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Cisco Catalyst Center vs Cisco DNA Center comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.3
Cisco Catalyst Center improves network stability and efficiency, offering significant cost benefits and ROI despite high adoption costs.
Sentiment score
4.7
Cisco DNA Center enhances time efficiency despite high costs and complex licensing, yielding high return on investment ratings.
They have a long life.
Network Administrator at a healthcare company with 501-1,000 employees
Imagine if you are troubleshooting an issue where traditionally it would take one hour and out of that one hour, 15 to 20 minutes was just to identify the area of concern rather than the issue itself.
Principal Solution Architect at EchoStor
The best feature is its availability, easy deployment, and good support for the solution.
Consultant at TECVA
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
Sr. Director, Business Development & Sales Operations at connect professional services
 

Customer Service

Sentiment score
7.8
Cisco Catalyst Center is praised for its reliable customer service and effective technical support, despite occasional hardware replacement delays.
Sentiment score
6.3
Cisco DNA Center's customer service is generally helpful, but inconsistency and delays in technical support are frequently noted.
I had a situation where they were present with us overnight to fix an issue for a customer, demonstrating their dedication.
Cyber Security Architect at Spie Ics
I would rate technical support nine to nine and a half out of ten.
Lead Network Engineer at a energy/utilities company with 5,001-10,000 employees
For example, when I had some troubles with a customer's Cisco ISE, I created a task at eight p.m. and the customer had a maintenance window at eleven p.m. A TAC engineer called me one hour after creating the ticket.
Senior Network System Engineer at Soitron
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
Sr. Director, Business Development & Sales Operations at connect professional services
I would rate Cisco support easily at nine out of ten.
Cloud Infrastructure Architect at POST Luxembourg
The support for Cisco DNA Center is good.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Scalability Issues

Sentiment score
6.3
Cisco Catalyst Center offers highly rated scalability, supporting diverse needs and seamless expansion, despite some integration limitations.
Sentiment score
7.4
Cisco DNA Center is scalable and efficient for large networks but may face limitations with IPv6 support and costs.
They have a feature that allows stacking switches together.
Network Administrator at a healthcare company with 501-1,000 employees
Cisco Catalyst Center is scalable and quite flexible, allowing for specific model choices like the 9,000 or 2,000 series based on the clients' performance requirements and bottlenecks.
Solution Architect at HCLSoftware
It effectively manages all the devices I have, demonstrating its capability to scale.
Lead Network Engineer at a energy/utilities company with 5,001-10,000 employees
From my experience, we can easily manage numerous devices.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
The solution is designed for large enterprise companies.
Sr. Director, Business Development & Sales Operations at connect professional services
 

Stability Issues

Sentiment score
7.6
Cisco Catalyst Center is highly stable, with minimal downtime, though some users note occasional glitches and documentation issues.
Sentiment score
7.4
Users generally rate Cisco DNA Center highly for stability, with minor issues often resolved effectively by Cisco support.
They are very stable, not power cycling, and basically maintaining their stability.
Network Administrator at a healthcare company with 501-1,000 employees
I have not experienced any downtime, crashes, or other problems with Cisco Catalyst Center.
Network Engineer at CHEROKEE NATION
They provide a robust and secure solution for critical workloads.
Product Manager at Uop Ipl
When we communicate problems, they solve them effectively.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Room For Improvement

Cisco Catalyst Center struggles with complexity, limited integration, and needs improvements in documentation, security, deployment, and user accessibility.
Cisco DNA Center needs integration, UI, security, and support improvements, with high pricing, complex deployment, and feature parity desired.
Current pricing is too expensive for features that users may not be sure they will use, pricing the company out of the market.
Network Engineer at Edmonton Catholic School Board
Cisco Catalyst Center is not integrated well with third-party vendors because it can only work with Cisco products.
Systems Technician. IT Office at a educational organization with 1,001-5,000 employees
I would also appreciate some unification, or unifying GUI, that would be similar for all Cisco products.
Senior Network System Engineer at Soitron
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
Sr. Director, Business Development & Sales Operations at connect professional services
The deployment part is definitely an area for improvement.
Cloud Infrastructure Architect at POST Luxembourg
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Setup Cost

Cisco Catalyst Center is costly, with varied pricing views, complex licensing, and potential alternatives despite reliable service.
Cisco DNA Center is costly, suited for large enterprises, with advanced features requiring extra fees, and challenging for SMBs.
They are also facing competitive pricing challenges from Huawei.
Deputy Director at NITDA
Cost is a major factor when any company is buying, and Cisco's products are pricier even compared to other US-based solutions.
Sr. Executive Design Engineering Team at Wateen Telecom (pvt.)
For a hardware refresh, the site switched to Fortinet switching because the cost difference was approximately six thousand dollars per device compared to other solutions.
Network Engineer at Edmonton Catholic School Board
 

Valuable Features

Cisco Catalyst Center enhances network performance and user convenience through automation, scalability, security, and seamless management integration.
Cisco DNA Center provides centralized management, automation, AI-based insights, and security, enhancing network operations with scalable automation and comprehensive visibility.
There is a very wide user base providing support, so I almost never have to contact Cisco support due to the vast accessible knowledge base.
Network Administrator at a healthcare company with 501-1,000 employees
Their threat intelligence platform is excellent, including Talos Intelligence, which provides a good database and strong threat insights.
Analyst at a tech services company with 1-10 employees
This dual functionality is crucial for monitoring large enterprises, providing a robust solution for IT teams.
Product Manager at Uop Ipl
The most valuable features include AI-driven insights which make troubleshooting much easier.
Sr. Director, Business Development & Sales Operations at connect professional services
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Categories and Ranking

Cisco Catalyst Center
Ranking in Network Management Applications
1st
Average Rating
8.8
Reviews Sentiment
6.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Cisco DNA Center
Ranking in Network Management Applications
2nd
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Monitoring Software (33rd), Network Automation (2nd)
 

Mindshare comparison

As of September 2026, in the Network Management Applications category, the mindshare of Cisco Catalyst Center is 4.2%, down from 9.5% compared to the previous year. The mindshare of Cisco DNA Center is 7.6%, down from 22.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
Cisco Catalyst Center4.2%
Cisco DNA Center7.6%
Other88.2%
Network Management Applications
 

Featured Reviews

AadishBahati - PeerSpot reviewer
Principal Solution Architect at EchoStor
Unified automation has transformed network operations and simplifies multi‑site management
The learning curve is better with Cisco compared to other products. Everyone has a learning curve because everyone is bringing new technologies, new interfaces, and new ways of doing things. The other products have a steeper learning curve. When comparing Cisco with VMware, I am not comparing Cisco with Arista, Juniper, or HP because those are companies which are doing a very basic level of automation. Cisco is doing way more advanced things. In terms of advanced handling and the advanced orchestration and advanced management plane control that Cisco is delivering, the only competitiveness in advancement is VMware NSX. However, it is really complex. Cisco's platforms are much easier to understand and learn compared to VMware.The only disadvantage with Cisco would be their services and licensing, which is a bit complex and a bit too expensive. Because their services are so expensive, companies end up buying Cisco, but they end up not buying Cisco services to do it. When they turn to external partners, not many people outside know the technology as well as Cisco does. People deploy it, but they do not get the right resources to deploy it.
Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
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913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Government
11%
Outsourcing Company
8%
Financial Services Firm
7%
Manufacturing Company
13%
Financial Services Firm
8%
Government
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Catalyst Center?
Cisco is always expensive. Cisco Catalyst Center's price rating is eight.
What needs improvement with Cisco Catalyst Center?
There are areas for improvement with Cisco Catalyst Center, and I can discuss what could be improved. Additional features could be added to Cisco Catalyst Center in the future, and it is unclear wh...
What is your primary use case for Cisco Catalyst Center?
As a customer, the major use case for Cisco Catalyst Center is that it is easy to configure and troubleshoot, which are definitely the advantages of the product. If there are any specific challenge...
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
What is your primary use case for Cisco DNA Center?
In my organization, we currently have some Cisco devices such as access switches, and we also have infrastructure, but that is not part of our responsibility. We do not manage that infrastructure. ...
 

Also Known As

No data available
DNA Center
 

Overview

Find out what your peers are saying about Cisco Catalyst Center vs. Cisco DNA Center and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.