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Datadog vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations experienced diverse returns with Datadog, reporting time savings, reduced blindspots, enhanced visibility, integration benefits, and efficiency improvements.
Sentiment score
6.4
SCOM users experience varied ROI, with advantages in monitoring and management offset by potential licensing costs and latency issues.
 

Customer Service

Sentiment score
7.3
Datadog customer service is responsive and professional, offering proactive support despite occasional delays in their ticket system.
Sentiment score
6.8
Microsoft customer service is generally viewed positively, with efficient assistance and experienced staff, despite occasional consistency issues.
They often treat issues in isolation, not considering how one problem might relate to another.
When I was working directly with Microsoft at TCS, my first company, the support experience was quite smooth, and we received solutions promptly.
 

Scalability Issues

Sentiment score
7.6
Datadog scales efficiently with diverse technologies, though rising costs and limited API capabilities remain concerns for some users.
Sentiment score
6.9
SCOM offers scalable management, efficient load balancing, and high availability but faces challenges with non-Microsoft integration and diverse device monitoring.
The scalability of SCOM, meaning its ability to adapt to our needs, is excellent because we are working with SQL systems and multiple servers.
 

Stability Issues

Sentiment score
8.0
Datadog offers reliable performance with minimal downtime, resolving integration issues promptly and maintaining consistent uptime even during peak traffic.
Sentiment score
7.1
SCOM's stability has improved significantly, especially in newer versions like 2019, with proper configuration and resource allocation.
I have not seen many errors or frequent data loss because once we have installed the agent on the system and have the details, not much manual intervention is required.
SCOM is a bit unstable lately, primarily due to a lack of resources.
 

Room For Improvement

Datadog struggles with performance, usability, and cost issues, requiring improvements in integration, documentation, and user interface.
SCOM needs better dashboards, lower licensing costs, easier integration, improved reporting, enhanced support, and efficient alert management.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
It would be beneficial to have a summary on one single dashboard, as there are many more possibilities available.
 

Setup Cost

Datadog's pricing model is flexible yet can be costly, requiring careful planning to optimize its comprehensive features and avoid surprises.
SCOM pricing varies with agreements, often part of cost-effective Microsoft packages, though licensing can be complex initially.
The setup cost for Datadog is more than $100.
 

Valuable Features

Datadog excels in integration, monitoring, and data visualization, enhancing system reliability and efficiency with seamless AWS synchronization.
SCOM efficiently monitors Microsoft environments with integration, customizable dashboards, real-time reporting, and automated alerts for proactive management.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
SCOM
Ranking in Network Monitoring Software
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (4th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.3%, down from 4.5% compared to the previous year. The mindshare of SCOM is 1.8%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…
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Top Industries

By visitors reading reviews
Educational Organization
14%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is likely to be phased out in favor of more compatible tools like Icinga ( /products/icinga-reviews ) for application monitoring or when moving to cloud solutions like CloudWatch and Azure ( /...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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Find out what your peers are saying about Datadog vs. SCOM and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.