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Cisco DNA Center vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
19th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
WhatsUp Gold
Ranking in Network Monitoring Software
22nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (14th), IT Infrastructure Monitoring (18th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 0.8%, down from 1.4% compared to the previous year. The mindshare of WhatsUp Gold is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center0.8%
WhatsUp Gold2.2%
Other97.0%
Network Monitoring Software
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features were the monitoring, maintenance, and configuration."
"The solution helps with the management and orchestration of campaigns. It helps with visibility and analytics. I also like its SDA configuration."
"The monitoring is very valuable to me."
"The product gives a consolidated view."
"The most valuable features of Cisco DNA Center are wireless assurance and visibility."
"Scalability in Cisco DNA Center is good; we are using it for Software-Defined Access solution, and we haven't reached our device limit yet— from my experience, we can easily manage numerous devices."
"Automation helps configure devices without manual intervention, enabling zero-touch provisioning."
"People like to use the dashboards to get an overview of their network."
"Overall, we have been satisfied with the functionality of the product."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"The user interface is good enough."
"The solution effectively monitors network devices and servers."
"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"It handles the basics of monitoring."
"The documentation is very good."
 

Cons

"Cisco could improve the security side of their solutions."
"I would like is to have a small information pointer available. It could be a plus feature that I want to implement. When I hover my mouse over the user interface, it should provide a brief explanation. It would be helpful to have it incorporated into the UI."
"The pricing, setup cost, and licensing of Cisco DNA Center are expensive."
"When it comes to deploying wireless fields, integrating defaults into the DNS interface can be challenging."
"In terms of the clustering part, there are some concerns."
"The network, data center, and SD-WAN are all being treated as different services, but I would like to have only one solution to manage all of them."
"The deployment part is definitely an area for improvement; Cisco DNA Center has some weaknesses that require improvements in that area."
"We have had a lot of problems with the Cisco switches and have needed to upgrade the operating systems, which means that we have to upgrade the DNA."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
 

Pricing and Cost Advice

"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."
"The tool's licensing may not come across as something that may be friendly for users."
"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
"The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive."
"We have a three-year license with them."
"The product is very costly."
"The solution is expensive."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"This is a well priced solution."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The pricing can be on the expensive side when considering competing products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"Pricing is reasonable compared to other products."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
8%
Financial Services Firm
8%
Computer Software Company
6%
Financial Services Firm
13%
Manufacturing Company
10%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
What is your primary use case for Cisco DNA Center?
In my organization, we currently have some Cisco devices such as access switches, and we also have infrastructure, but that is not part of our responsibility. We do not manage that infrastructure. ...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

DNA Center
No data available
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Cisco DNA Center vs. WhatsUp Gold and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.