarWinds NPM provides multiple licensing models suitable for varying budgets, though costs can rise with additional modules. The ROI is viewed positively, largely due to reduced downtime and improved management. Splunk Observability Cloud is high-cost, especially as data volumes increase, but its in-depth analysis is considered worthwhile. Flexible licensing aligns costs with usage, delivering value through detailed insights.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
If there is no timely response, getting a resolution is more difficult.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
Problem resolution typically takes between two and five days, which isn't very helpful.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
They did not have a clear answer.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability an eight out of ten.
The NPM product is stable, particularly when used for simple network monitoring.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Customers have given feedback about the delayed response times from the technical team.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
It would be beneficial if server details could be retrieved directly in synthetic monitoring.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
PRTG's package offers all features in one bundle, which is cost-effective.
The solution is considered expensive.
It appears to be expensive compared to competitors.
Splunk Observability Cloud is expensive.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
It provides a detailed overview of the network, which is valuable.
The most valuable feature for us is the database performance analyzer, which we use a lot.
The solution overall is very valuable for me. The time to value was immediate.
It offers unified visibility for logs, metrics, and traces.
Unlike other APMs, Splunk's service map is quite effective.
SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.
SolarWinds NPM Features
SolarWinds NPM has many valuable key features. Some of the most useful ones include:
SolarWinds NPM Benefits
There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.
PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”
A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”
Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”
Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”
Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.
Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.
What are the key features of Splunk Observability Cloud?In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.
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